Hi Key Reign,
We are sorry to hear that you are experiencing concerns with your battery and ESS. Please send us your VIN, mileage, and dealer so that we can create a case on your behalf to offer further assistance while in service.
Darlene
Jeep Social Care Specialist
Hi Jeep Drivers,
I am new to this forum but have similar experiences to all of these entries.
Before the pandemic started, I rarely drove my 2017 Compass during the week. I commuted to work on public transportation. Now, I have been driving three or more times a week.
Only a 30+ minute drive to work on back roads to the main city traffic. Throughout the whole summer, the ESS did not work until recently(three weeks) it started working properly but only for 5 stops. I continue to drive more frequently but no ESS activity.
I have taken it to the dealership where I bought my Jeep now twice for the ESS issue. The first time was last year, the ESS was diagnosed with a sensor issue. Afterwards, it worked for a couple weeks and then no more. Again, I did not drive frequently before the pandemic.
Now, it is back in the dealership for "severely discharged" battery. I dropped it off in the morning at 8:30. They will keep it until the next day.
I am not understanding why it would take this much time to charge the battery?
Is there still an underlying issue?
Or, do I just need to drive everyday?