Motor Burning Oil - 2018 Jeep Compass - Jeep Compass Forum
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post #1 of 72 Old 04-30-2018, 03:18 AM Thread Starter
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Thumbs down Motor Burning Oil - 2018 Jeep Compass

Looks like I might be having to get a new motor... it's starting to chatter. This last weekend the Jeep was throwing "Low Oil Pressure" whenever I made a turn and I am well within my oil change limits, like maybe 2k miles out of 5k and I pull into gas station, check oil, nothing registering on stick. Take it immediately to dealer just down the road, they confirm it's 4 quarts low on oil. They gave me a free oil change, said to come back in 1k miles and see if it's still burning oil. Meantime, the two days it went without oil more than likely screwed it up. It was never leaking any.

Now the motor makes a distinct value and rod noise. I'm so done with this car... what a piece of s**t. Car has 7700 miles on it. Nothing but heartburn with it. Calling to file arbitration on it. BTW, it's a lease..
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post #2 of 72 Old 04-30-2018, 05:36 PM
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Some may call me a conspiracy theoriest, or just plain wacko, and my wife disagrees with me on this but: I refuse to take cars to dealers for routine maintenance.

I have had many bad experiences with dealerships from the mid 90s through the mid 2000s where I would bring cars in for the "first free oil change!" and shortly after something unrelated would break. It would be covered under warranty, then after those repairs something else would break. It seemed like every month or two months I was in bringing the vehicle in for repairs. It was everything to seals, to exhaust problems, to wiring harnesses, to gaskets, to control rods. You name it and brand new parts would mysteriously be faulty or malfunction and always "covered under warranty".

Of course there is no way for me to ever prove wrong-doing, or sabotage in any way. I had the feeling that it was very odd that brand new cars would just-so-happen to have these issues and they could be fixed at no cost to me. This would of course bring money and "customers" into the service department. Of course the dealer is never the ones out the money, they just send the claims up the chain and get corporate to pay for the labor/parts. It seemed like a pretty obvious conflict of interest, and the service managers that I questioned about the peculiarity of these problems seemed very furtive and nervous about me questioning why these problems would be happening with brand new vehicles. Dealers will take your nice new vehicle and destroy it.

I stopped taking my vehicles to dealers for routine maintenance about 2005 and I haven't had any of these mystery issues since. I don't bring my cars to the dealers anymore unless it's something that my mechanic says he absolutely cannot work on. Bringing it to the oil-change guy or firestone they have very little incentive to jam a screwdriver into a wire, or forget a seal or whatever else these guys are doing in the dealership.

I know some people absolutely 100% trust those who work at car dealerships, but I do not.

'18 Compass 4x4 Sport 6-speed manual
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post #3 of 72 Old 04-30-2018, 06:19 PM
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I wouldn't limit it to dealerships, my experience is that when I do the maintenance the vehicle will have no problem running past 200K miles. When I bring it in its a gamble.
Half the problem seems to be the diagnosing phase. I've had issues where the dealer has taken 3 attempts to fix a single problem and inevitably one of those attempts resulted in a leak or worse a few months later. As I get older and have less free time to do the work myself I find that I'm having more issues. I typically try to identify any issue prior to bringing it in, however most mechanics are (understandably) skeptical about the customers diagnosis. After trying several places I found a good one in my area, but they are definitely not the cheapest.
My philosophy is that if you're having multiple issues that aren't common to that model year car (check TSB's/forums), you need a new mechanic.

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post #4 of 72 Old 05-01-2018, 03:51 PM
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Sorry to hear you're having such rough luck, with such a new vehicle. Wouldn't any serious repairs still be covered under warranty at least? I guess with that kind of mileage one wouldn't expect such frequent visits to the shop. 4 quarts is no small amount of consumption, and you are right that's its very plausible that damage was done.
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post #5 of 72 Old 05-01-2018, 06:17 PM
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Originally Posted by mikeexelby View Post
Looks like I might be having to get a new motor... it's starting to chatter. This last weekend the Jeep was throwing "Low Oil Pressure" whenever I made a turn and I am well within my oil change limits, like maybe 2k miles out of 5k and I pull into gas station, check oil, nothing registering on stick. Take it immediately to dealer just down the road, they confirm it's 4 quarts low on oil. They gave me a free oil change, said to come back in 1k miles and see if it's still burning oil. Meantime, the two days it went without oil more than likely screwed it up. It was never leaking any.

