My family has had many Jeeps over the years and we’ve been pretty happy with them until now. In April of this year, while driving my 2018 Jeep Compass, the car just stopped and shut down right as I was getting on the highway. SCARY!! Had to be towed to the dealership. After having my Jeep for almost 7 weeks the service advisor tells me that I’m using the wrong gas (Costco) and that the problem is my fault. Also tells me I’m down 2 quarts of oil since they changed it 2500 miles ago. I have less than 8000 miles on this thing in 16 months-not hard use by any means. Service doesn’t mention the fact that others are experiencing the exact same issue, nor do they advise me to carry oil in the car or that the compass may in fact need more frequent oil changes. I’m naive I guess-just following the manual. Best of all they tell me that I’ll have to pay for a diagnostic visit and any repairs necessary due to the “bad gas”. Any vehicle that just flat out shuts down wherever it is is a safety hazard and should not be on the road. I do not feel safe or comfortable driving this car anymore and will research my lemon law options based on the fact that my car has been in for repair for more than 30 days. Sadly, Jeep’s aren’t what the used to be.
When I bought mine my dealer told me to keep an eye on the oil because "these new engines use a lot." Well, of course new engines use some oil at first, but these use A LOT! I'm at 40,000 miles now and my oil consumption has dropped considerably, but I still can't make it between oil changes without adding a quart.
I don't think you need to change your oil more frequently, only add some as needed. Now I carry a quart with me -- something I haven't done since I drove a 1960 Ford back in high school.
Agreed, the car just dropping dead because the oil is low is ridiculous. We all realize the shutdown is to protect the engine, but what about the occupants? A vehicle just shutting down anytime anywhere is dangerous. It could happen in a blizzard in the mountains, it could happen making a left turn in a dangerous intersection, or who knows where else. A dashboard warning should come on when its down a quart, then the driver knows to add some. If the driver ignores the warning and the engine loses a second quart then it could shut down and it would be the driver's fault for not responding to the warning.
Most people don't realize that these new engines use as much oil as they do, and some seem to use more than others. Mine is barely acceptable, but I suppose I can buy a couple dozen quarts of oil over the life of the vehicle. Still, had I realized the oil problem I probably wouldn't have bought it. I'd had a great Patriot before this Compass and there were used Patriots on their lot for about the same price as the Compass (after rebates). Seems odd that I wish I'd bought a comparable used vehicle rather than a new one for even money.
The one thing I appreciate about the Compass is the fuel economy and that is probably owed to the reason behind the oil consumption. Its a trade-off: what I save on gas will probably compensate me for the additional oil I need to buy.