2018 Trail Hawk Brake pedal Assembly - Jeep Compass Forum
 
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post #1 of 9 Old 09-09-2019, 11:49 PM Thread Starter
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2018 Trail Hawk Brake pedal Assembly

Hey guys

Was driving the Compass put pressure on brake pedal pieces fell onto floor seems the brake pedal fell apart.

Car went into limp mode called dealership they took it and now they are telling me FCA changed parts supplier and I will not get part for another 3 weeks been in shop 1 week crazy!

They did put me in rental and got me into a Jeep Cherokee but man that is crazy.

Anybody experienced anything like this?

Thanks

Stew
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post #2 of 9 Old 09-10-2019, 06:28 PM
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Thankfully, you are the first and only person I have heard of on here with a brake pedal falling apart. That will be super bad juju for Jeep if yours is not an isolated case. I have 34k miles on our second gen Compass and our brake pedal is just fine.
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post #3 of 9 Old 09-11-2019, 03:17 AM Thread Starter
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Brake pedal and or arm did not fall apart but the switch assembly at the top dealer says whole unit has to be replaced-- crazy.

Can be weeks before it comes in bummed out miss the Compass.
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post #4 of 9 Old 09-12-2019, 03:23 PM
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That is crazy, I have not heard of this issue before and hopefully, it is not a widespread issue. On the parts side oh I know all too well, I took my trailhawk in to have an issue where the driver's window would occasionally not roll up after going down. It took over a month because they said they could not get the part, it was supposed to 3 days by the way. I called into jeep directly and they were able to find the part when my dealer couldn't and I finally got it back.
post #5 of 9 Old 09-13-2019, 02:48 AM Thread Starter
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Really what number did you call? what department I would love to place a call.

Let me know thanks!

Stew
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post #6 of 9 Old 09-13-2019, 05:23 PM
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It was through Jeep Wave the vehicle owner support the number is 844-533-7928. No problem I hope they will be able to help!
post #7 of 9 Old Yesterday, 06:25 PM Thread Starter
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Called Jeep Wave today all good appreciate the info a-- they said in two days they will have an answer created case right the spot.

They gave me a different number to call back on direct number: 877-426-5337 if anyone needs to follow up with their own issues.
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post #8 of 9 Old Yesterday, 11:39 PM
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Garage
mr. leadfoot are you?
nope never heard of this problem.
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post #9 of 9 Old Today, 09:24 PM Thread Starter
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Jeep Compass Lemon Law

Well Jeep saying that part is not available and may not be for a long time... they are offering lemon law option buy back in 10 days.

I wanted to know if anyone has gone down this road? Compass fully loaded just did full tint all around and ceramic pro gold and mud flaps and side step full extended warranty etc...

Not sure if I will lose money on this of not.

Parts issue is because of the sale of the parts division:Magneti Marelli to Japanese and now they have no parts and are in the process of sourcing new vendor.

So this really sucks.

Hopefully someone her can steer me in the right direction on the buy back.

Thanks everyone.
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