Now the motor makes a distinct value and rod noise. I'm so done with this car... what a piece of s**t. Car has 7700 miles on it. Nothing but heartburn with it. Calling to file arbitration on it. BTW, it's a lease..
Hello mikeexelby,

Has a case been created to formally documented this concern? Send us a direct message with your VIN as I'd be glad to get one started and escalate to a Case Specialist for further handling.

Jasmine
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post #6 of 72 Old 05-02-2018, 01:07 AM
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I’ve had more than a few new cars over decades. Many were diesels which have very tight engines for the first 1K miles. Never have i had to add more than 1/2 qt after 2k miles.
After reading a thread somewhere that said this TigerShark does eat oil...i checked it at 500mi and was down over 1/2 a qt which concerned me.
At about 800mi i drained & went with the synthetic Penzoil Ultra...now with 800mi on that.(1,600mi)..it hasn’t lost a drop.
The other strange thing with this engine & calibration software.... (the dealer service mngr told me it isn’t fully “broken in/ calibrated ‘till 3k miles!) i blame that cal software for the slugish performance i was experiencing...at 1,300mi i did a full excelleration from a stop...something CHANGED!!!! Calibrated, seated, whatever...now it has an instant response & shifts like it’s in a sport mode! Happy, happy bc i was really down on the TigerShark...now mine’s great!
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post #7 of 72 Old 05-02-2018, 05:10 AM
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I’ve had more than a few new cars over decades. Many were diesels which have very tight engines for the first 1K miles. Never have i had to add more than 1/2 qt after 2k miles.
After reading a thread somewhere that said this TigerShark does eat oil...i checked it at 500mi and was down over 1/2 a qt which concerned me.
At about 800mi i drained & went with the synthetic Penzoil Ultra...now with 800mi on that.(1,600mi)..it hasn’t lost a drop.
The other strange thing with this engine & calibration software.... (the dealer service mngr told me it isn’t fully “broken in/ calibrated ‘till 3k miles!) i blame that cal software for the slugish performance i was experiencing...at 1,300mi i did a full excelleration from a stop...something CHANGED!!!! Calibrated, seated, whatever...now it has an instant response & shifts like it’s in a sport mode! Happy, happy bc i was really down on the TigerShark...now mine’s great!
Do you have the 9 speed Trans or 6? I have heard this before on the forum as well... its interesting and good to know.. thank you for sharing. Charlie
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post #8 of 72 Old 05-03-2018, 05:11 PM
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Do you have the 9 speed Trans or 6? I have heard this before on the forum as well... its interesting and good to know.. thank you for sharing. Charlie
It’s the TrailHawk with the 9sd auto.
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post #9 of 72 Old 05-03-2018, 05:14 PM
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Originally Posted by Reagan39 View Post
I’ve had more than a few new cars over decades. Many were diesels which have very tight engines for the first 1K miles. Never have i had to add more than 1/2 qt after 2k miles.
After reading a thread somewhere that said this TigerShark does eat oil...i checked it at 500mi and was down over 1/2 a qt which concerned me.
At about 800mi i drained & went with the synthetic Penzoil Ultra...now with 800mi on that.(1,600mi)..it hasn’t lost a drop.
The other strange thing with this engine & calibration software.... (the dealer service mngr told me it isn’t fully “broken in/ calibrated ‘till 3k miles!) i blame that cal software for the slugish performance i was experiencing...at 1,300mi i did a full excelleration from a stop...something CHANGED!!!! Calibrated, seated, whatever...now it has an instant response & shifts like it’s in a sport mode! Happy, happy bc i was really down on the TigerShark...now mine’s great!
It calibrated all by itself? I shift manually to give me that sporty feel. I currently have 700 miles on my 2018 Trailhawk.
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post #10 of 72 Old 05-04-2018, 03:35 PM Thread Starter
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Jeep Cares, I appreciate the follow up but at this point i'm done with trying to fix the car. My arbitration paper work has been submitted and I qualify to speak to an independent arbitrator as of yesterday so it will be a 3rd party arbitrator, FCA rep, Director of Service at Dealer and I to discuss next steps. I'm looking to have the car purchased back or get into another car that is not a compass.

