New Consumer Reports in the mail! - Jeep Compass Forum
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post #1 of 42 Old 03-05-2018, 11:09 PM Thread Starter
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New Consumer Reports in the mail!

And they panned the Jeep Compass...
I was choosing between the Forester and the Compass, as I could find them with almost equal price. My wife and I decided on the Jeep since it seemed to be higher (although it wasn't rated as high) and seemed to be more SUV for the money.

I guess according to consumer reports I'm wrong!... In the compact SUV category they rated the Subaru forester 2.5i Premium the best #1 (with a score of 84) and the Jeep Compass Latitude dead last (with a score of 50). Also for some reason they list the Subaru forester as 27 k and the Compass as 30k.

The paragraph blurb about the compass:

"The Compass, which slots above the REengade and below the Cherokee, is not competitive with its peers. Power comes from a 180-hp 2.4 L four-cylinder, an engine we found to be unrefined and sluggish. Most versions have the nine-speed automatic, which is neither smooth nor responsive. Handling isn't agile although the Jeep is secure when pushed. The ride is rather stiff and jittery. The rear seat is too low and flat. The optional 8.4 inch Uconnect infotainment system is excellent. Available safety features include forward-collision warming, lane-departure warning and blind-spot warning. The Trailhawk is designed to look more off-road-ready, but the Compass is not intended for such demanding conditions. Overall, other than the allure of the Jeep brand, the Compass trails the competition in several important metrics. " - Consumer Reports April 2018

Reliability (Poor) Satisfaction (neutral) Road-test score 56, MPG 24 Overall score 50



Why does it seem like they have it out for Jeep (or any FCA) brand? We test drove the subaru and it didn't even seem to be in the same class as the Jeep. What are these guys smokin'?

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post #2 of 42 Old 03-06-2018, 12:06 AM
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I've owned my Compass for almost a week, and I truly love it. (My wife bought one the same day and she loves hers too!) I've seen some of the beatings that they've got by the automotive world (I did quite a bit of research before we bought the pair) and I'm not sure what the bad rap is about. For what it is, it's a nice compact SUV. Not the fastest or most luxurious, not the roomiest. But it's NOT a Grand Cherokee, and doesn't claim to be.
If a Subaru is a "better" choice, guess I screwed myself x2. Lol
We are loving our mini-Jeeps, and after reading actual CUSTOMER/OWNER reviews and driving the Compass, I believe we did well.
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post #3 of 42 Old 03-06-2018, 12:40 AM
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I am no longer impressed with Consumer Reports and I feel like they have became the same type whores as others that claim to be reporting on the automotive industry.

We started off looking at the Subaru Forester as well and yes they are a nice station wagon. We at some point went to the same Jeep dealership we bought our Trailhawk from just to look at the space available in the new Compass then walked away deciding it did not have enough cargo room for our needs.

We were also still somewhat dazzled by the videos of Subaru's AWD. I wanted a manual subaru 2.5i forester premium. We found out quickly that we would have to order it then wait forever to get it. I looked into their CVT transmission and decided I wanted nothing to do with it. Then I discovered all those neat videos were Automatics which get a much better AWD systems than the manuals get. In fact a Subaru with a manual trans would fail all those fancy roller test just like their "Competition" does. But note they don't put Jeeps up against them.

Somehow we started looking back at the Compass it has a nicer look inside and out. It has more creature comfort and you get more for your money. Then to boot you get a real 4wd system that performs equally well regardless of transmission choice. But then I decided to test drive one and was surprised. It was not what all the reviews had lead me to believe. It was not dangerously slow and would easily out run a Forester with the CVT trans. The 9 speed was smooth and while taking it a moment to get into the right gear now and then was still better than that CVT in the Subaru. I quickly changed my mind and decided the Compass was my new favorite. As for the cargo space we found ways to deal with that. The Jeep compass hands down beats both the Subaru Crosstrek and theForester.

Yes Jeep has had some reliability issues but Subaru has had issues that were ignored by most of the automotive reporting agencies. Over 10 years of head gasket issues that spending another 10 bucks for the gaskets would have fixed. Around 3 years worth of cars that burned huge amounts of oil. Then the whole CVT transmission issue. All vehicles have some sort of issue or something that is problematic. If they are going to hold Jeeps issues past and present against it should they not do the same for every vehicle they review.

Now let's get real what is driving these people so nuts on the new Jeeps the Compass,Renegade and Cherokee. Well the fact is these vehicles when equipped with 4wd have no direct competition They are in their own market class. These are true Rugged off road capable small SUVs. If you looking for a little cute ute that can handle some snow and a dusty road here and there one could pick a better SUV that gets a bit better MPG.

If your looking for something that can handle worse driving conditions and take one some fairly rough terrain for around 30k there is nothing else out there and the Trailhawk trims are unbeatable. If you want something that meets or beats these little Jeep's capability your going to have to bump up your budget another 10-15k minimal. This is driving some people to nit pick that these Jeeps are not as fast as some of the other little SUVs,don't have the same room as others or get less MPGs than others. Yes it is all true. Some are faster,some have more room in them,and others get better MPGs. But after spending 11 days in our Compass Trailhawk both on the road and off the road my wife and I know none of the other little SUVs would have made us as happy. Now with snow in our forecast we can't wait to see how it does in the white stuff.

