If you MUST get this car, as one said, lease it. Don't buy it, they have problems, perhaps you won't have any? Perhaps you will have as many as I did. Fact of the matter is if you buy it and find after 1-3 years its not for you...your stuck with the car until pay off or you decide to leave it in a sketchy neighborhood or torch it for insurance purposes or.... oppps how did it get in this lake...? anyways.. The resale value on these particular model year Compasses is VERY BAD. I know depreciation happens with every car but the sticker on my leased Compass was 35k+ (Limited with every available option), had it 9 months and broke the lease and got a Dodge RAM due to the car experiencing every issue other people may have had once but I had all of them happen.
Car sold at auction for a lousy 21k, maybe thats because it was sold as is and the sheer fact that the car fax would show i had it in the shop every other week... perhaps not.. but it lost 14k in residual value in those 9 months.
Problems I faced :
11/15/2017 (Wednesday) Mileage 47 – Taken Delivery of Vehicle 2018 Jeep Compass 4x4 Limited with 47 Miles on odometer.
11/17/2017 (Friday): Mileage 151 – Odometer flashing, radio screen blank. Infotainment system / Safety features are not working that are tied into the radio. Dealership reset codes, unplugged radio, plugged back in, calibrated. Sent me on my way.
11/27/2017 (Monday): Mileage 741 – Radio goes out again, odometer is flashing. Dealership advises a flash is available to fix, eventually radio is replaced as flash won’t be out for a while. Without car for 15 days. Placed into a rental that only I can drive.
12/11/2017 (Monday): Mileage 754 – Start / Stop system is unavailable; New Bezel radio and HVAC bezels has to be ordered due to damage at dealership. Sirius XM Guardian features malfunctioning when remote starting car thru app, cannot resume car when using app. Dealer found a pin-fittings on trans controller broken, repaired. Replacement “refurbished” radio has cracked screen, new glass on order.
01/18/2018 (Thursday): Mileage 2.416 – Cracked radio screen replaced at dealership.
01/19/2018 (Friday): Mileage 2,430 – Radio lost alignment calibration, mileage was flashing, no XM. Calibration self-corrected before arriving at dealership. Passenger side air bag recall completed. T73 recall.
02/15/2018 (Thursday): Mileage 3,934 – Oil Change
04/05/2018 (Wednesday) Mileage 6,432 – Brought Jeep in for brake squeal in reverse and also for first 10 minutes of driving. Feels like parking brake engaged when it shows it’s not. Dealership replaced rotors and brake pads on the back.
Busted Sway bar on front passenger side determined for cause of clunking noises when driving on road. National back order for part. End up waiting 2 weeks for parts.
Jeep is also getting poor gas mileage, only observe 17MPG combined. Dealership cannot determine cause of issue. Stated it was our driving habits.
04/18/2018 (Wednesday) Mileage 7,000 – Front sway bar replaced. Noise went away on car.
04/28/2018 (Saturday) Mileage 7,488 – On instrument cluster, car was stating “Low Oil Pressure” when making turns, pull into Circle K by 11 Mile road and I-696, checked oil level, none registered on dip stick. Immediately drive to Sterling Heights Chrysler Dodge Jeep, dealer checks oil level, determines car is 4 quarts low on oil (Capacity is 5.5 per the handbook). Drove 3,554 miles on oil change. Well within oil change parameters of 6,000 miles between changes. Dealership changes oil and filter at 7,488 miles.
04/30/2018 – File for Arbitration with FCA and NCDS
05/15/2018 (Tuesday) Mileage 8,148 – Brought car into dealership to document oil consumption, dealership states only ½ quart burned. Drove 660 miles on new oil change.
05/25/2018 (Friday) Mileage 8,547 – Owner checks oil levels, determines Jeep is another ½ quart low. Tops off oil in driveway with Mopar 0w20 per handbook. Discover oil on engine cover, hood blanket, and around engine oil cap. Clean off and document. Could be potential blow by.
05/27/2018 (Sunday) Mileage 8,800 – Owner checks oil levels, determines Jeep is about another ¼ to ½ quart low. Leaves car as is to show during meeting on Tuesday.
05/30/2018 (Wednesday) – Suspension making noise, Jeep continues to consume oil and liftgate doesn’t operate correctly. Left for 3 days to be reviewed.
06/01/2018 (Friday) – Take delivery of car, left sway bar now replaced (right one was replaced 3 months ago), Oil changed at 8,899 miles and asked to bring back at 9,400 miles for oil consumption test, lift gate hardware replaced (striker adjusted, struts replaced).
06/04/2018 (Monday) - Decision on arbitration. I've been denied (shocker). Stated i've not had enough problems to justify buy back.
About several more times in the shop for oil consumption, outside trim breaking, more sway bar breakage, broken UConnect System, Anti Theft Deterrent system thinking im breaking into the car while driving. The list goes on...
Major Outstanding Concerns, they were ongoing when I broke the lease:
Poor Gas Mileage
Major Oil Consumption
Non-Working at times Warm A/C
Engine Start/Stop feature randomly being unavailable
Brakes still squeaking, parking brake randomly engages
Last edited by mikeexelby; 11-17-2018 at 11:50 PM.