I have a 16 page service history in seven months with so many things that have gone wrong that this warranty simply isn't enough to pacify the tainted ownership of this car. I got an oil change this last Saturday by dealer after issue discovered, checked oil level yesterday and it's already more than half quart low. No leaks, no smoke, nothing.
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post #11 of 72 Old 05-04-2018, 07:26 PM
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Jeep Cares, I appreciate the follow up but at this point i'm done with trying to fix the car. My arbitration paper work has been submitted and I qualify to speak to an independent arbitrator as of yesterday so it will be a 3rd party arbitrator, FCA rep, Director of Service at Dealer and I to discuss next steps. I'm looking to have the car purchased back or get into another car that is not a compass.

I have a 16 page service history in seven months with so many things that have gone wrong that this warranty simply isn't enough to pacify the tainted ownership of this car. I got an oil change this last Saturday by dealer after issue discovered, checked oil level yesterday and it's already more than half quart low. No leaks, no smoke, nothing.
I understand, mikeexelby, and do genuinely apologize for the trouble you've encountered thus far. Should you change your mind, don't hesitate to connect with us via direct message.

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post #12 of 72 Old 05-05-2018, 03:29 AM
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Same thing started happening to me on Wednesday.. got low oil pressure light while turning.. checked oil. Not a drop on the dip stick. This compass has been nothing but issues.. worst car I have ever leased.
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post #13 of 72 Old 05-08-2018, 01:21 PM
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Same thing started happening to me on Wednesday.. got low oil pressure light while turning.. checked oil. Not a drop on the dip stick. This compass has been nothing but issues.. worst car I have ever leased.
We regret to hear of these sentiments you have expressed, JCTH. If you are working with your dealer on this to have it addressed further, please feel free to send us a PM with additional details.
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post #14 of 72 Old 05-08-2018, 04:44 PM Thread Starter
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Update: Checked oil in car two days ago, one quart low already. Oil change was done a week ago. I hope it has enough oil to make it to the May 29th Arbitration date. I'm not taking it in anymore to dealer so I hope they can see what its doing.
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post #15 of 72 Old 05-11-2018, 02:09 AM Thread Starter
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Update: Family has literally drove just a hair under 500 miles on new oil change and it's now 2 quarts low. Likely to leave the Jeep with the dealer and let them try to figure out what happened. By the time anything gets done it will be time for me to go to arbitration.

No leaks, no smoke but boy is it thirsty for oil and gas. filled up 3 times in 500 miles.

Mike
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post #16 of 72 Old 05-15-2018, 04:21 PM Thread Starter
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Update: Car is now 600-700 miles into new oil change is now 3 quarts of oil low. Dealership won't take car to fix since I filed for arbitration but are willing to top engine oil off.

Still have two weeks before the day.
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post #17 of 72 Old 05-22-2018, 04:18 PM Thread Starter
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Update: Haven't drove the car much, afraid to, what driving we did after it got topped off we noticed engine oil all over the engine cover, the fire guard on the hood and all around the oil cap. this is an indication of blow by where the oil is seeping past the piston rings due to pressure/compression and the path of least resistance is the cap. The cap was snug when checked, cleaned it all off, put the cap back on and we have a upcoming 600-700 mile road trip so this should be interesting as I'm hoping it blows up or leaves me stranded.

FCA wrote to the arbitrator and stated that car issues are minimal and were all covered by warranty and car is operating as normal. Eating 4 quarts of oil between oil changes is minimal ::eyeroll::
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post #18 of 72 Old 05-27-2018, 10:59 PM
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Why keep going back to the same dealer? They are screwing with you.
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post #19 of 72 Old 05-28-2018, 04:41 AM Thread Starter
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Why keep going back to the same dealer? They are screwing with you.
The dealer is firmly on my side. How do I know this?

1. They were the only one to get me in contact with a regional FCA rep who refunded my firsts month payment due to the sheer amount of issues I had within a week. After spinning my wheels with FCA Customer Care for 2 months the Dealer stepped up quickly.

2. The dealer has been fully transparent with all repairs and documentation, even knowingly botching some things the first time they made it right the latter and got it back on the road.

3. Providing me with the necessary information to file for arbitration and having the service director providing me with all the legacy repair orders and making himself available for my Tuesday arbitration meeting.

