A few thoughts on my purchase in December 2011 of a Compass CVT Limited here in the UK:
- When I ordered the car I was told I'd have it by the end of November. It finally turned up in the middle of December. During the time I ordered it and a couple of days before it arrived the Jeep dealership seemed to have no idea at all where it was or exactly when it would arrive
i'm not sure about the UK, but here in the states, that is very common. once they leave the factory, we don't know exactly where they are until they show up, and we don't know when that will be
- When I got it the were a number of defects: drivers door very hard to close, UConnect microphone not working, no ownership manuals at all etc. I suspected that no PDI had been carried out. I don't know, however, why the car left the factory in this condition.
the cars are quality control tested before leaving the factory, but if there are any issues that can be fixed at the dealer, they will sometimes let them leave that way intentionally. fixing small issues before they leave holds the plant up, and the dealer is more than capable to handle many situations. however, it should not have been presented to you in this fashion.
- The door problem was fixed fairly promptly. I eventually received the owners manual and a couple of incorrect version manuals for the navigation system and the radio/jukebox system. The dealer looked at the microphone problem for a couple of hours before telling me that the wiring diagram they had was wrong. A week later they fitted a different mic on the drivers door pillar ... a pretty Heath-Robinson approach in my view. There was no further attempt to sort the rear view mirror mic problem out.
take it elsewhere. i could probably figure out why the mic isn't working, but i'm not exactly right around the corner when you would hit the button on the radio to activate the bluetooth, would it say "bluetooth not active" or something like that, or would it beep normally, but just not be able to hear you?
Overall - really disappointing. I thought this kind of "service" in the motor trade had disappeared years ago.
The car: overall despite the shoddy issues above I'm pretty happy but here are a few comments for what they are worth:
- why on earth did Jeep fit a 51L fuel tank? It's a relatively thirsty car and I find a tank of petrol takes me just over 300 miles. Not a great distance at all.
because it is a variant of the dodge caliber, a small car, and uses the same tank. any larger tank would interfear with the size of the muffler
- who's idea was it to not fit a windscreen washer fluid warning light? I ran out of washer fluid on a heavily salted road a week or two ago. I'm not sure I've ever owned a vehicle without a washer fluid warning light before
not really sure about that one, i can't say i've ever had a car that warned me when my washer fluid was low, but i can't say that for sure either.
- I thought I had a fault with the daylight running lamps: when you put an indicator on to turn the daylight lamp goes out on the same side as the indicator turns on. Bizarre or what? The dealer tells me this is a "feature". I'm waiting to be pulled over by the police for having faulty lights
they are correct, it is a normal operating procedure, and local law enforcement should know this. when you put your turn signal indicator on, the DRL on that side will go out. the reason is because with the DRL off, it makes the turn signal indicator easier to see.
- The CVT transmission takes a bit of getting used to but I'm getting happier with it. I've always driven "traditional" autos before and I still miss the kickdown
this is a normal learning curve with the compass, you'll get the hang of it.
- I've found the Compass surprisingly good in the snow. Considerably better than a lot of 4WD's I've had in the past.
the day after i got mine, it went through over a foot of snow. you'll find that a jeep comes with a dangerous level of confidence!