Join Date: Apr 2018
Location: Region of Waterloo, Ontario - Home of the Blackberry & the Blue Box
Interesting "Screen Lock up" This Morning
This was interesting this morning ..............................
Jumped in the car, plugged my phone into the charger cable, and the "Android Auto" connected..................or at least it tried!
I always get the message on the Nav 8 screen that the Android Auto is connecting with my Smart Phone, and to follow the prompts on my phone.
It started out with that message as usual, BUT then it didn't go away! Nothing connected! Initially, I just unplugged the phone and plugged it back in again thinking that would do it. NOPE! I tried that route again with no success. Next, I tried turning my phone right off. The Nav 8 screen stayed "frozen" with the Connecting to your Smart Phone message!
OK, so I have "60's on 6" playing on Sirius, and my daughter hates it and wanted me to put "Hits 1" on. OK, no problem..................I press the "radio" icon .................NOTHING! It's frozen too! Can't change the station AND can't change the Volume! (to try and turn it down if she's not into 60's music)
Next, I try shutting the car off. THE RADIO STAYED ON! I couldn't turn it off! Now I'm getting concerned!
I drive the car up right away to the Service Dept and pull in. The Service Manager calls a Mechanic over. "Easy fix" he says. Opens the hood and say's he'll disconnect the battery. OK, I can live with that. That should kill it! NOPE! Disconnects the battery and THE RADIO STAYS ON, WITH THE "CONNECTING TO YOU SMARTPHONE MESSAGE!"
OK ................ Lets disconnect the "Start/Stop" battery too. NOPE! The Radio stays on! WTF!
Next comes the OBD Code Reader ...................then the Service Manuals!
I decide to go for a coffee when the mechanic gets on the phone to Jeep!
Within minutes they come back to get me and tell me it's all fixed, and the vehicle is sitting outside, working normally! I jump in and my phone connects to Android Auto!
They never did tell me what happened, other than saying they are getting others coming in with issues with the NAV 8 radio.
I'm still loving the Trailhawk though!
Has anyone else had this happen? (yet?)