Join Date: Aug 2018
Location: Two locations in NH: One near Concord, the other at the 45th.
I'm glad things finally worked out for you. I think you were wise to be patient with the system.
So much depends on the integrity of the dealer. If a dealer really values your business they'll go to bat for you.
I've had GM and Jeep dealers help me get assistance.
I also had a Plymouth dealer try to sell me ball joints I didn't need and when I said I wanted to talk to the factory rep they decided that my parts were "barely" acceptable (I got another 50,000 miles out of those ball joints!).
Unless you've got a lot of time and money, going to court is a difficult course of action. My Father was severely injured, nearly killed, in an industrial accident. He fought the case for 8 years -- should have been cut & dry -- all because big companies know how to make a person struggle for justice.
Last edited by Jasmine; 08-21-2019 at 03:02 AM.