When I picked up my Compass, the service ESS light came on right away. I figured maybe the battery was low since the car was sitting on the lot. After a week it didn't go out, so I called the dealer and scheduled an appointment for today. After sitting at the dealership for 6 hours today, the technician comes to get me and explains that he tested the battery and it was good, however the connection to the battery was bad. He fixed the connection and reset the code. We went on a quick test drive around the block and the ESS system worked perfectly. I left the dealer and drive to work. 2 1/2 hours later I leave to pick up my kids, and the engine doesn't turn off at the 1st light, After a few red lights with the motor constantly running, I change the display to show the ESS status. I have a message showing the system is not ready because the battery is charging. After the 45 minute drive in traffic to my boys' school, I figured the battery must be charged by now. No luck. Now it looks like tomorrow I will be back at the dealership to see what the problem is again. I plan on leaving the car there until they figure it out. A car less than 2 weeks old should not have to be in for repairs already. I love the Compass, but if this can't be fixed, I will have to look for a replacement.
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2018 White Compass Trailhawk
Safety & Security