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Discussion Starter #1
New 2019 jeep
Compass and auxiliary batter has already been replaced ( purchased in aug 2019 with 11 miles) so now auto start/stop reading in dash not ready battery charging, dealer told me that it has to be charged
At 70% before it will work ! Hummm well if a new
Battery was installed shouldn’t it be fully charged. ?! I have been driving it since 12/23 with this new battery and still not charged . I seem to think that they are feeding me a
Line of BS , so any input would be great
 

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There is a module (believe its called the integrated battery sensor, or IBS) that is responsible for charging the aux battery. If that module is failing then the battery itself would not be the issue. They should have already done diagnostics on that part but either way, if its not working they are obligated to fix it.

Gathering documentation and proof and showing it right under their noses is the only way I get anything to get done at my dealer.
 

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New 2019 jeep
Compass and auxiliary batter has already been replaced ( purchased in aug 2019 with 11 miles) so now auto start/stop reading in dash not ready battery charging, dealer told me that it has to be charged
At 70% before it will work ! Hummm well if a new
Battery was installed shouldn’t it be fully charged. ?! I have been driving it since 12/23 with this new battery and still not charged . I seem to think that they are feeding me a
Line of BS , so any input would be great
I noticed that when the weather is cold I have the same issue. When I lived in New York, the Start/Stop would always say charging during the winter months. As soon as the weather started warming up, it’s go back to normal.
 

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Discussion Starter #4
I called back to the dealership and spoke to someone else in service department and he said there is definitely something major going on, so it will go back to the shop once again for this issue. Kinda thinking
Lemon law maybe my future
 

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New 2019 jeep
Compass and auxiliary batter has already been replaced ( purchased in aug 2019 with 11 miles) so now auto start/stop reading in dash not ready battery charging, dealer told me that it has to be charged
At 70% before it will work ! Hummm well if a new
Battery was installed shouldn’t it be fully charged. ?! I have been driving it since 12/23 with this new battery and still not charged . I seem to think that they are feeding me a
Line of BS , so any input would be great
Hi Alisha,
We're sorry to hear about your experience. Please feel free to reach out to us via PM if additional assistance is needed while working with your dealer.
Alex
JeepCares
 

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Chrysler changed mfg because of faulty batteries. Call your dealership and have them change it out. They just changed mine for a second time. The auxiliary battery kept going dead.
 
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