Hi I'm Mike..
Watching everyone for the most part enjoying there 2017+ Jeep Compass, I have a 2018 I took delivery on 11/15 with 28 miles on the odo. I was browsing thru several forums and decided to register on here.
My issue is that I have a 2018 Jeep Compass Limited with basically every option imaginable and I cannot use more than half of them due to the Radio having a problem.
At random, without reason, if you remote start or hit the push start on the Jeep the radio will not power on, won't acknowledge your touch or nothing. The heated seats and heated steering wheel stay on, the backup camera, the backup sensors, AM/FM/XM, the NAV, nothing works. I get an error on the lane assist on occasion as well. Also when this happens, the odometer just blinks at you and doesn't accurately record mileage driven.
The dealer has twice looked at it and the first time they yanked power from the battery and reset all the modules, that fixed it for a week and then the problem came back but only worse and faster. They've had my car for the better part of 2-3 days and after not hearing an update I called today to only be told that they can reproduce the problem, Chrysler Techs over email, chat/phone have provided countless suggestions to fix the problem only for it to not fix it.
The next plan of attack is to run a "software update" that isn't released yet to potentially remediate this issue. The dealer told me that Chrysler told them in the next few days to few weeks it will be released. So right now, my Jeep which is really for my wife is sitting at a dealer about 10 miles away waiting for Chrysler to release an update. They refuse to replace the radio, any wire harnesses as it's a costly fix. The ink just dried on the contract and already got an email from ally telling me my first payment is middle of next month but we haven't been able to enjoy the car long enough to merit sending money.
Just wondering if anyone else is having this problem. Sounds like it will be a buy back with only 700 miles on it. Dealer is already suggesting that to be a high probability based on the lack of confidence that they nor Chrysler can fix the electrical gremlins in it.
Watching everyone for the most part enjoying there 2017+ Jeep Compass, I have a 2018 I took delivery on 11/15 with 28 miles on the odo. I was browsing thru several forums and decided to register on here.
My issue is that I have a 2018 Jeep Compass Limited with basically every option imaginable and I cannot use more than half of them due to the Radio having a problem.
At random, without reason, if you remote start or hit the push start on the Jeep the radio will not power on, won't acknowledge your touch or nothing. The heated seats and heated steering wheel stay on, the backup camera, the backup sensors, AM/FM/XM, the NAV, nothing works. I get an error on the lane assist on occasion as well. Also when this happens, the odometer just blinks at you and doesn't accurately record mileage driven.
The dealer has twice looked at it and the first time they yanked power from the battery and reset all the modules, that fixed it for a week and then the problem came back but only worse and faster. They've had my car for the better part of 2-3 days and after not hearing an update I called today to only be told that they can reproduce the problem, Chrysler Techs over email, chat/phone have provided countless suggestions to fix the problem only for it to not fix it.
The next plan of attack is to run a "software update" that isn't released yet to potentially remediate this issue. The dealer told me that Chrysler told them in the next few days to few weeks it will be released. So right now, my Jeep which is really for my wife is sitting at a dealer about 10 miles away waiting for Chrysler to release an update. They refuse to replace the radio, any wire harnesses as it's a costly fix. The ink just dried on the contract and already got an email from ally telling me my first payment is middle of next month but we haven't been able to enjoy the car long enough to merit sending money.
Just wondering if anyone else is having this problem. Sounds like it will be a buy back with only 700 miles on it. Dealer is already suggesting that to be a high probability based on the lack of confidence that they nor Chrysler can fix the electrical gremlins in it.