I did not use CR at all to inform me what they wanted me to buy. We did our homework we hit the forums and we talked to real owners. We talked with the service people and learned about the things to look out for. The only thing now is to keep driving it and hope it holds up well and that would have been the same concern had we bought a Subaru,Mazda,Chevy, Ford,Land Rover or anything else!

So whatever they are smoking let them have at it and let us continue to enjoy our Jeeps!!!!
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post #4 of 42 Old 03-06-2018, 12:58 AM Thread Starter
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It was not dangerously slow and would easily out run a Forester with the CVT trans.

Yeah this I don't get where they come up with the Jeep being underpowered. I thought the Subaru was slower after having both with my family of 4 in them. (I only test drove manual transmissions). But even when you look at the numbers, the jeep has 10 more hp and 1 more torque. It's only 5 lbs heavier on curb weight so it still winds up with a greater power to weight ratio. No mention in the subaru forester of it being slow, they call it responsive!

I too have had three subarus (all legacy) over the years and not only going through engines and transmissions but I've had to replace a catalytic converter out of warranty and it was almost 4 grand, and I ate through tires. I just think that people who own subarus are inherently less likely to say anything bad about them, and despite having to make repairs will check off that they're super reliable. Some type of reverse-buyers remorse, like buyer's denial or something.

I didn't use consumer reports to make my decision either. I just think something is fishy with the way they review. I wouldn't be surprised if you went to Consumer REports headquarters and they're all getting into subarus!
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post #5 of 42 Old 03-06-2018, 01:15 AM
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And they panned the Jeep Compass...
I was choosing between the Forester and the Compass, as I could find them with almost equal price. My wife and I decided on the Jeep since it seemed to be higher (although it wasn't rated as high) and seemed to be more SUV for the money.

I guess according to consumer reports I'm wrong!... In the compact SUV category they rated the Subaru forester 2.5i Premium the best #1 (with a score of 84) and the Jeep Compass Latitude dead last (with a score of 50). Also for some reason they list the Subaru forester as 27 k and the Compass as 30k.

The paragraph blurb about the compass:

"The Compass, which slots above the REengade and below the Cherokee, is not competitive with its peers. Power comes from a 180-hp 2.4 L four-cylinder, an engine we found to be unrefined and sluggish. Most versions have the nine-speed automatic, which is neither smooth nor responsive. Handling isn't agile although the Jeep is secure when pushed. The ride is rather stiff and jittery. The rear seat is too low and flat. The optional 8.4 inch Uconnect infotainment system is excellent. Available safety features include forward-collision warming, lane-departure warning and blind-spot warning. The Trailhawk is designed to look more off-road-ready, but the Compass is not intended for such demanding conditions. Overall, other than the allure of the Jeep brand, the Compass trails the competition in several important metrics. " - Consumer Reports April 2018

Reliability (Poor) Satisfaction (neutral) Road-test score 56, MPG 24 Overall score 50



Why does it seem like they have it out for Jeep (or any FCA) brand? We test drove the subaru and it didn't even seem to be in the same class as the Jeep. What are these guys smokin'?
They are a rag that rates appliances. This is why vehicles that have all the character, charisma, and enjoyment of a refrigerator rank the highest. Admittedly, Subaru would very likely prove to be more reliable, BUT....... they ruined their own rating system years ago by admitting that there was little difference between the best and worst rated in their surveys - something like a few percentage points. So, their rag isn't worth using as lining for a birdcage. My "unrefined, unresponsive, and sluggish" engine seems to be plenty smooth, shifts right at the point when I would think it was a good idea to do so, and keeps up with traffic just fine. Buy the one you and your wife like, and throw that stupid magazine in the recycle bin where it belongs.
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post #6 of 42 Old 03-06-2018, 03:26 AM Thread Starter
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they ruined their own rating system years ago by admitting that there was little difference between the best and worst rated in their surveys - something like a few percentage points.
I never heard of this? My father is the one who actually buys me the subscription. He believes CR is the only trustworthy entity to rate anything, and he always uses it to make car purchases.

It seems to me they list features that I don't care about (lane assist, auto braking, other mumbo jumbo that they don't put in Manual transmission cars) when they praise subaru, but don't mention that it's slower or looks dumber than jeep.

Then for jeep they just complain about it being slow, when I drove many competing cars and it seemed to be fastest to me. Maybe because I was looking at MT but not CVT? Also jeep can have many safety features, but they don't tout these for a whole paragraph like they do in the subaru. Why is having a car press the pedals for you all of a sudden a GOOD thing? What happens to these systems after 5 or 10 years or 100,000 miles are they reliable at all?

I find it funny too that crosstrek was rated #1 when this was the slowest thing I drove, and many people complain how slow it is. How does it still maintain #1 (in sub-compact SUV).

I still think CR must be payed off by Subaru or they all own them or something. It seems so grossly bias.

They describe Jeep Compass as "unrefined and sluggish" despite the fact that I merge no problem onto highway in 3rd gear with plenty of power.
The crosstrek, that I could barely get up to speed before end of the onramp they describe as "gets the job done, but it won't set your heart on fire".

