Sirius XM Favorites - Jeep Compass Forum
 
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post #1 of 6 Old 01-27-2018, 08:15 PM Thread Starter
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Sirius XM Favorites

I have a question for anyone with the 8.3" u connect with sirius xm enabled.

So if you have the radio button pressed and the screen is showing you the channel and the song playing, etc there is a "*" button on the bottom right of the screen where youre supposed to be able to press it and set an artist and/or song that is a favorite so it alerts you whenever it plays on any channel.

Ive been noticing that sometimes when a song is playing, I will click the button and the two options to select are grayed out and not able to be selected. I figured maybe it had to do with the car being in motion maybe as a preventative measure but it seems to happen no matter if im stopped, or moving.

Has anyone had this issue or know why it would only be available certain times?

Thanks!
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post #2 of 6 Old 01-29-2018, 03:52 AM
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It randomly does it to me too. Ive had it happen while driving and parked. No idea why it happens though.
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post #3 of 6 Old 01-29-2018, 03:54 PM Thread Starter
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good its not just me. its so annoying because i really do want to use that feature and i gotta wait til the artist comes back on (sometimes days) before it finally allows me to set it properly
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post #4 of 6 Old 01-29-2018, 06:22 PM
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For me its only greyed out if I have already selected that song or artist in the past, you can't add the same favorite twice so it doesn't show the option. At least, thats my understanding.
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post #5 of 6 Old 01-29-2018, 07:22 PM
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Quote:
Originally Posted by eboogz View Post
I have a question for anyone with the 8.3" u connect with sirius xm enabled.

So if you have the radio button pressed and the screen is showing you the channel and the song playing, etc there is a "*" button on the bottom right of the screen where youre supposed to be able to press it and set an artist and/or song that is a favorite so it alerts you whenever it plays on any channel.

Ive been noticing that sometimes when a song is playing, I will click the button and the two options to select are grayed out and not able to be selected. I figured maybe it had to do with the car being in motion maybe as a preventative measure but it seems to happen no matter if im stopped, or moving.

Has anyone had this issue or know why it would only be available certain times?

Thanks!
Hi eboogz,

Sorry to hear about this. We would recommend reaching out to the Sirius XM Customer Care team at: 1 (866) 635-5027. They will be best able to assist you further!

Andrea
Jeep Social Care Specialist
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post #6 of 6 Old 01-29-2018, 10:23 PM
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Mine does it as well. The radio does not let every every artist get selected. I think I have 20 picked, so no where near the max of 50 on mine. Which is funny, because my OLDER Jeep let me choose 100. Jeep is following VW in decontenting the interior. Also, gloves do not work with this 7" screen unless they are smart phone friendly. In my '15 KL with the 8.5" screen, I could wear leather gloves and still make stuff happen on the screen.

2017 New Compass Latitude 4x4 C635 6spd manual. Mineral Gray. Tow,
Cold Weather, Safety & Security, Popular Equipment, Beats Audio. Built June 2017.

Added: JW Speaker fog lights, Weathertech mats, Mopar flaps &
vent shades, Trailhawk front skid plates.
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