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Has anyone had issues with a rotted crossmember in a 2009 Jeep Compass? Our Chrysler Lifetime Maxcare warranty will not cover it because of rust, and Jeep customer care is saying they're sorry, but there isn't anything they can do.
Jeep issued a bulletin, but it applies to vehicles built on or after August 26, 2005 and on or before July 23, 2007. Our vehicle was manufactured in 2008. Warranty period for crossmember perforation and rust-through is extended to 10 years by manufacturer.

I should also note that we are in on of the salt belt states issued in the bulletin.

Any sugggestions to proceed??? Vehicle at dealership now and we have to decide tomorrow if we pay the $3000 to fix.

Service Bulletin NUMBER: 23-012-14
GROUP: Body
DATE: May 19, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
NOTE: This only applies to vehicles in the Canadian Market and in salt belt states which include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington, D.C., West Virginia and Wisconsin.
SUBJECT:
Front And Rear Crossmember Corrosion (X58 10 Years Unlimited Mileage)
OVERVIEW:
This bulletin involves inspecting the front and rear crossmembers for perforation / rust through and if necessary, replace the crossmember(s).
MODELS:
2007 PM Caliber
2007 MK Compass, Patriot
NOTE: This bulletin applies to vehicles built on or after August 26, 2005 (MDH0826XX) and on or before July 23, 2007 (MDH 0723XX).
SYMPTOM/CONDITION:
The customer may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and / or rear crossmember is severely corroded.
POLICY:
Warranty period for crossmember perforation / rust through is extended to 10 years.
Reimbursable within the provisions of the warranty
 

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Has anyone had issues with a rotted crossmember in a 2009 Jeep Compass? Our Chrysler Lifetime Maxcare warranty will not cover it because of rust, and Jeep customer care is saying they're sorry, but there isn't anything they can do.
Jeep issued a bulletin, but it applies to vehicles built on or after August 26, 2005 and on or before July 23, 2007. Our vehicle was manufactured in 2008. Warranty period for crossmember perforation and rust-through is extended to 10 years by manufacturer.

I should also note that we are in on of the salt belt states issued in the bulletin.

Any sugggestions to proceed??? Vehicle at dealership now and we have to decide tomorrow if we pay the $3000 to fix.

Service Bulletin NUMBER: 23-012-14
GROUP: Body
DATE: May 19, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
NOTE: This only applies to vehicles in the Canadian Market and in salt belt states which include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington, D.C., West Virginia and Wisconsin.
SUBJECT:
Front And Rear Crossmember Corrosion (X58 10 Years Unlimited Mileage)
OVERVIEW:
This bulletin involves inspecting the front and rear crossmembers for perforation / rust through and if necessary, replace the crossmember(s).
MODELS:
2007 PM Caliber
2007 MK Compass, Patriot
NOTE: This bulletin applies to vehicles built on or after August 26, 2005 (MDH0826XX) and on or before July 23, 2007 (MDH 0723XX).
SYMPTOM/CONDITION:
The customer may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and / or rear crossmember is severely corroded.
POLICY:
Warranty period for crossmember perforation / rust through is extended to 10 years.
Reimbursable within the provisions of the warranty


Hi croacha,

Can you please PM your VIN and your contact info? I?d like to look further into the concern with the crossmember for you.

Kori
Jeep Social Care Specialist
 

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Has anyone had issues with a rotted crossmember in a 2009 Jeep Compass? Our Chrysler Lifetime Maxcare warranty will not cover it because of rust, and Jeep customer care is saying they're sorry, but there isn't anything they can do.
Jeep issued a bulletin, but it applies to vehicles built on or after August 26, 2005 and on or before July 23, 2007. Our vehicle was manufactured in 2008. Warranty period for crossmember perforation and rust-through is extended to 10 years by manufacturer.

I should also note that we are in on of the salt belt states issued in the bulletin.

Any sugggestions to proceed??? Vehicle at dealership now and we have to decide tomorrow if we pay the $3000 to fix.

Service Bulletin NUMBER: 23-012-14
GROUP: Body
DATE: May 19, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
NOTE: This only applies to vehicles in the Canadian Market and in salt belt states which include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington, D.C., West Virginia and Wisconsin.
SUBJECT:
Front And Rear Crossmember Corrosion (X58 10 Years Unlimited Mileage)
OVERVIEW:
This bulletin involves inspecting the front and rear crossmembers for perforation / rust through and if necessary, replace the crossmember(s).
MODELS:
2007 PM Caliber
2007 MK Compass, Patriot
NOTE: This bulletin applies to vehicles built on or after August 26, 2005 (MDH0826XX) and on or before July 23, 2007 (MDH 0723XX).
SYMPTOM/CONDITION:
The customer may describe a vibration at the steering wheel or may have been informed by a technician or state vehicle inspection that the front and / or rear crossmember is severely corroded.
POLICY:
Warranty period for crossmember perforation / rust through is extended to 10 years.
Reimbursable within the provisions of the warranty
How did you come out with this? Is both the front and rear crossmember rotted on your 2009?
 

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It'd like to know how this played out as well. We have a 2008 Jeep Compass (which was manufactured in July of '07) that has this same problem (our regular mechanic didn't even give us a quote when he looked at it - just told us to go to the dealer since to them this was not something that should have happened to an '08 vehicle). The dealer told us only '07 models were covered by the extended warranty and Jeep just told my husband the same. I'm beyond frustrated, since from my research this is a really common problem.
 

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It'd like to know how this played out as well. We have a 2008 Jeep Compass (which was manufactured in July of '07) that has this same problem (our regular mechanic didn't even give us a quote when he looked at it - just told us to go to the dealer since to them this was not something that should have happened to an '08 vehicle). The dealer told us only '07 models were covered by the extended warranty and Jeep just told my husband the same. I'm beyond frustrated, since from my research this is a really common problem.
Hi rmielke,

I'd like to look into this further for you. Can you PM your VIN?

Kori
Jeep Social Care Specialist
 

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It'd like to know how this played out as well. We have a 2008 Jeep Compass (which was manufactured in July of '07) that has this same problem (our regular mechanic didn't even give us a quote when he looked at it - just told us to go to the dealer since to them this was not something that should have happened to an '08 vehicle). The dealer told us only '07 models were covered by the extended warranty and Jeep just told my husband the same. I'm beyond frustrated, since from my research this is a really common problem.
You are right. I should never happen in the life of the vehicle. Much of the metal used is so poor it doesn't withstand our climate. Steel used is too porous and susceptible to rusting and some parts right through. I just finished replacing all my rotors and new pads had to go on. I put Zinc plated ones on. I was tired of doing the brakes and pads yearly which should not be necessary. The rust was kill them and my wife drives often enough. But it is sits more than a week the rust was getting bad. I see the rust starting on my ends of the cross members and other visible parts. I had it spray once whether it go coated or not I am not sure but its a problem all around. I'll be off to Krown and have to supervise as they miss so much doing the spraying.

JEEP should pay us for a through rust proof spraying or to mitigate this. Still cheaper than replace the whole support systems.
 
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