Like seriously that's some bias editing.

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post #7 of 42 Old 03-06-2018, 02:42 PM
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Its just full of buzz words.

Is it's 0-60 Great.... No.. But it is also not bad. It's just another plodder in that sense, like a Forester.
Is there any issue with the 9 speed...... No in fact this probably has the best implementation of it with only at HWY acceleration for passing its only weakness. It's acceleration from a stop to city speeds is quick with the smoothest gear changes I have experienced. It get good but not great gas mileage while cruising and its worlds better than getting a CVT.
Does it struggle off road..... No. This is the weirdest part of that article. It isn't a Wrangler, true. But trashing a car for not having the best off road capability while being miles ahead of actual competition seems weird.

The the rest of its low rating probably has to do with perceived FCA reliability that honestly it doesn't look like FCA is beyond yet. But when you look at the numbers even if it's more likely to have issues, the numbers are skewed and most cars will be problem free. Down rating a car without actual data seems like a terrible idea.
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post #8 of 42 Old 03-06-2018, 03:26 PM
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Admittedly, Subaru would very likely prove to be more reliable

I would not bank on the Subaru being more reliable. As far as I can tell the 2.4 tigershark engines are of very good design and I think they will prove to be at least as good as Subaru's boxer engine but much easier to work on. Where Subaru is going to get in trouble is their CVT transmission. The 1st gen of those were total junk and I don't feel the 2nd gen is going to hold up over the long run. I read several complaints of those transmissions having pretty bad issues and more than a few that were getting replaced under warranty with low miles.

With Subaru's extended warranty only going up to like 120k having one of those CVTs going out and costing over 7k to replace a lot of owners will simply dump their car and put that that 7k into a down payment on a new car I'm betting most will not buy another Subaru.

It is sad really I like the idea of the CVT transmission they have a lot to offer. But I don't feel any of them are practical from a reliability standpoint. By the time they get them refined I think electric powered vehicles will have taken over and most of those will have no use for a transmission or at least not transmissions as we know them today.

Subaru's with manual transmissions will likely be ok but I again doubt they will be much more or much less reliable than the Jeep Compass,Renegade or Cherokee. Time will tell.
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post #9 of 42 Old 03-06-2018, 05:08 PM
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You buy an FCA product for its design, capabilities, and value. If you prioritize reliability or consumer product comparison results, you'll be shopping elsewhere.
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post #10 of 42 Old 03-06-2018, 07:09 PM
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You buy an FCA product for its design, capabilities, and value. If you prioritize reliability or consumer product comparison results, you'll be shopping elsewhere.

And exactly what makes you think FCA is any worse for reliability than any other vehicle out there at the same price point? I keep seeing all these write ups about poor reliability of FCA vehicles yet when one diggs into it there seems to be nothing that points to issues with FCA that are any worse than any other brand and in fact many things that are better designed and executed.

Right now there are tons of vehicles being sold with well known problems. CVT transmission failure,Poorly designed direct injection systems causing valve issues. Cars with anti-theft ignitions that will leave you walking because your key is worn just a little. Oh and airbags that may shove a piece of shrapnel through your skull! You know what many of these vehicles end up being top picks how does that work?

So please tell us how our 2nd generation Jeep Compasses are not as reliable as other vehicles. The 2.4 Tigershark is a good engine design and if you Google about it's reliability you find no real issues. The 9 speed transmission was a bit of an issue to get sorted out true. I would take the worst 9 speed in a FCA before I would even touch most others CVT! But the issues with these transmissions have been ironed out. Let us not forget this transmission is made by ZF Transmissions who build some of the best transmissions in the world. The issues with them was software and not hardware I expect they will prove to be just fine in the long run.

So right off the bat FCA in these vehicles have a really great drivetrain. So where is the reliability issue? I have seen a few post on parts of the 4wd system but no more than on anything else we researched before recently buying our Jeep. Electronics well again no more bugs than what others are having. If you want to make the comment that FCA is not as reliable as others then you really need to back it up with something!

"consumer product comparison results" Please tell us what are people comparing to anything in the Jeep lineup. I think most of us all agree if your in the market for an SUV/crossover just to have the SUV look and a more space than most cars Jeep is most likely not the best choice. Because of their capability and ruggedness the Jeeps have slightly less MPGs as other brands and don't ride as smooth or handle as well as some of the others.

But as soon as you enter the true realm of what a SUV should be Rugged and capable for around 30k the little Jeeps start to shine. Then look at bang for your buck the Jeeps slot right into the middle to top of the pack of what has been a already thined out herd. And I have yet to point out as you said about design and capabilities. Unless you want a SUV or crossover that is really just a car that looks tougher than it is the Jeep lineup is nearly impossible to beat and is as reliable as most of the other choices and more reliable than many others!
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post #11 of 42 Old 03-06-2018, 07:13 PM Thread Starter
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I like the idea of the CVT transmission they have a lot to offer.
i disagree on this. CVT drive like they got no balls. The more you hit the gas, the more it changes the ratio to eliminate your cars ability to accelerate.

The #1 reason I went to Manual is because everything is coming out with a CVT now, and I cannot stand them.

