08 Jeep compass Struts - Jeep Compass Forum
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post #1 of 34 Old 09-25-2010, 09:57 PM Thread Starter
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08 Jeep compass Struts

My compass was having major road noise issues.....so i decided to have her looked at. i was told my bearings are fine and that the issue was my struts. my tires with less than 30,000 miles on them were feathering as well. so i had all four struts replaced and a wheel alignment done......$1100 later, the car feels better and the road noise is different and a bit quieter. the mechanic stated the tires need to wear back to even until the rest of the noise is gone.


anyone else have this issue?????

2008 Jeep compass Rallye
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post #2 of 34 Old 09-26-2010, 09:26 PM
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what about that work to be done under warranty ???

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post #3 of 34 Old 09-27-2010, 12:06 PM
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Looks like mileage wise, it's well out of factory warranty, but I'm with Ffl, was any part of this covered under an extended warranty? Glad to hear you got it fixed, but that's a chunk of change out of pocket.

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post #4 of 34 Old 09-28-2010, 12:05 AM Thread Starter
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the only warranty i still have is the lifetime power train.
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post #5 of 34 Old 09-29-2010, 11:08 AM
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One would think that once it became known that the parts of the car don't seem to last more than 30K-Km, the maker would send out a technical bulletin and do a as needed upgrade no charge instead of merely relplacing worn struts with the same things that still will need be changed in another 30,000Km.

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post #6 of 34 Old 09-29-2010, 11:20 AM
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After reading this, I must have a Lemon! So far I am at 41K and no problems

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post #7 of 34 Old 09-29-2010, 01:48 PM
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I'm almost 35K and haven't had an issue yet. Maybe me and Ironwood got friday compasses.

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post #8 of 34 Old 09-29-2010, 08:23 PM
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strut problem

There is a tech service bulletin on the front struts on compass. So i dont think you are going to be the only one with this problem. It will only effect the 07 to 09 compass. You are to replace the struts and the jounce bumper and dust shield. There is a new design that chrysler has made.
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post #9 of 34 Old 09-29-2010, 10:13 PM
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Quote:
Originally Posted by buzzscompass View Post
There is a tech service bulletin on the front struts on compass. So i dont think you are going to be the only one with this problem. It will only effect the 07 to 09 compass. You are to replace the struts and the jounce bumper and dust shield. There is a new design that chrysler has made.
Do you have the TSB or link for that. Is it on an as needed bases or they going to upgrade all?

I am thinking I might be scared enough that I might get the extended warranty for mine.

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post #10 of 34 Old 09-30-2010, 01:02 PM
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Let's wait and see.............got a feeling that there is a lot of good folks in here waiting for this information.....

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post #11 of 34 Old 09-30-2010, 03:55 PM
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I am sure. I started thread about extended warranty. I am going to look into costs. There are NON Chrysler warranties and some who are not dealer saying they are selling Chrysler warranties. But all that should be deferred to the other thread and not hear but may be worth considering for those with coverage still.

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4x4, 2.4L, CVT
North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
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post #12 of 34 Old 10-01-2010, 05:28 PM
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strut tsb

sorry it toke a while for me to get it. had a hard time getting from the automotive website that i use at my garage. hopes this helps.


POOR HANDLING AND/OR STRUT LEAKING AND/OR RIDES ROUGH
TECHNICAL SERVICE BULLETIN
Reference Number(s): 02-001-09, Date of Issue: August 08, 2009
CHRYSLER:2007-2009 (PM) Caliber; 2007-2009 (MK) Compass/Patriot
GROUP:Springs/Shocks

Related Ref Number(s): 02-001-09
ARTICLE BEGINNING
SUBJECT
Poor Handling and/or Strut Leaking and/or Rides Rough
OVERVIEW
This bulletin involves replacing the, jounce bumper and dust shield with a new design if front struts are replaced due to degraded performance.
NOTE:This Bulletin applies to vehicles built before April 23, 2009 (MDH 0423XX).

SYMPTOM/CONDITION
The front strut(s) leaking and/or the vehicle handles rough.
DISCUSSION
When replacing front struts due to degraded performance. The jounce bumper/dust shield must be replaced with the latest design. Perform the inspection/repair procedure to determine if jounce bumper/dust shield requires replacement
SPECIAL TOOLS/EQUIPMENT REQUIRED
SPECIAL TOOLS/EQUIPMENT REQUIRED
NPNCompressor, Strut Coil Spring

