I had the same problem with the Compass (see picture) we had and they ended up replacing them. The screws that meet the nut housings are completely missing from the factory or vibrated completely off during driving. This car already has a horrible reputation for quality and reliability hence why I got out of my lease and into a new RAM instead. Dealer told me it will continue to happen due to poor design.
Last edited by mikeexelby; 10-31-2018 at 01:01 AM.
I haven't replaced as of yet. Waiting for stealership to address poor quality parts.
The parts are pretty cheap anyway. 5UP40RXFAB is for the passenger side and 5UP41RXFAB for the driver side (US model). Figures I'd order the wrong one the first time around, but now I have an extra lol. mymoparparts.com was the cheapest place I found. If they keep falling off, some stronger double-sided tape would probably help. The only thing that holds the part on are metal flaps that bend around a bolt when pushed down and a small piece of adhesive in the front.