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post #12 of 42 Old 03-06-2018, 07:43 PM
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And exactly what makes you think FCA is any worse for reliability than any other vehicle out there at the same price point?
Come on now, FCA brands are towards the bottom of every reliability ranking out there. I bought a Compass and I expect it to reliably serve me well, but if I were so risk averse that reliability was my main priority I'd be driving a Toyota.


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if your in the market for an SUV/crossover just to have the SUV look and a more space than most cars Jeep is most likely not the best choice. Because of their capability and ruggedness the Jeeps have slightly less MPGs as other brands and don't ride as smooth or handle as well as some of the others.
You nailed it why Jeep doesn't win comparisons, except you forgot to include reliability data trailing the competition. Even if the cars are reliable, they trail other brands on the measured metrics. If you only shop based on published rankings, you won't be buying Jeeps because they don't win any comparisons. This shouldn't be controversial. And it doesn't mean the vehicle is undesirable.

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Unless you want a SUV or crossover that is really just a car that looks tougher than it is the Jeep lineup is nearly impossible to beat and is as reliable as most of the other choices and more reliable than many others!
I hate to break it to you but the Compass is based on a decade-plus old FIAT hatchback platform. It is essentially a jacked up FWD car designed to look tough. Again, I spent my hard earned money on one, but let's not delude ourselves about what it is.
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post #13 of 42 Old 03-06-2018, 07:56 PM
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i disagree on this. CVT drive like they got no balls. The more you hit the gas, the more it changes the ratio to eliminate your cars ability to accelerate.

The #1 reason I went to Manual is because everything is coming out with a CVT now, and I cannot stand them.

The idea of the CVT is to let the engine stay in it's best RPM range for MPGs,torque or horsepower This can also result in longer engine life. I have a 3 wheeled car that uses a CVT coupled to a 16hp aircooled engine. This CVT allows for better than expected acceleration and prize winning MPG. But it is very simple one bely two aritable pulleys pretty much covers it. A well designed CVT would be hooked up to a control unit that would sense when to give you the best MPG and when you really need more power no one has really perfected this yet.

The problem is the CVT simply does not scale up well to larger heavier vehicles with larger engines right now. I feel the technology is just not there yet to yield a good driving dependable CVT. And as I posted I think the pace of electric powered vehicles will over take the evolution of the CVT so it in full scale form may never get to the point of being refined.

I'm very happy that Jeep got back to a real transmission opting instead to give us more gears to take care of the needs of either giving us more power or better MPG depending on our needs. I do think if they had put the 6 speed manual behind the better gearing in the Trailhawk I would have gotten the manual. But honesty if one is going to buy the lifetime warranty the auto will remove the cost of replacing the clutch and if something ever happens to the 9 speed they will fix it be it right after factory powertrain runs out or 100k later!
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post #14 of 42 Old 03-06-2018, 09:26 PM
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I drove a Cross-Trek before purchasing my Trailhawk. Under powered was one reason I did not purchase it, the other is the Cross-Trek I tried out could not make it up this dirt hill I go up occasionally. The Trailhawk made it up first time and not even in rock mode. Same day, Same hill only a couple hours apart.
That's what sold me on the Trailhawk. Now I did have a transmission leak from day one, that (to make a long story short) that ended up with a transmission replacement.
But with 25,000 plus miles now on the Jeep and 20,000 on the transmission without any issue, I feel confident those problem have been taken care of.
As for CVT transmission. I occasionally get the opportunity to operate some big machinery CAT 972M it has a CVT transmission.
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post #15 of 42 Old 03-06-2018, 09:38 PM Thread Starter
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Come on now, FCA brands are towards the bottom of every reliability ranking out there. I bought a Compass and I expect it to reliably serve me well, but if I were so risk averse that reliability was my main priority I'd be driving a Toyota.




You nailed it why Jeep doesn't win comparisons, except you forgot to include reliability data trailing the competition. Even if the cars are reliable, they trail other brands on the measured metrics. If you only shop based on published rankings, you won't be buying Jeeps because they don't win any comparisons. This shouldn't be controversial. And it doesn't mean the vehicle is undesirable.



I hate to break it to you but the Compass is based on a decade-plus old FIAT hatchback platform. It is essentially a jacked up FWD car designed to look tough. Again, I spent my hard earned money on one, but let's not delude ourselves about what it is.
How do you know if 2018 Jeep Compass is reliable over the long-term if the model is only 1.5 years old? It was released 1/2 way through 2017 correct? So how is there reliability on it already?

Are they basing this on the "fiat hatchback" that you claim is the Jeep Compass? I'm not sure I follow your line of reasoning (or where CR gets their reliability info).

I thought CR calculate reliability based on consumer surveys. Like "how many times do you bring to dealer for warranty repair, Engine? Transmission? Etc.?".

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post #16 of 42 Old 03-06-2018, 11:14 PM
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Come on now, FCA brands are towards the bottom of every reliability ranking out there. I bought a Compass and I expect it to reliably serve me well, but if I were so risk averse that reliability was my main priority I'd be driving a Toyota.
Again what are these reliability issues? What are the parts in these vehicles that are giving issues?


