Towing capacity and Payload
I called Jeep 1-800 number to answer would I would assume would be a fairly easy answer for them. My parents have a Compass, and know their towing capacity is 2000 lbs. I see the payload capacity is 1,160 lbs. I wanted to know simply if we could tow the boat and still have the 1,160 lb payload capacity.
She then proceeded wanting the vin number, I told them I didn't have that. Then she wanted their name and zip. Then I had to verify their address as if I or they did something wrong. She then puts me on hold again and questions me on the hitch, were it was installed and what class and so forth because they didn't have record of it. I'm like you guys sold it to them with it. she then told me the class ratings and amounts you can tow with them. She said it could have from a class 1 to a class 4 with a 10,000 tow rating. I'm like 10,000, she said's yes, I ask on a Jeep Compass, and she said yes. She seriously thinks your going to tow 10,000 lbs with a Jeep Compass. I told her it must be the class 1 because its 2000 lbs they can tow with it. She told me I had to contact the dealership and she didn't have that information.
Seriously? They don't know if its tow capacity plus payload or tow capacity minus payload. But she knows it can tow 10,000 lbs. Like I am going to trust a salesman that didn't even sell them the right Jeep to began with and didn't know the correct options. But I can sure as hell know that If I told them something they thought may have voided the warranty they would let me know then. Here all this time I though GM was bad. Jeep really hires some brain dead people.
So after all that, I'm sure I can get a quick and easy number without sending in a birth certificate and police record to get an answer.
Is the capacity of both the towing and payload, or do I have to subtract the payload from the towing?
Say I want to haul a 2000 boat and a other 1,100 lbs of camping gear and people. or am I over capacity.