I took my Compass into the dealer to have a couple of things looked at today. At -5 last week, water started to pour out of my dome light/sunroof controls with every corner I took on my way home, not just a couple of drips, more like a steady stream. So made an appointment with the dealer, their diagnosis, condensation from there being snow on the roof (hasn't been any snow on there for months). The advisor told me that condensation builds up in the roof and has to go somewhere, so it comes out that light, nothing to worry about. I think they took more time thinking up an excuse not to look at it then they did looking for the leak.
Also figured that I would ask them about my fuel mileage while it was in there. I brought them in the record of my mileage since I bought it. It showed an average consumption of 12.8L/100Km, it also showed MPG but based on a 3.78L Gallon (US). The tech obviously couldn't get past that point, because the service order just says that customer is converting wrong, and tank cannot hold as much fuel as log states. Again I have no idea why they became so fixated that that fact, the advisor saw that when I gave him the log, but didn't seem to have any problem with it. Besides since this is Canada, shouldn't we be working in L/100km
They were also supposed to fix some door trim that had come loose and is catching in the hinge, but 'forgot' to put it on the work order.
The only thing they got right was to wash it, and they did a crappy job of it.
I hope I get a satisfaction survey from Chrysler, because this was at a 5 Star dealership. I don't think I will take my car back there again.
(sorry for venting, I am just frustrated right now)