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I just purchased my 2011 Compass about a month ago. A few weeks ago I was turning onto a street and the car completely shut off. Steering wheel locked, brakes locked; only thing working was my radio. I pulled over and re-started just fine. Because of my hectic work and school schedule, I've been unable to take it into the dealership yet. It has happened 4 times now. Has anyone ever heard of this?! Or does anyone know what might be the problem? It only happens when I'm turning onto a street.
 

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I have not had that particular problem, but my 2011 has had a few quirks too. One is that sometimes when I start it up, it is like the key stays in the startup position and does not return to the "on" position and the engine just sits there cranking and won't start until I turn the key back to "on". Sometimes, it does not start and it cranks for a while even when the key doesn't get stuck.

Another weird thing is that when I am traveling on country roads and make a left turn on a big curve, the right wheel makes a screeching noise as if the brake pad is scraping up against the disc.:(

I am like you and just have not had a chance to take it into the dealer to look at it. The problem with lots of these quirks is that they will NEVER happen at the dealership when they are trying to work on it and figure out the problem. It never fails.

BTW, welcome to the site! :)
 

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YES! I'm so glad you have that problem also (and it's not just my bad luck); My car doesn't always start first try. Sometimes it'll just sit there a crank for a good 10 seconds before it'll start. I had the same problem with my 08' Compass, only it was worse with that one. It'd take at LEAST 5 tries before it would start. So, finally after taking it to the dealership several times, they replaced the "starter" and it never had that problem again.

I was so disappointed when it happened again with my new Compass :(

I know as soon as I take this new one to the dealership (which is where I took my last one several times), they're going to think I'm crazy! And they're going to say "Well, we have to witness it happening in order for us to figure it out".... which is almost impossible because lately it's been happening once/week. (And isn't it VERY ironic that it decides to shut off EVERY Monday?).

Thanks for your reply!
 

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YES! I'm so glad you have that problem also (and it's not just my bad luck); My car doesn't always start first try. Sometimes it'll just sit there a crank for a good 10 seconds before it'll start. I had the same problem with my 08' Compass, only it was worse with that one. It'd take at LEAST 5 tries before it would start. So, finally after taking it to the dealership several times, they replaced the "starter" and it never had that problem again.

I was so disappointed when it happened again with my new Compass :(

I know as soon as I take this new one to the dealership (which is where I took my last one several times), they're going to think I'm crazy! And they're going to say "Well, we have to witness it happening in order for us to figure it out".... which is almost impossible because lately it's been happening once/week. (And isn't it VERY ironic that it decides to shut off EVERY Monday?).

Thanks for your reply!
Well, I suppose that if it shuts off like that every Monday, then just schedule a time Monday at the Dealer to have them look at it and you would have a much better chance of them figuring it out. :p

Maybe it is communicating with the Jeep Mothership on Mondays, does an update and reboot and it causes that problem? :dunno: Who-ha!

It would be interesting to see how many others are having these same problems with their 2011's. :staffmeeting: I think we should send out an APB to new Compass owners and see what they are experiencing with theirs and perhaps invoke a recall or something so that Jeep can fix these problems. The 2011's are supposed to be updated and better than the previous generation (it costs quite a bit more than the older ones too!), so they should not be having simple problems like this.
 

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Apb 1

Hi Everyone,

Have a 2011 Compass with 1300kms.

Had the startup symptom once so far, I would describe it as keeping the key in the start position for too long.

Other issue I notice is that on a few occasions, when I reverse or have the wheel turned I feel a tap, like something like a rock is striking the bottom of the car.


I am going for an oil change very soon (about 2k) so I can switch to synthetic oil and will at least have them look. I will mention the starting thing.

"G"
 

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Hi gbridge!

Yeah, let us know what you find out about it because you described it better than I did about what the key is doing. Seems like this is a more common thing than we might think. :(

I have not really noticed anything like the reverse or wheel turning knocking on mine, but I usually have the music turned up while driving too! :)

Speaking of oil change, I need to get mine done too. I am over 5,000 miles already and we just bought ours at the end of March! I have taken a few trips though...:spinning:
 

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Any news on these issues? Mine just did the key thing. I decided to treated it like a 1980s beater and slammed on the gas! Wouldn't you know that worked. After clicking 2 or 3 times, it fired right up. Because of the current high humidity and heat, I'm wondering it the fuel pumps have a problem.
 

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Update

Hi,

I have started another thread for the noise under my car. So far current dealer says nothing loose or to worry about. I am not satisfied, so I will take it back and get the mechanic to come with me for ride.

As for the starting issue, this has only happened twice.

"G"
 

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I'm really nervous that at 2K miles, mine has the stalling problem (only did it once). BUT stuff like this should not happen on a brand new car. I had my Honda for 3.5hrs and had only 1 minor problem (at 35K miles).

I hope I won't regret buying a Jeep. :-?
 

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same issue

I have had my 2011 Compass for 2 weeks and twice it's shut off when making a left turn. I took it to the dealer today and of course....they couldn't find anything wrong with it! Tried to tell me they think it's b/c the jeep is trying to learn my driving habits! What crap!? He says there's nothing they can do!
 