PARTS REQUIRED
PARTS INFORMATIONS
Qty.Part No.Description
205171132ACShield, Shock Absorber Dust
205171137ABBumper, Jounce
1 (AR)5105174AGStrut (SDF), Right Front Suspension
1 (AR)5105175AGStrut (SDF), Left Front Suspension
1 (AR)5272924ABStrut (SDC and AWL), Right Front Suspension
1 (AR)5272925ABStrut (SDC and AWL), Left Front Suspension
1 (AR)68051842AAStrut (SDC), Right Front Suspension
1 (AR)68051843AAStrut (SDC), Left Front Suspension
1 (AR)5105096AFStrut, Right SDE
1 (AR)5105097AFStrut, Left SDE
1 (AR)5105170AGStrut, Right SDC, SDA
1 (AR)5105171AGStrut, Left SDC, SDA
1 (AR)5105310AGStrut, Right SDF Engine Code: EBA, ECN and ED3
1 (AR)5105311AGStrut, Left SDF Engine Code: EBA, ECN and ED3
1 (AR)5105782ACStrut, Right SDF Engine Code: ECD, ECE
1 (AR)5105783ACStrut, Left SDF Engine Code: ECD, ECE
1 (AR)5181028AEStrut, Right SDX
1 (AR)5181029AEStrut, Left SD

REPAIR PROCEDURE
Is the jounce bumper and dust shield a one-piece black rubber part?
Yes: Proceed to Step #2.
No: This bulletin does not apply the latest part design has been implemented.
Remove both right and left front struts. Refer to the detailed removal procedures available in DealerCONNECT > TechCONNECT under: Service Info > 2- Front Suspension > STRUT, Suspension, Assembly > Removal.
NOTE:Even though one front strut needs replacement both jounce bumper/dust shields require replacement.

Disassemble the undamaged strut assembly. Refer to the detailed removal procedures available in DealerCONNECT > TechCONNECT under: Service Info > 2- Front Suspension > STRUT, Suspension, Assembly > Disassembly.
Remove the undamaged front strut assembly jounce bumper.
Install jounce bumper(s) p/n 05171137AB on the replacement and undamaged front strut assembly.
Install dust shield cover(s) p/n 05171132AC on both the strut assemblies.
Assemble the strut assemblies. Refer to the detailed removal procedures available in DealerCONNECT > TechCONNECT under: Service Info > 2- Front Suspension > STRUT, Suspension, Assembly > Assembly.
Install the strut assemblies. Refer to the detailed installation procedures available in DealerCONNECT > TechCONNECT under: Service Info > 2- Front Suspension > STRUT, Suspension, Assembly > Installation.
POLICY
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE
TIME ALLOWANCE
Labor Operation NoescriptionAmount
02-05-33-92Remove/Replace Strut and Jounce Bumper Both Right and Left Sides (B)2.1 Hrs.

FAILURE CODE
FAILURE CODE
ZZService Action

Last edited by buzzscompass; 10-01-2010 at 05:31 PM. Reason: had to add more
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post #13 of 34 Old 10-01-2010, 10:45 PM
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Buzz thank's for that info......this will surely come handy !!!!!

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post #14 of 34 Old 10-03-2010, 07:39 PM
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That is very good info, thanks for posting that!

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post #15 of 34 Old 02-10-2011, 10:00 PM
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Does anybody know if chrysler will then replace struts because there is a tech. bulletin out for this problem? My wife has an 07 compass sport, 65k miles, nothing but highway driving. Took to shop to get front tires replaced and the tech showed me where fluid had been leaking and the front struts were shot and needed to be replaced. I'm guessing this is not a recall and I will have to replace the struts on my dime. Does anybody know different? Thanks...
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post #16 of 34 Old 02-10-2011, 10:48 PM
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Take it to a dealer and mention the TSB and see what they say when they verify that it they're shot. I say that the response would be different dealer to dealer. Don't give up trying a few anyway. Nothing to lose. My rear struts were shot and I got them replace already. So much for reliability.

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heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
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post #17 of 34 Old 02-11-2011, 12:00 AM
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Thanks tripplec for your reply. Looks like $1100.00 for front and rear struts and $600.00 for my third set of tires.
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post #18 of 34 Old 02-11-2011, 12:39 AM
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Oh no, you can call Chysler customer relations and complain about the early failure and high cost of replacement from the dealer. The may cover it all or part of it. Either way you're ahead on what you have now. Especially if the vehicle is not real far out of warranty. It happens or used to.

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heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
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post #19 of 34 Old 02-11-2011, 03:33 AM
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I will do just that. Tomorrow. Thanks and will let you know the results.
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post #20 of 34 Old 02-12-2011, 04:13 AM
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Quote:
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I will do just that. Tomorrow. Thanks and will let you know the results.
chrysler re imbursed me it took 2 months and they letter then sent pissed me off! very rude imo this would explain why my jeep feels like it's going to roll over< time to take another trip to the dealership

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post #21 of 34 Old 02-12-2011, 01:21 PM
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Got new struts installed? They paid for it in the end for all of it?

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North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
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post #22 of 34 Old 02-12-2011, 04:29 PM
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Quote:
Originally Posted by tripplec View Post
Got new struts installed? They paid for it in the end for all of it?
nope that was the control arms long time ago i just called and the tsb is dealt with for 60,000km or 3 years this is going to get ugly.

2007 jeep compass
2WD 2,4L
190,000 km (Always in the shop)
Recently Overhauled every link/bushing in the front/rear
20% tint on windows
Lamin-X smoked tail lights
Painted all silver interior trim satin black.
I strongly Reccomend You Don't buy a Jeep Compass!!!!
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post #23 of 34 Old 02-23-2011, 03:45 PM
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I am going in and with the printed the TSB.