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You nailed it why Jeep doesn't win comparisons, except you forgot to include reliability data trailing the competition. Even if the cars are reliable, they trail other brands on the measured metrics. If you only shop based on published rankings, you won't be buying Jeeps because they don't win any comparisons. This shouldn't be controversial. And it doesn't mean the vehicle is undesirable.
That is not what I said! I said what other SUV/Crossovers Compared to the Compass,Renegade or Cherokee directly? The answer is nothing. The only things that come close are the Subarus with X-mode. You can only get X-mode when equipped with the crappy very unreliable slow CVT transmission. The Jeep Compass does score big with a lot of consumers. They have a good amount of passenger room in them. They have a decent amount of cargo room in them. They are about middle of the pack for creature comfort. They have a very nice look to the body and an interior that again is around middle of the pack. So yes they win a lot when they are compared to other small SUVs. It is just their are some trade offs that really come down to what a given set of buyers want out of their SUV. These things are simply the differences in having a more capable vehicle when the weather or terrain goes south.


Want to talk Toyota fine They have been having some issues with their vehicles of late and to get even close to comparing to the little Jeeps your looking at the Rav4. Even their Rav4 Adventure will not compete with the Jeep in snow and ice or off-road. I don't even think the Toyota 4 runner can compete with the Jeep non-Trailhawk Compass off-road and anything wearing a Trailhawk badge will certainly leave the Toyota in the dust off-road unless you want to buy a toyota 4x4 truck. Then to top it off I don't see anything that says the Jeep's are any less reliable.

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I hate to break it to you but the Compass is based on a decade-plus old FIAT hatchback platform. It is essentially a jacked up FWD car designed to look tough. Again, I spent my hard earned money on one, but let's not delude ourselves about what it is.
A little more homework on your part and you would have discovered 2 things. The FIAT 500 platform was chosen because it is a great rugged platform to start off with. The platform under the Compass and Renegade are built off of an even more rugged version of this platform. The 500 is a totally different vehicle than the Renegade or the Compass because of this. If something is working and working well why change it? Meantime other manufacturers do little to nothing to beef up their car/wagon platform before welding an SUV body onto it. Where part of this shows is the fact many of them are only equipped to go off-road on well maintained gravel roads.

But I think I see what is going on here you bought a Jeep and happened to get one with an issue or even a few issues so your letting that influence how you feel about all Jeeps and all FCA products. Hate to break it to you but not every vehicle any manufacturer makes is going to be free of issues. You could buy a really great and expensive vehicle with the absolute best consumer ratings and land in one that has issues. This is the nature of mechanical things. Want the whole story look for trends in problems study the issues to try to understand what is going on because some things people don't like are simply the nature of the beast they are looking at and not true problems.

I do also think Jeep did itself no favors with their previous small Jeep lineup from its recent past and people remember this forgetting Jeep/Dodge/Chrysler are under new ownership. I admit if this was still the Dodge Caliber based Compass I would have not even looked at them. It is going to take a while for FCA to prove to the masses they are taking a much better approach with Jeep and Dodge than what has been done in the last many years!
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post #17 of 42 Old 03-06-2018, 11:41 PM
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WisHawk, I don't work with heavy equipment so I did not know CVTs had made their way into them. I had to do a quick study to see what's up. LOL

The type of CVT in the CAT seems to be a hydro static type CVT and are being used for different reasons than CVTs in the automotive industry. In there case I think they operate outside of the perimeters of what would make a good automotive transmission and even if they did not sure in their case if they could be scaled down to fit automotive applications. However from what little I have seen on them so far they are really cool!
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post #18 of 42 Old 03-07-2018, 12:00 AM
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I bought my Compass for the design, the interior quality, the comfort, the manual transmission, and most importantly, the value. I knew going in it wasn't the most fuel efficient or reliable option and I have no regrets. It's a good vehicle that isn't going to win consumer product comparisons for those reasons.

I am frankly baffled by your attitude regarding reliability. Jeep, as a brand, is consistently in the bottom quarter of every brand reliability ranking I've ever seen. FIAT is consistently below it. The Compass hasn't been out long enough for their to be reliable data on the model specifically but its just a mashup of an established platform with an established drivetrain. I understand that most Jeep issues are with the 9 speed auto and with the infotainment, neither of which concerns me, but that doesn't account for FCA's brands consistently being at the bottom of these surveys.

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I don't even think the Toyota 4 runner can compete with the Jeep non-Trailhawk Compass off-road
I want some of your cool aid.

Last edited by nda; 03-07-2018 at 12:01 AM. Reason: clarity
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post #19 of 42 Old 03-07-2018, 12:44 AM Thread Starter
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I bought my Compass for the design, the interior quality, the comfort, the manual transmission, and most importantly, the value.
not to rain on your parade but the Jeep scored very poorly in both front and rear seat comfort. I disagree with this, and find the seats to be roomy & also comfortable.

I think that the issue with CR review is that you have no clear way to know what is a result of consumer survey, and what is result of a single "tester".

Also the Jeep Compass is much larger than forester. Noticeably so, as my wife said, she is taller than the forester when standing next to it, but the Jeep compass is taller than her. This despite the forester having 8.7" ground clearance and Jeep 8.2". I don't know where they measure but looking at them side-by-side the jeep seems to be "jacked" up more and also a larger taller vehicle all around.