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I have had my 2011 Compass for 2 weeks and twice it's shut off when making a left turn. I took it to the dealer today and of course....they couldn't find anything wrong with it! Tried to tell me they think it's b/c the jeep is trying to learn my driving habits! What crap!? He says there's nothing they can do!
I guess you need to plot route which are primarily, right turns eh. LOL
Yeah it sucks and if there isn't a service bulletin telling them what to do. They'll never find it unless it get worse.

But more seriously are there any functional issues just prior to the stall. Dash status, lamps, anything unusal electrically. Have you tried double footing with one on the gas and other over the brake to take control. Will more gas in the turn allow it to recover from the stall. Did you press the brake during or before it stalled before. These can all narrow down what might be happening on your ride.
 

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My 2011 Jeep Compass is currently in the shop for the same problem. It has been in there for over a week. They are waiting to hear from people at Chrysler. It is a problem they are having with them! I only had the car 3 weeks. I am extremely frustrated!
 

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It seems to be a problem with some of the dealers. There technicians are bound to OBDII results and technical flow charts and service bulletins. A lot can't trouble shoot on their own too feet. Yes, an OBD read is a must but many problems are not code generated and many codes don't identify the problem area only the area not generating the right information.

Finding an dealer further afield with more senior technicians who are old school can back track from your symtom to the likely areas and check them out to see if they are functioning.

Now they just get on the phone and do as the person on the other phone asks them trouble shooting remotely so to speak. Then only replacing parts they are told to if at all.

My last time in I waited 3 weeks for a part and I finally called wondering if they were making them or what. The service rep checked with parts and said they just came in. I am now again 3 weeks for additional parts and waiting to see how long before they contact me to come in. Gone are the days when they had the part in the next day AM it appears.
 

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dmerrill2

I have a 2011 Compass and it stalled for the first time with less than 200 miles! Took it to the dealer for service where they replaced the crankshaft position sensor. It ran fine for the next 500 miles then it started again. I am waiting on a part (ABS module) to see if this works. It has stalled on 8 different occasions. It happens shortly after starting out in the morning within a mile from my house when slowing down to turn right. I simply pop it in neutral and it starts right up. I am interested to see if others are experiencing this.
 

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2011 with less than 3000 miles dies when turning

My 2011 dies when turning left or right at less than 40 mph. It has done it twice in two months and never set a code. When it dies the traction control light comes on and then goes right back off. I took it to the dealer and they couldn't find anything but said if it happens again to just turn it off and call them to tow it so the computer won't reset and lose the problem. Hopefully we can get this solved one day.
 

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stalling when making a left turn

I have had my 2011 Compass for 2 weeks and twice it's shut off when making a left turn. I took it to the dealer today and of course....they couldn't find anything wrong with it! Tried to tell me they think it's b/c the jeep is trying to learn my driving habits! What crap!? He says there's nothing they can do!
+++++++++++This has something to do with the esp i believe. When the wheel is turned quite a bit and the engine speed is low, the esp cuts power to the engine to prevent a rollover accident. The thing is, the vehicle is not running at high speed. This is some sort of bug in their esp programming imho.+++++++++++Chrysler-Fiat should look into this as it is very annoying sometimes and reflects on quality.
 

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I have my new 2011 Compass at the dealer for the same thing! I have had it for 3 weeks and it has quit on my twice! Luckily, I was able to get out of traffic. The computers aren't telling them what is wrong, but, I am not taking it back until I get a new one or they have some answers.
 

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Hello! I am new to this Jeep Forum site, so I don't know if I am going to post this correctly... but hopefully it will go somewhere someone will be able to find and hopefully answer! My husband and I bought our new 2011 Jeep compass at the end of June and we have already put almost 3,000 miles on it. I am going in on Monday for an oil change and I need to talk with the mechanics about some problems that we are having with the jeep, but I wanted to do a little research first to make sure that it wasn't an isolated case, which I am finding very quickly that it is not! When we go to turn the vehicle on, every few times it will hesitate to start and seems like it is going to shut off. We have not had it shut off on us yet, but for a brand new car it seems odd that it would already be hesitating. Another issue that I have noticed but my husband has not, is that every once in a while the blinkers will pop on and then shut off as soon as they turn on w/o me ever touching the lever to turn them on or off. I figure that might be an electrical problem, but I wanted to see if anyone else has experienced this.
 

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My 2011 Jeep Compass also stalled while in a slow turn - just last week. I have 7,000 km (4,400 miles) on my Compass. I lost steering (it was like steering a boat wheel) and veered into an oncomming lane. Thankfully nobody was there. The engine was off by the time I applied the brakes, and I did notice the yellow traction control light on. I had to put the car back in park, start it and move on. The dealer checked the vehicle and there was a fix for the computer - for traction control. The dealer contacted Chrysler Canada in this process, when they fixed the vehicle. I recreated the scene this past Sunday with a slow turn and my traction control light kicking on. This time the car did not lose power or steering.
 

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I smell a recall coming.

That really bad news. Stalling while sitting or while driving is a big enough issue. But when you're in a turn. Just think of it: On/Off ramps, intersections, sharper highway directional road curvers all are a big safety concern. When you loose engine power both power steering is gone and power brakes unless you have a electric booster. These don't to my knowledge and confirmed by the fact it happen.

I'd be very nervous in every turn expecting to turn on Hercules muscles mode to get through it if at all in time. You should report these to the local safety group in your country. I can guarantee you trees don't move if you hit them. The always win even the small ones. Lamp posts give you a big fight but are not solid as are trees.
 
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