If they wanted to make it hard on me they won't have done anything and told me to fly a kite. They cannot conduct work on a car that is flagged until my meeting or if I decided to drop my case.

I am sticking with them because why would I go to another place and introduce new variables, un-necessary paper work tracking?
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post #20 of 72 Old 06-06-2018, 04:01 AM Thread Starter
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Arbitrator sided with FCA. Brought car back in for another broken sway bar link, hatch issues (won't close properly) and oil consumption test.

Car continues to consume oil about 1/2 quart every 500-700 miles. It's already consumed 4 quarts during an oil change once. FCA refuses to replace motor or open motor up at this time. Advised Dealer to run test.

I penned a love letter email to some top execs after doing some intense internet searching. They didn't bounce back so I await to hear what they say.
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post #21 of 72 Old 06-07-2018, 06:03 AM
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If I were you I think I would do a compression test at this point. If you are not up for that, maybe there is a local independent mechanic who can do it for you for a small cost. This would be the way to prove that blow-by is happening, that something is totally wrong with your piston rings. Make sure the test is fully documented so it can be used as hard evidence with the arbitrator/FCA.
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post #22 of 72 Old 07-05-2018, 01:53 PM
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Hey, I know the last post was a month ago, but I'm having oil issue too and I'm wondering what your results were. First time they ran an oil consumption test, found nothing, and blamed it on not being at the correct levels when I purchased it. (mine was straight off the truck with the protective tape still on it.) I got an oil pressure alert this morning when I turned. Pulled over and could not see oil on the dipstick. My compass has less than 10k miles on it, so if it isn't fixed this time around I will probably invoke the lemon law and walk away.
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post #23 of 72 Old 07-05-2018, 05:16 PM Thread Starter
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Hey, I know the last post was a month ago, but I'm having oil issue too and I'm wondering what your results were. First time they ran an oil consumption test, found nothing, and blamed it on not being at the correct levels when I purchased it. (mine was straight off the truck with the protective tape still on it.) I got an oil pressure alert this morning when I turned. Pulled over and could not see oil on the dipstick. My compass has less than 10k miles on it, so if it isn't fixed this time around I will probably invoke the lemon law and walk away.
Hello! First off, let me tell you that I'm sorry to hear that your Jeep is burning oil. You will have quite an up hill battle with the car. Mine continues to burn oil at a slower pace now than it did when it was first determined. What I have found is that the dealership will make you go thru these oil consumption tests and come in every 400-800 miles for a dipstick test. Make sure you personally check your oil before going to the dealer for documentation as i have found they add oil to the engine after checking which pretty much null and voids the testing they do. Make sure they DO NOT PUT OIL IN THE CAR.

it's done for that reason so they can skirt you out of the chance to leverage the warranty and continue to waste your time. I've caught my dealer doing this twice now. FCA will do everything in there power to stall your warranty claim and not open the engine up. They will also deny your arbitration and lemon claim unless you meet the conditions. I'm two service days out before I can claim lemon (30 days in a year) but it will be filed before long.

They (FCA) will also tell you that it's perfectly normal for it to turn all the oil as they have explained to me during my arbitration hearing. That is a load of crap.
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post #24 of 72 Old 07-05-2018, 05:58 PM
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I hate to see you guys having this issue with your Compass! All I can say as they (FCA) need to ditch this claim that this rate of oil loss is normal. Our Compass is somewhere between 6k and 7k miles now. Within a few days of bringing our Jeep home I checked the oil. It was just under the top fill line. I have been watching it closely ever since the first post about excessive oil use was made. As of yesterday my oil level is still above the halfway point. I would consider this to be normal oil use for an engine that is breaking in. So the amount of oil being used by your Jeeps is certainly not the norm. Heck you guys are so close the being diesels without the benefits of owning a diesel it is not funny.