I am interested in the long-term reliability, but are these results tabulated from repair logs at dealerships or from consumer self-reporting? If it is the second then I think that it may come down to the type of person that owns the car and what their threshold for "problem" may be. I know many people who are in denial that their car is terrible, even though they have many repairs that I would not put up with. Maybe jeep or FCA owners are more honest with themselves and on reporting surveys than the typical Subaru owner. It's like a self fulfilling prophecy, they heard subaru is reliable so the fact that they burn oil and had to replace a head gasket and rebuild an engine isn't really that unreliable right?

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post #20 of 42 Old 03-07-2018, 01:34 AM
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Originally Posted by nda View Post
I bought my Compass for the design, the interior quality, the comfort, the manual transmission, and most importantly, the value. I knew going in it wasn't the most fuel efficient or reliable option and I have no regrets. It's a good vehicle that isn't going to win consumer product comparisons for those reasons.
I looked at many different vehicles before narrowing down on 2 choices the Compass and the Subaru. I found most everything else lacking in one way or the other for overall appearance and capability even in Just the snow/ice let alone off road ability. The Subaru Forester was really bland even compared to something like the Chevy Trax and that is bad. The only reason the Subaru stayed in the running is their reputation which has run sharply down hill and in many circles the freaking Kia SUVs were considered more reliable and sporty. Once we really started digging deeper into Subaru the more appealing the Jeep Compass became.

Again yes the Jeeps don't get the greatest MPG but they also are not that bad either. They are rated about the same as a Subaru with the 6 speed and the same as the Rav4. Look at the EPA numbers 2018 jeep Compass 9sp 25 combined. 2018 Subaru Forester (with CVT) 28 combined with manual 24 combined. Toyota Rav4 awd auto 25 combined. Most others are not that far out of this ballpark. So really when it comes down to it what is more appealing in any of the other little SUVs?


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I am frankly baffled by your attitude regarding reliability. Jeep, as a brand, is consistently in the bottom quarter of every brand reliability ranking I've ever seen. FIAT is consistently below it. The Compass hasn't been out long enough for their to be reliable data on the model specifically but its just a mashup of an established platform with an established drivetrain. I understand that most Jeep issues are with the 9 speed auto and with the infotainment, neither of which concerns me, but that doesn't account for FCA's brands consistently being at the bottom of these surveys.
A few years ago we were looking at the Wrangler Unlimited and we read all about how bad their reliability was yet not a single thing I could find pointed directly to any major reliability issues. Fast forward to today. Yes I have read about reliability rankings from all these rags on these little Jeeps. But what are they lacking one key thing they do not list what these supposed issues are nothing other than the 9 speed transmission that has been remedied with new software.

I am convinced the rankings are what the problem is and it is a combined issue. Either the low rankings are a result of money changing hands or FCA not playing that game and not paying anyone. Then those that have an ax to grind with FCA. Lastly using data collected from years ago where yes there were some crappy little Jeeps being sold that should have never had a Jeep nameplate on them. I really believe in the case of the Compass that the 1st gen is being tossed right in with the 2nd gen.

No the new Compass has not been out long enough to really look at it's reliability over any real time span. However there are things we can look at like the Renegade which shares a ton of parts with the Compass. The Tigershark engine was used in the Dodge Darts starting in 2014 if I remember correctly. Go look in those forums and you will find most really like this engine and have had no issues even in the tuner groups where engines often go to die for being run to death. The 9 speed is fairly new however being a ZF unit gives it instant credibility. Then look at the fact it will now start to be seen in many other brands such as Honda. Manufacturers don't tend to run towards something that cost more and has reliability issues.



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I want some of your cool aid.
Have you looked at the new 4Runner the poor thing has been neutered in favor of a cushy ride,better on road characteristics, and simpler awd system. Most brands simply are not seeing enough market for very off-road capable vehicles. Most people that buy these things will never do as much as park them in the grass. It is sad but it is also the reality. Jeep has offroad use in their heritage and when they stepped back away from that even a little it hurt them now they are getting back on track.

My only fear I have is that at some point the entire Jeep/Chrysler/Dodge lineup is going to run into issues with EPA mandated fleet MPG requirements. Right now they don't have anything that gets high enough MPG to cover the rest of their fleet should stricter mandates come back into play. They really need need a real high MPG car or two in development ready to release. For Jeep I would really like to see a true crossover with decent 4wd capability. They could have a lot of fun looking back to something like the old AMC Spirit a sporty looking car almost dropped down on a lightened maybe shortened Renegade chassis. Tame down the 4wd modes a bit and use the smaller tigershark engine. Basically set their sights on the Subaru Crosstrek but make it a Crosstrek killer!
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post #21 of 42 Old 03-08-2018, 04:14 PM
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Thanks guys! That was quite an edifying read. Seriously! Enjoyed it.
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post #22 of 42 Old 03-08-2018, 05:41 PM
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post #23 of 42 Old 03-08-2018, 06:53 PM
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Originally Posted by joninpa View Post
not to rain on your parade but the Jeep scored very poorly in both front and rear seat comfort. I disagree with this, and find the seats to be roomy & also comfortable.

