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Hi all,

Joined the forum to see if anyone has experienced this. 2017+ Compass Limited, approximately 15K miles on it, leased for my daughter to use up at school, since she is off campus.

It seems as if when the weather is below freezing, when she goes to unlock the front diver's side door (all other doors seem OK), the handle seems too easy to pull open, and fails to unlatch the door itself. She has taken to climbing in the passenger side, and by the time the car is warm enough, the door starts working again.

I have taken it once to the dealership, and of course, they were unable to replicate it, since the car was warm enough (of course, I am assuming that it is caused by the below freezing temp, and not another issue with software).
I took a stab at spraying the latch and inside the keyhole with wd40, just to see if that would remove any moisture, which may be causing the issue, to no avail.

Has anyone else experienced this problem? Is it easy to remove the front driver's side door panel (I looked at the parts diagram, and also noticed what I think are 3 philips screws behind plastic covers, which may be removed in order to take it off)? I would like to see if I could possible try to remove/prevent moisture as the cause, in the cold weather (which her school definitely has ;)).

Thanks in advance for any suggestions, and feel free to tell me if this is indeed the right section of the forum to post this kind of question in.

Eric
 

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I have not experienced any issue like that, and my 2nd gen Compass is always parked outside no garage in northern Minnesota, this is its second winter. We've had tons of snow, rain, freezing rain, winter car washes, etc and my doors are all working good.

Did she happen to noticed does the lock audibly click over when she grabs the handle and do the lights flash? If the lock can be heard moving and lights flash then its a mechanical issue most likely what you already suspect, but if no lock sound and no lights then it could be an electrical issue with not detecting the fob. Sounds like you have already narrowed it down to the mechanical side though.

I have not tried taking the door apart, can't speak to that.
 

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Discussion Starter #3
This morning, I recreated the problem myself. The lock actuator is heard when unlock via remote fob. The door handle does NOT move at all (contrary to what I said before, apologies). All other doors have no issue opening. The lights flas as normal.

Glad you haven't had to take the door apart, no worries ;)

Eric
 

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Lube goes a long way. I'd lube them with WD-40 or some cooking spray if that is not available on the latches, the door hardware and the handle when pulled out.
 

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Discussion Starter #5
Lube goes a long way. I'd lube them with WD-40 or some cooking spray if that is not available on the latches, the door hardware and the handle when pulled out.
Thanks...WD-40 was the first thing I tried the first time it happened. That's why I'm asking about door panel removal; I want to spray internals down more thoroughly, with the hope to remove whatever moisture is in them now (if that is indeed the problem.

Eric
 

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Thanks...WD-40 was the first thing I tried the first time it happened. That's why I'm asking about door panel removal; I want to spray internals down more thoroughly, with the hope to remove whatever moisture is in them now (if that is indeed the problem.

Eric
I've found that the internals for the most part are lubbed from the assembly line. What you will likely find since it's limited to just one door is a faulty door handle line. Don't pull too hard or it will disconnect completely if frozen. Happened on my F150 extended cab suicide door. What a pita...

I would pull it in a warm garage, let it sit and spend a good 15-20 minutes opening and closing the door after the fact, lubing all the hardware. I don't think that the panel removal will bear any fruit. If you find any moisture in the door, it's on account of the door window, i'd ensure thats clean and use a solution that will clean and dry the window off (don't use alcohol based products.)

Mike
 

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Discussion Starter #7
I would pull it in a warm garage, let it sit and spend a good 15-20 minutes opening and closing the door after the fact, lubing all the hardware. I don't think that the panel removal will bear any fruit. If you find any moisture in the door, it's on account of the door window, i'd ensure thats clean and use a solution that will clean and dry the window off (don't use alcohol based products.)

Mike
Understood, as far as the assembly line lubing is concerned. Since I tried WD-40 in all spots, I assumed I reached anything that could be reached. I also definitely didn't open/close after applying for 15-20 minutes; perhaps about 5 open/close sequences. When you say lubing, you do mean WD-40 only, or after WD-40, something else as well, like lithium grease?

Trickiest part for me is the warm garage (I wish).

Will give it another go. Worst comes to worst, I park it overnight in front of the dealership's garage door when it's really cold outside, and in the morning, when they can't get the door open, I ask them if they were able to "replicate the problem". In the meantime, she can easily tell when the problem occurs, and slide in through the passenger's side.

Eric
 

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Blarg, I spoke too soon I guess because my rear passenger door gave issues as we hit 20 below today. Different than your issue though. For us the rear door opened fine (we were loading up stuff to head on a bit of a trip) and then when we went to shut the door... it would not latch. Slam door, bounced right back open. Ugh. Had to run some bungee cords from the driver's side passenger grab handle to the top of the glass with the window rolled down slightly on the affected door, then drive it to the dealership. In about half an hour they had it back to me working. Said they tore open the door, thawed out some ice/moisture, lubed everything and put back together.