I wonder how much quicker FCA might move if you put one of those bumper stickers on that reads "It is a flex fuel it burns both oil and gas" then took a picture of it and sent it to them. lol

Best of luck to you!
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post #25 of 72 Old 07-05-2018, 08:09 PM Thread Starter
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I wonder how much quicker FCA might move if you put one of those bumper stickers on that reads "It is a flex fuel it burns both oil and gas" then took a picture of it and sent it to them. lol

Best of luck to you!
I harken this TigerShark motor to be similar to a two stroke motor. I just checked my wife's oil today, its starting to get low again. I'm just wondering what excuse they will give me when it completely burns all the oil again.
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post #26 of 72 Old 07-06-2018, 01:46 PM
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Thanks for keeping us updated and sharing insight . like others I’ve been keeping track of oil consumption. Before leaving the dealership with a cold engine and only 9 miles on the OD, the oil level was full, at ~800 miles it read ¾” on the dipstick and currently reads ½” at 1,500 miles. this is 95% city driving with short 15 minute commutes and two 300 mile road trips (after a 600 mile break-in). when I’m driving, the mpg's are in the mid 19’s city and consistently 31+ hwy. at this point I’m not too concerned as long as the mpg’s stay the same. The oil will be changed at 2,500 or when it hits the “low” mark, which ever comes first. my questions are you seeing any loss of mpg’s? also, do you have access to the oil consumption procedure? ( DealerCONNECT> TechCONNECT under: Service Info> 09 - Engine> Diagnosis and Testing - Oil Consumption Test And Diagnosis) … to put things in perspective, Subaru, Audi, BMW, GM, Toyota all have the same issues will oil consumption

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post #27 of 72 Old 07-06-2018, 04:36 PM Thread Starter
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The oil will be changed at 2,500 or when it hits the “low” mark, which ever comes first. my questions are you seeing any loss of mpg’s?
Right now my MPG is horrible, We do 70% City / 30% Highway and it's getting 18-19MPG all day...

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Do you have access to the oil consumption procedure? ( DealerCONNECT> TechCONNECT under: Service Info> 09 - Engine> Diagnosis and Testing - Oil Consumption Test And Diagnosis) … to put things in perspective, Subaru, Audi, BMW, GM, Toyota all have the same issues will oil consumption
Don't know the procedure, I've never owned a car that consumes oil like this one does.
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post #28 of 72 Old 07-06-2018, 04:58 PM
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My understanding is that as a part of the strive for higher and higher fuel economy the tightness of piston rings has been relaxed in many recent engines, reducing internal friction is a general benefit and part of how this modern motor can be more powerful and economical than larger engines of yesteryear but it comes at a cost and in this case the cost is a small amount of expected oil consumption and increased contamination of the engine oil during normal usage.

Yes I'm afraid it really is expected that these types of engines will "use" some oil between oil changes. For us old-timers this is a hard concept to grasp, that anyone would purposefully engineer a motor "loose enough" to burn a bit of oil but you can google this yourself, I'm not making it up. I know I sound like I'm guzzling the service department bs-koolaid again but seriously, check into it, this is a real thing.

Some modern mass-produced economy-minded engines are designed and expected to consume a tiny bit of oil between changes. This is part of why we have such a small engine with such a massive oil capacity. 5.5 quarts is a LOT of oil for a small four cylinder but the extra capacity is, in part, because its expected that the oil level is going to work its way slowly down the hash marks on the stick over the course of a 7500 mile interval.

Now, its not *supposed* to use enough between oil changes to go under the add mark of the dipstick or be a problem. The intention is to loose maybe a half a quart to not more than one quart over the time from one oil change to the next, and thats at the high end. Ideally we'd be talking more like 1/4 to 1/3 quart, which is the neighborhood my engine seems to be in. Actually, I think mine would be right at a half a quart probably if it ever went a full interval between changes, but I never give it the chance.

After reading articles describing how and why some modern engines use a small amount of oil on purpose, I resolved to double up on my recommended oil changes which basically just puts me near what was a "normal" oil change interval for cars back in the day. Right now the Compass computer seems to be on track to call for an oil change roughly every 8000 miles for my driving and usage (it's internal calculation varies depending on how you drive and in what conditions). I simply cut that in half, so when I first reached 4000 miles I changed the oil. Then at 8000 the computer threw up an oil change message and the dealer did it. Then at 12,000 miles I changed the oil again at home. At around 16,000 I expect the computer to put up a message again and into the dealer I will go. 4000 miles between each oil change, more than frequent enough to hopefully never have an issue with slight intended oil consumption and gasoline contamination that comes with less-tight piston rings, but long enough that I don't see it as a major burden (especially since I am only doing every other one). So far with the miles I drive this works out to the dealer changing the oil twice a year and me changing the oil myself twice a year. Whoopdido.

