Originally Posted by Neely2005
Originally Posted by mcatenacci
you're kidding right?! dont go with gm
the gas consumption will never compare!!! And we all like the look of the Compass better...
Yeah well I'm not very happy with Chrysler at the moment.
I was supposed to take delivery of my Compass on September 13th. Now it's not even going to get built until October 1st - at the earliest!
Plus I'm tired of companies treating Canada like a Second Class Market.
We're getting screwed on the pricing as our dollar is worth about 95 cents US but they're pricing the vehicles as if our dollar is worth 70 cents US.
Plus they're offering a far superior warranty in the US. At least GM Canada is offering 5 Year 160,000 Km warranty. Chrysler is only offering a 5 year 100,000 Km warranty. At the same time Chrysler is slapping Canadians in the face by offering a better warranty on the Exact same vehicles in the US.
Not to mention that I already got screwed by Chrysler on my 2002 warranty as they switched it from 5/100 to 7/115 about a month after I bought my 2002.
In addition I had to have my radiator replaced as the transmission cooling lines sheared off and Chrysler wouldn't cover it but I just found out that they started covering the exact same repair a few months after mine happened & now they won't reimburse me.
I like the Compass and have one on order but I'm beginning to rethink it as I'm tired of the way Chrysler is treating Canada. Especially since Chrysler is #2 in sales in Canada - which is much higher than they are in the US
Well today my anger @ Chrysler grew some more. I took delivery of my 2002 Neon in May 2002.
On August 26, 2005 I had to replace the battery. I've always got at LEAST 5 years out of a battery in the past. I had to go to the closest dealership , instead of my usual dealership (for obvious reasons)
On August 26, 2007 my battery dies again.
Both times there was Absolutely NO WARNING. Both times the car started fine 5 Minutes earlier & then nothing.
So of course August 26th 2007 was a Sunday so the dealership isn't even open & I can't go to my normal dealership because I need to go to the closest dealership to make sure that I actually get there.
So once again they charge me a $60 Diagnosis charge even though Both times I told them it was the battery and the battery light came on after I got a boost. They say that they have to Prove to Chrysler that the Battery was defective (for the warranty coverage on the battery) so they have to do the test and I have to pay for the test. The warranty only covers the test for 1 year. I ask the service manager if he thinks that a battery should only last 2 years and he says that they had a bunch that only lasted 1 year in Neons.
Wow what an answer!
So $125 later I have my 3rd Mopar battery in 5 years...
On the way out I notice that they didn't put the Battery Sticker on my Reciept so I go back in and they tell me that they put it on Their Copy of the Reciept and I don't need it. I ask them to read the sticker to me and they're like Oh it does say to attatch it to the customer copy... they remove it and staple it to my reciept.
These are the same clowns that put my Radiator Hose on backwards after they replaced my Radiator - if I hadn't caught that mistake the hose would have melted as it was sitting right on top of the engine...
Plus the last time they changed my battery they Forgot to Tighten the Battery on to the Battery Tray - It was just sitting there loose. My regular dealer found it like that during my next oil change & they tightened it down for me - for free of course.
A word to the wise - Avoid Elgin Mills Chrysler in Richmond Hill, Ontario @ All Costs!