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post #1 of 10 Old 03-26-2019, 07:07 PM Thread Starter
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Bonjour!!

I’m not French but I am Canadian 😎 just purchased a 2019 Compass Trailhawk. So far I’m loving most features. Biggest complaint are the headrests which make finding a comfortable seating position almost impossible and the sticker shock over fuel consumption (I was driving a lancer with a CVT tramnsmission) other than those two items I’m happy!! Looking forward to being part of the forum.
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post #2 of 10 Old 03-27-2019, 02:41 AM
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Welcome! I'm just down the road from you.

My Wife has complained about the headrests, too. She says they are positioned too far forward to be comfortable, and they only adjust up and down, not front to back. The party line is that they are not head rests but head restraints, i.e., they are not intended for comfort but for safety.

What's wrong with your fuel consumption? Other than the temperatures are still cold and we're using winter blend fuel? Those things will diminish fuel economy to some degree. In my case I'm getting about 3MPG or 10% less Overall I'm getting about 30MPG or in Canadian terms about 7.8L/100K. That's a tad better than my former Patriot 2.4/CVT and on a par with my Wife's Patriot 2.0/5-spd. What are you getting for fuel economy?
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post #3 of 10 Old 03-28-2019, 04:28 PM
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Welcome!

A quick side note to make sure people are aware, the head rests have to be tipped all the way forward to reset them back to straight up and down, and then they ratchet forwards again to a person's preference (up to the reset point). I don't ratchet mine forward at all, I keep them straight up and down.

It seems like their design is such that in the event of a major front-end crash they would use their own momentum to tip them forward to (try to) meet the back of your head before your neck whiplashes all the way back. In practice I'm not sure this really works, though.
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post #4 of 10 Old 03-28-2019, 05:07 PM
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Originally Posted by arudlang View Post
Welcome!

A quick side note to make sure people are aware, the head rests have to be tipped all the way forward to reset them back to straight up and down, and then they ratchet forwards again to a person's preference (up to the reset point). I don't ratchet mine forward at all, I keep them straight up and down.

It seems like their design is such that in the event of a major front-end crash they would use their own momentum to tip them forward to (try to) meet the back of your head before your neck whiplashes all the way back. In practice I'm not sure this really works, though.
And that's a good thing! I don't know if my airbags or seatbelts work either, but so far I've avoided testing them.

Thanks for an informative post. My Wife had complained about the angle of the head restraints in my Compass. I'll try that procedure. Lets see . . . tilt Her head all the way forward, oh, no, tilt the headrest all the way forward. I think I've got it now.
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post #5 of 10 Old 04-03-2019, 03:21 PM Thread Starter
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Hi there - I fixed my ‘head restraint’ issue - I just couldn’t find any comfortable place for it (raised/tilted etc...) so I just turned it backward! This a temp fix until I can figure out a permanent solution. And I need to know how you’re getting 7.8km/Litre, I’ve been super conscious and light on start stop and still am only managing to average between 10.5 and 11km/ltr - at my last full up i only clocked 350km with a range of 68km left to go which still seems really low? Any help, is my Jeep broken 😢
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post #6 of 10 Old 04-04-2019, 05:07 PM
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Originally Posted by 4myjeep View Post
Hi there - I fixed my ‘head restraint’ issue - I just couldn’t find any comfortable place for it (raised/tilted etc...) so I just turned it backward! This a temp fix until I can figure out a permanent solution. And I need to know how you’re getting 7.8km/Litre, I’ve been super conscious and light on start stop and still am only managing to average between 10.5 and 11km/ltr - at my last full up i only clocked 350km with a range of 68km left to go which still seems really low? Any help, is my Jeep broken 😢
HI 4myjeep,
We understand your concern. If you continue to experience this and would like your dealer to look into this, we suggest contacting Canadian Jeep Customer Care as they will be able to have this documented and looked into for you. You can find their contact information under the "Canada" tab in the following link: https://www.fcagroup.com/en-US/foote.../contacts.aspx.
Lydia
Jeep Social Care Specialist
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post #7 of 10 Old 04-04-2019, 07:04 PM
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Quote:
Originally Posted by 4myjeep View Post
Hi there - I fixed my ‘head restraint’ issue - I just couldn’t find any comfortable place for it (raised/tilted etc...) so I just turned it backward! This a temp fix until I can figure out a permanent solution. And I need to know how you’re getting 7.8km/Litre, I’ve been super conscious and light on start stop and still am only managing to average between 10.5 and 11km/ltr - at my last full up i only clocked 350km with a range of 68km left to go which still seems really low? Any help, is my Jeep broken 😢


what kind of driving do you do?

the mpg really picks up after the engine warms up, this takes 5-10miles, and in warmer temps
i get 33winter and 36 summer mpg

but i drive 55miles each way for work, @ 55-60mph

above 60 the mpg goes down

2018 Compass Latitude
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post #8 of 10 Old 04-08-2019, 01:42 PM Thread Starter
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Hello thank you - I may call customer care - both my sister and brother in law have jeeps and LOVE them so that’s why I purchased one. My sis mentioned there is a diagnostic check or system re-boot that can be done and perhaps that helps (MPG/ltr per 100KM) - not sure what can be done about the head restrains however driving around in the Jeep has created me to have serious pains in my neck due to the positioning of the restrains 😢
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post #9 of 10 Old 04-08-2019, 02:24 PM
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reset the headrest, as was said before, pull it all the way forward for it to back

2018 Compass Latitude
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post #10 of 10 Old 04-08-2019, 03:28 PM Thread Starter
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Hi there - thanks for the reply. I know about the tilt etc... that’s not the issue - the issue is how far out the restraint sits whether is straight or tilted/raised or lowered - because of my stature it’s pushing my head forward no matter where it’s positioned - my remedy.... i turned it backward!
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