I want to see what another dealer I've not been to has to say about this TSB. The way I read it the engineering is flawed and hence this is going to fail. Question is before or after warranty and if after they will not honour it according to what I have read on this TSB. So we're on the hook unless we can get them to replace them ASAP.

It says "Vehicle handles rough" so that's the reason to use. It subjective but heah. I have enough to worry about on this as it is. I don't find is smooth and minor road bumps and variations shake the vehicle about and sound from the wheels transfer through to the driver.

Jeep Compass 2009
4x4, 2.4L, CVT
North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
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post #24 of 34 Old 02-24-2011, 07:45 PM
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Any news yet ?

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post #25 of 34 Old 02-24-2011, 08:30 PM
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Yes, 4th dealer on Shudder/vibrations with a CVT. Bottom line is if you Buy a Compass with CVT. You get the shudder at no charge. Throw in the vibrating drivers seat and passenger ones as well. Its not returnable. Since the manual shift is the only other transmission available that not much of a choice if you don't want a stick shift.

Further to this, Extended warranty if you still within the 3 years and haven't exceeded the millage. You're looking at ~$4000-$5000 for 5 or 7 year/160,000km coverage. This is of course to rest yourself at ease over the numerous failures in components you have to replace, CVT, suspension that these are prone to premature failure. Tie rod ends, ball joints are a problem according to the mechanic still so be prepared.

As for the Struts the symptoms are as a result of leaking of these struts. we know it will happen but not when since the design is flawed however the TSB requires more than just the struts which you wouldn't get if you look at aftermarket repairs. So they have you by the xxxx.

This vehicle is not going to be one you'll have for the long term without a lot of parts and maintenance. Some might get lucky and the roads and driving habits may elongate the life of this troublesome parts. But, they will bite you in the pocket book. Pay the big bucks for warranty now or on installments later and hope the CVT does not die. I asked the mechanic how much to replace the CVT. He said, you DON'T want to know.

As good as it is when thing are on track as expected the Compass will likely be added to the lemon cars list I have no doubt. Resale value will also be affected.

Its a tough call what to do when you've invested all this money in a new supposedly reliable vehicle and find out you may need to put up half that again to keep it running for the long term because of design/engineering or quality of workmanship. We the customer are clearly the losers here. Note this is not normal wear and tear. It all premature failure(s)

Jeep Compass 2009
4x4, 2.4L, CVT
North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
Belleville, Ontario, Canada

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post #26 of 34 Old 02-25-2011, 12:23 AM
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Dealer simply told me that my Compass was out of warranty. He said the tsb was for the dealers to use for repairs - not for the consumer. I told the guy that I would no longer be a consumer of Chrysler products in the future. I will be stuck nickel and diming this thing until I decide to cut my losses and scrap it.
P.S. The Compass was a great vehicle for us - for 60,000 miles. Our 91 Explorer has 225,000 on it with nothing but oil changes and brakes, and still going strong. The compass is parked in our garage until I can save the bucks to get it fixed.
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post #27 of 34 Old 02-27-2011, 02:09 PM
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Yes they are a problem and won't be replaced unless they're leaking.
The leaking is the fault they look for that will cause they symptoms. For others just hope they fail under warranty or you'll pay big $$$ after for the true fix and retrofit they'll then do.

Jeep Compass 2009
4x4, 2.4L, CVT
North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
Belleville, Ontario, Canada

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post #28 of 34 Old 02-28-2011, 10:52 AM
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Substandard components should be replaced once problem is identified whether car is till under warrantee on not. Parts under engineered for their purpose pose serious safety concerns.
Should be a recall and upgrade on front end parts.

Loved
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{BUT NOW SOOO IN LOVE WITH MY NEW CRUSH WRANGLER!}
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post #29 of 34 Old 02-28-2011, 12:17 PM
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Quote:
Originally Posted by i2canoe View Post
Substandard components should be replaced once problem is identified whether car is till under warrantee on not. Parts under engineered for their purpose pose serious safety concerns.
Should be a recall and upgrade on front end parts.
Well if that isn't the best come back I read in ages.

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I am 100% on that and other points.

Jeep Compass 2009
4x4, 2.4L, CVT
North Edition
heated seats, TPMS
General Altimax RT43 P225/65R17
Yellow Fog Lamps
CLASS III Curtis Hitch
SOLD @ 153,000km Oct. 2018 THE END !!
Belleville, Ontario, Canada

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post #30 of 34 Old 02-28-2011, 12:31 PM
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We are but a small slice of Compass owners on the road and if in our small sample we have come up with so many complaints regarding the "Dodge Caliber" front end components not standing up to Jeep drivers demands, conceivably similar numbers of Jeep Patriot owners are arriving with the same plaints.
How can a petition be raised to challenge the maker to acknowledge this shortcoming and take steps to insure our continued satisfaction with our vehicles?
I love my Compass but sure would love to have more confidence in its endurance qualities.

Loved
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{BUT NOW SOOO IN LOVE WITH MY NEW CRUSH WRANGLER!}
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