I think that the issue with CR review is that you have no clear way to know what is a result of consumer survey, and what is result of a single "tester".

Also the Jeep Compass is much larger than forester. Noticeably so, as my wife said, she is taller than the forester when standing next to it, but the Jeep compass is taller than her. This despite the forester having 8.7" ground clearance and Jeep 8.2". I don't know where they measure but looking at them side-by-side the jeep seems to be "jacked" up more and also a larger taller vehicle all around.

I am interested in the long-term reliability, but are these results tabulated from repair logs at dealerships or from consumer self-reporting? If it is the second then I think that it may come down to the type of person that owns the car and what their threshold for "problem" may be. I know many people who are in denial that their car is terrible, even though they have many repairs that I would not put up with. Maybe jeep or FCA owners are more honest with themselves and on reporting surveys than the typical Subaru owner. It's like a self fulfilling prophecy, they heard subaru is reliable so the fact that they burn oil and had to replace a head gasket and rebuild an engine isn't really that unreliable right?
If I had to guess the limited approach is because of the skirt under the front end of the Compass. The Trailhawk for example loses this and has different bumper to kick the numbers up, but I am guessing the other trims would gain another half inch or more without it.

As for the reporting. Yeah Subaru owners are probably a bit like that. I had a friend I was talking to about the Xbox 360 and of course the conversation of the red ring came up. I mentioned how surprised I was because to this day I am pretty sure my launch 360 had escaped issues (gave it to another co-worker about 3 years ago after I got a slim), whereas the guy I was talking to went through 3 before he got one that lasted. I knew that the 360 was crap in reliability even though mine had worked perfectly, but another guy piped in that his was still working as well. But the other guy knew he had to get his swapped because of the red ring. It was almost impossible to get him to understand that his original died and he got a different one and that even if they repaired his, he still had fallen foul of the RRoD. Point being sometimes if some likes something, or even if they didn't but they are protective of what they spent their money on, they can do all sorts of mental gymnastics to keep from admitting they have a lemon.

On the reverse end you have people that are too quick to call things a lemon. A part goes bad, it's on back order, and has been in the shop for a couple weeks and they are talking about lawsuits and complaining to the BBB (which is stupid).

One final point. Never ever purchase a first year car if you can't take a little time in the shop. I had a Fusion '13 (first year of new body). That was a great car and never failed on me in any way. But early production kept getting stopped for a number of reasons (like the Airbag in the Compass), and within a year and a half had 5 different recalls that applied to my car. Anyone of those if my car fell afoul of, would have been shut down the car and have it towed issues.
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post #24 of 42 Old 03-08-2018, 10:15 PM
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This article isn't that far off. It's underwhelming tiger shark 4 cylinder which I have yet to obtain over 20MPG for over 5 months of ownership is really putting a dent in my wallet. I'm lucky if I get 250 miles to a tank. I would say the best MPG I got was 23MPG but that was it going down a mountain with a tail wind and a midget pushing it while mostly off the gas pedal. My v8 Mustang gets better mileage than this thing. The start stop feature and it's inability to shut it off permanently is highly annoying and I've been to the dealership in more times with this car due to infotainment system issues and random electric gremlins than all of the other cars I've ever owned combined.
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post #25 of 42 Old 03-09-2018, 02:00 PM Thread Starter
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This article isn't that far off. It's underwhelming tiger shark 4 cylinder which I have yet to obtain over 20MPG for over 5 months of ownership is really putting a dent in my wallet. I'm lucky if I get 250 miles to a tank. I would say the best MPG I got was 23MPG but that was it going down a mountain with a tail wind and a midget pushing it while mostly off the gas pedal. My v8 Mustang gets better mileage than this thing. The start stop feature and it's inability to shut it off permanently is highly annoying and I've been to the dealership in more times with this car due to infotainment system issues and random electric gremlins than all of the other cars I've ever owned combined.
I'm sorry to hear that you have trouble. I have read quite a few things about problems with the technology in this forum. I cross my fingers every day that my Uconnect will not start acting up.

I too am not impressed with the MPG, I learned long ago that I should only look at the "city" mileage estimates from EPA. Despite living in rural PA (not a city by any means), I am living in lots of hills with many farms and windy roads. No vehicle that I have owned has gotten "highway" mileage.

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post #26 of 42 Old 03-09-2018, 02:10 PM
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I'm sorry to hear that you have trouble. I have read quite a few things about problems with the technology in this forum. I cross my fingers every day that my Uconnect will not start acting up.