I had done a car wash about a week ago. I think thats the only door I hadn't opened since the car wash. Man it sucks not having a heated garage.
 

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I've not had a problem with my doors, but I have with the gas filler flap. That thing freezes if it gets above freezing long enough for any water or melted snow to seep in there. I try to keep it dry and clear of snow but its not unusual for me to have to pound on it to get it to open.
 

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WD-40 makes silicone spray now. It's great for winter related issues and doesn't eat rubber and paint like petroleum based stuff.
 

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Blarg, I spoke too soon I guess because my rear passenger door gave issues as we hit 20 below today. Different than your issue though. For us the rear door opened fine (we were loading up stuff to head on a bit of a trip) and then when we went to shut the door... it would not latch. Slam door, bounced right back open. Ugh. Had to run some bungee cords from the driver's side passenger grab handle to the top of the glass with the window rolled down slightly on the affected door, then drive it to the dealership. In about half an hour they had it back to me working. Said they tore open the door, thawed out some ice/moisture, lubed everything and put back together.

I had done a car wash about a week ago. I think thats the only door I hadn't opened since the car wash. Man it sucks not having a heated garage.
Hi Arudlang,

I am having this same problem with my jeep compass driver’s door. Latch was changed by the dealer and I am still having that issue. Once it is below -2 degree Celsius it starts to happen. It is super annoying and sometimes it takes up to 30mins to get it shut. Did you got your rectified?
 

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Marshiie said:
Hi Arudlang,

I am having this same problem with my jeep compass driver’s door. Latch was changed by the dealer and I am still having that issue. Once it is below -2 degree Celsius it starts to happen. It is super annoying and sometimes it takes up to 30mins to get it shut. Did you got your rectified?
Sadly no, the issue is ongoing for us. Happened again just two days ago, my wife knows better but she forgot and opened that back passenger door as we were packing for a weekend trip and I just stopped and stared at her with a "what have you done?" look. Sure enough, it would not latch. Warming it up inside a garage gets it to latch again and then we just avoid that door, for the rest of winter.

I am well over the mileage of the warranty and even though they documented this issue prior to the warranty expiring I have zero confidence in the dealership's ability to address the issue (your latch being replaced and still having the issue stokes that fire for me.)

I just have it in the back of my head that I need to take the door apart myself one of these days and lube the piss out of everything myself, maybe try to find where the water gets in and apply some silicone to seal it up.
 

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I just have it in the back of my head that I need to take the door apart myself one of these days and lube the piss out of everything myself, maybe try to find where the water gets in and apply some silicone to seal it up.
You might want to try spraying the latch with Fluid Film, it is a rust preventative that has many other uses. Because of Fluid Films ability to creep it works well for lubricating hard to reach areas. I have read, on other forums, of people using it on latches in other vehicles with great success.

This is from there Automotive Applications webpage:
FLUID FILM® provides slick, lasting lubrication that could last up to 36 months in locks, or hinges and seat tracks under normal operating conditions. It also keeps locks from freezing, even in sub-zero temperatures. A small amount is all that is needed to keep locks buttery smooth. Great for fixing problem locks.
 

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Hi all,

Joined the forum to see if anyone has experienced this. 2017+ Compass Limited, approximately 15K miles on it, leased for my daughter to use up at school, since she is off campus.

It seems as if when the weather is below freezing, when she goes to unlock the front diver's side door (all other doors seem OK), the handle seems too easy to pull open, and fails to unlatch the door itself. She has taken to climbing in the passenger side, and by the time the car is warm enough, the door starts working again.

I have taken it once to the dealership, and of course, they were unable to replicate it, since the car was warm enough (of course, I am assuming that it is caused by the below freezing temp, and not another issue with software).
I took a stab at spraying the latch and inside the keyhole with wd40, just to see if that would remove any moisture, which may be causing the issue, to no avail.

Has anyone else experienced this problem? Is it easy to remove the front driver's side door panel (I looked at the parts diagram, and also noticed what I think are 3 philips screws behind plastic covers, which may be removed in order to take it off)? I would like to see if I could possible try to remove/prevent moisture as the cause, in the cold weather (which her school definitely has ;)).

Thanks in advance for any suggestions, and feel free to tell me if this is indeed the right section of the forum to post this kind of question in.

Eric
Yes, the same thing is happening on our 2017 Compass new body style. The rear driver side door won't close when it's under 30 degree or so. Took it to the dealership, they changed the hardware for that door. Next time is was cold out same thing happen. I've never seen such poor quality, I've learned to live with is for this lease is going back shortly. This is the last Chrysler Product that I'll have.
 
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