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Discussion Starter #1
Had my compass 1.5 years now, never any issues until last few months. It has 62,000 miles. When coming to a complete stop there is what sounds like a "clunck" coming from under hood, driver's side, and you can tell it feels like it lost power. Sure enough, when you press on the gas to move, the engine revs but you go nowhere, - until a rough "jerk" and then the car jumps forward. Sometimes I can feel the same "clunk" when shifting from park to drive. Problem lasts for 3-4 days, then goes away for a week, and then comes back to haunt me. Everytime I try to bring it to the dealer it stops.
Anybody have a clue?
 

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Had my compass 1.5 years now, never any issues until last few months. It has 62,000 miles. When coming to a complete stop there is what sounds like a "clunck" coming from under hood, driver's side, and you can tell it feels like it lost power. Sure enough, when you press on the gas to move, the engine revs but you go nowhere, - until a rough "jerk" and then the car jumps forward. Sometimes I can feel the same "clunk" when shifting from park to drive. Problem lasts for 3-4 days, then goes away for a week, and then comes back to haunt me. Everytime I try to bring it to the dealer it stops.
Anybody have a clue?
Hi TRex4,

Sorry to hear about this! It sounds like the concern is intermittent but have you gone on a test drive with a service advisor or technician at your dealership? In my experience this can help them duplicate your concern and diagnose your vehicle.

Andrea
Jeep Social Care Specialist
 

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If it happens on and off, maybe you can try recording it and bring that to the dealer? Unless you can recreate it with a service tech sitting beside you in that 3-4 day span.
 

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What transmission do you have? brake been done recently? or any maintenance done,
things to check,, wheel bearings, caliper, brake pads, cv joint. struts. and make sure your wheel lug nut are tight. I had a van I thought the rear end was going because a clunk every time i shifted p-d,- r. so I had some one shift it for me. then i saw the wheel movement on the lug nuts they were just loose enough to make them slop. Wow! thank god I found that.
 

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Discussion Starter #6
Thanks for everyone's thoughts......
Was able to bring to dealer while "acting up". Made appt, they spent a full day running through different tests. At 4pm they told me they were in contact with the "engineers" & want to drop the trans. So I have to bring back Monday & thinking I might as well rent a car at this point. oi
 

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Thanks for everyone's thoughts......
Was able to bring to dealer while "acting up". Made appt, they spent a full day running through different tests. At 4pm they told me they were in contact with the "engineers" & want to drop the trans. So I have to bring back Monday & thinking I might as well rent a car at this point. oi
Really interested to hear what they find. Maybe try to work out a deal on a loaner with them?
 

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Discussion Starter #8
The dealership narrowed it down to the transmission control module. They changed it out at no charge 2 weeks ago (still under warranty) & at this point have had no issues. Yey!
 

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I have a 2017 Jeep Cherokee that is doing the same thing. 1 dearlship told me the jeep is learning the way I drive. I have over 7,000 miles on the jeep.. another dealership felt the jerk but said it wasn't showing a code. So it was nothing they could do. I've always wanted a jeep, now I'm second guessing them.
 

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I have a 2017 Jeep Cherokee that is doing the same thing. 1 dearlship told me the jeep is learning the way I drive. I have over 7,000 miles on the jeep.. another dealership felt the jerk but said it wasn't showing a code. So it was nothing they could do. I've always wanted a jeep, now I'm second guessing them.
That sucks. Don't hate up on Jeep just yet. Maybe explain to them there is a forum you read on where people where having the exact same problem, and see if they can take it for the day and replace and see. They get paid for the work, so they shouldn't say no.. but they also don't just throw parts at it guessing.. so I can see where they are coming from.
 

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That's essentially it. They're not going to want to play guessing games with replacing parts until they know for sure because at that point it just becomes a headache for them and a potentially upset customer. You can try to screen shot and print this page though and see if they say anything as that'll probably be the only bet if you cannot recreate the issue with them present. Without the issue present and with no CEL, it's really hard for them to see/say there's an actual issue at hand.
 

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Have you had this ussue since? I bought my 2014 Jeep compass back in October of 2017 and i have this EXACT same issue going on. Took it to a transmission place and they said I had no codes popping up so they couldn't do anything. When they test drove it nothing happened (of course). Curious if it's an "easy" fix.
 
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