I too am not impressed with the MPG, I learned long ago that I should only look at the "city" mileage estimates from EPA. Despite living in rural PA (not a city by any means), I am living in lots of hills with many farms and windy roads. No vehicle that I have owned has gotten "highway" mileage.
I would maybe be a bit more happy about getting city MPG but I'm not even getting that. Yesterday when I sat in my wife's Compass it was only getting 18MPG. I've tried inflating the tires a touch more, changing up gas stations, using different gas (89, 91, 93) and no change in the past month. Still waiting for them to change to Summer gas here. It may not help also that we use a 10%+ ethanol blend in the gas.
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post #27 of 42 Old 03-09-2018, 02:31 PM
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I get less than 18 with my manual Compass Sport, but most of my driving is a short commute in a hilly neighborhood. It is a bit disappointing.
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post #28 of 42 Old 03-09-2018, 04:44 PM
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WisHawk, I don't work with heavy equipment so I did not know CVTs had made their way into them. I had to do a quick study to see what's up. LOL

The type of CVT in the CAT seems to be a hydro static type CVT and are being used for different reasons than CVTs in the automotive industry. In there case I think they operate outside of the perimeters of what would make a good automotive transmission and even if they did not sure in their case if they could be scaled down to fit automotive applications. However from what little I have seen on them so far they are really cool!
Much Respect Chris.
I was only mentioning not trying to compare Industrial CVTs to Automotive CVTs. Though they differ slightly in design the way they function and how they operate are very similar. So if a CVT can be made to hold up in a tractor producing several hundred pound of torque pulling/ plowing/ lifting sometime several thousand pounds. The auto industry should be able to make one the functions well and is reliable.
I owned a Ford Freestyle with a CVT front wheel drive version and put well over 200,000 mile on it with out any transmission service. (me bad)
And it performed as well at di when it was new. Now I have to agree after driving the Subaru with the CVT I dislike it and sure sis not have enough power when you need that all wheel drive the most.(going up a dirt and rock back road hill.) I think a Subaru with a stick would have been better and I do believe with the stick they divide the power 50/50 between the front and back wheels.
As for Consumer Reports it should be used as a tool for research but people need to go out and research the product they plan on purchasing and visit forum and such and not take just take the word of a magazine.

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post #29 of 42 Old 03-09-2018, 05:25 PM
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I never heard of this? My father is the one who actually buys me the subscription. He believes CR is the only trustworthy entity to rate anything, and he always uses it to make car purchases.

It seems to me they list features that I don't care about (lane assist, auto braking, other mumbo jumbo that they don't put in Manual transmission cars) when they praise subaru, but don't mention that it's slower or looks dumber than jeep.

Then for jeep they just complain about it being slow, when I drove many competing cars and it seemed to be fastest to me. Maybe because I was looking at MT but not CVT? Also jeep can have many safety features, but they don't tout these for a whole paragraph like they do in the subaru. Why is having a car press the pedals for you all of a sudden a GOOD thing? What happens to these systems after 5 or 10 years or 100,000 miles are they reliable at all?

I find it funny too that crosstrek was rated #1 when this was the slowest thing I drove, and many people complain how slow it is. How does it still maintain #1 (in sub-compact SUV).

I still think CR must be payed off by Subaru or they all own them or something. It seems so grossly bias.

They describe Jeep Compass as "unrefined and sluggish" despite the fact that I merge no problem onto highway in 3rd gear with plenty of power.
The crosstrek, that I could barely get up to speed before end of the onramp they describe as "gets the job done, but it won't set your heart on fire".

Like seriously that's some bias editing.
This was an article they wrote some 20 some odd years or so ago. I remember reading it from one that my Father had, as he used to be an avid subscriber to the magazine. It has been pretty much confirmed over the years as I've routinely bought cars that they pan adamately and tell everyone to run fast and far from, only to have perfect reliability out of them. They included the Chevy Aveo, Dodge Dart, Chevy Colorado, Chevy HHR, Jeep Cherokee (XJ), and 4 Dodge/Ram trucks. I don't expect any worse from our Compass.
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post #30 of 42 Old 03-09-2018, 05:32 PM
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I would not bank on the Subaru being more reliable. As far as I can tell the 2.4 tigershark engines are of very good design and I think they will prove to be at least as good as Subaru's boxer engine but much easier to work on. Where Subaru is going to get in trouble is their CVT transmission. The 1st gen of those were total junk and I don't feel the 2nd gen is going to hold up over the long run. I read several complaints of those transmissions having pretty bad issues and more than a few that were getting replaced under warranty with low miles.

With Subaru's extended warranty only going up to like 120k having one of those CVTs going out and costing over 7k to replace a lot of owners will simply dump their car and put that that 7k into a down payment on a new car I'm betting most will not buy another Subaru.

It is sad really I like the idea of the CVT transmission they have a lot to offer. But I don't feel any of them are practical from a reliability standpoint. By the time they get them refined I think electric powered vehicles will have taken over and most of those will have no use for a transmission or at least not transmissions as we know them today.

Subaru's with manual transmissions will likely be ok but I again doubt they will be much more or much less reliable than the Jeep Compass,Renegade or Cherokee. Time will tell.
Don't forget that this 9 speed auto that we have in our Compasses has a well documented history of issues. FCA's issues will have to do with the electrics, not the engine. As for issues with the Subaru and their CVT, other than people not really understanding that they have to be driven differently, I haven't heard of any particular issues with them, but.... I don't follow them either. My Partner has a manual transmission in his Crosstrek. Their 2.0L engine hasn't been around long enough yet to know if they've finally figured out how to put a good head gasket in it or not. Still, even that issue is not as bad as the public makes it out to be. Their failure issue is a little higher than most, but it's no guarantee that you'll end up with an engine using coolant.
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