Obviously I'm one of the lucky ones. Mine only uses the tiniest bit, as was intended. I think where trouble really starts is for some of you, you get a motor that was already intended out of the gate to us a little oil, and you were unlucky enough to get an "extra loose" motor that was at the extreme end of the mass-production acceptable minimum tolerance range and all you need on top of that is for your rings to fail to seat a little bit the first few hundred miles and boom, you got yourself a very oil-thirsty engine.

The service and marketing and sales departments don't want to vocalize this intentional oil consumption thing too much, they know it sounds very bad at face value and that many of us will struggle a lot to come to the engineer's line of thinking that they have made a "good trade" in using a bit of oil to gain a bit of economy and power. They are between a rock and a hard place, the governments are legislating and demanding more and more efficient engines, this is one way to inch towards that goal, but they have to hope the average consumer never checks their dipstick and pays attention to what it was at 1000 miles ago. For 95%+ modern car buyers this is a safe bet to make, hardly anyone pays attention to their oil level nowadays. But they have opened themselves up to a percentage of their mass-produced motors being a little too loosey-goosey and still passing inspection and poor folks who get those unlucky motors are going to be really mad.

The thing is you can't hardly get away from this anywhere. Its not one lone car brand or company that is doing this. Any mass-produced car you buy from any branded lot could be a lurking lemon. Odds are in your favor but *somebody* is going to get the handful of bad ones.

My honest two cents, take it or leave it:

1) Start out with a lease. It doesn't have to be a long one, but long enough to give you time to know whether or not you have one of the "good ones". If you get stuck with an oil-consuming, poor gas mileage, faulty-electronics, lemony-peppered-pig then happily give it back to them at the end of the lease and you won't come out ahead but you won't be too far 'behind' if you know what I mean.

2) Seat those rings! Know somebody with a 1000-2000 pound boat you can borrow for a couple days? Hitch it up around the 600-mile mark and do some gentle but firm accelerations on a safe country road somewhere. Or load up the cargo area with bricks. Google "new engine ring break-in procedure" for some ideas maybe. A moderate amount of heavy load can help piston rings seat and seal, as best as they can anyways. You aren't supposed to have to do this on a new motor but I don't know what else to tell you, its worth a try, seems to have worked out ok for me.

3) Don't put anything but good quality full synthetic oil in your engine, especially early on in life. No slick-50 or anything hoaky like that. If you start playing guessing games with friction modifiers early in an engine's life because of something you read on the internet, your rings may never seat and you will have a life-long oil burner for sure.

If you have a motor you think burns wayyy too much oil (ie, those of you that get oil pressure lights on the dash) go get a compression test done. This is about the only non-invasive thing you can do to find out if your rings are having major problems sealing, assuming the valves all work as they should. This is also something solid evidence-wise that should hold up arbitration or court, or it may point towards a problem in another area. I haven't looked but I have a feeling its pretty tough to do a compression test on these engines so if someone ever gets that far, I'd be curious to know how it goes and how much of a pain it is with the design of the intake.

Alright I've typed way more than enough for now, I'm sure you are all very sick of me by this point but hey, my 2 cents is free. If it leads you to google around and learn something, great. If you learn that I am wrong and full of sh t, thats also great. I don't care too much since mine works really good so far (knock on wood) but I hate to see other people having such a bad time after putting out their hard earned money.
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post #29 of 72 Old 07-06-2018, 07:28 PM
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I have a 2017 Trailhawk with approx 13k miles. I have noticed since brand new that it takes about 2 quarts of oil in between oil changes. I did first oil change myself at about 7500 miles and switched to synthetic thinking this would solve the problem. It didn’t. I check the oil every month and always needs topping off. I googled the problem which brought me to this forum and as I suspected I would find others having the same problem with no real solution. I guess I will just have to continue checking oil level. For past 15 years I’ve had Toyota’s and Honda’s and never checked oil in between changes. This Compass is a real disappointment. I’ll keep checking for a solution. But for now I’ll keep several quarts of oil on hand.
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post #30 of 72 Old 07-20-2018, 02:21 PM
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Join Date: Jun 2018
Posts: 5
 
I'm at 600 miles on mine. Since I read this post a few weeks ago I've been checking the oil more frequently than I would have. From 300 miles to 600 miles there has been a concerning consumption of oil. See picture.
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