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We have updated results to include owner experiences through the end of June 2009. In terms of successful repair trips per 100 cars per year:

Compass / Patriot
2008: 35, better than average
2007: 32, better than average

A big thank you, once again, to this forum and everyone who has been helping. We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

Jeep Patriot / Compass reliability comparisons
Yes, please explain. Some of us here are confused, not clear on your report. Please post updates.
 

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Say it like it is. Compass is one reliable vehicle! kudos!

Thanks for asking. What you're describing would be the number of successful repair trips per 100 repair trips, not per 100 cars.

This means that for every 100 cars, there are 32-35 repair trips that include a successful repair. We don't include unsuccessful trips in this measure because that would be measuring the skill of the mechanic, not the reliability of the car.
SO, for every 100 cars, only 35 needed a repair that was done successfully, per year. Routine oil change visits without repairs don't count but you are not telling how many people had unsuccessful repairs or had to go back for whatever reasons.
But to say that for every 100 cars, 35 of us broke something or had something break that needed to be fixed.
Where do warranty claims fall in to this????
I am sure you are reinforcing the fact that these are very reliable vehicles, but the math just boggles my mind.
 

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Discussion Starter #44
Yes, please explain. Some of us here are confused, not clear on your report. Please post updates.
Did you see the post immediately above yours? I might have posted it after you started writing.

If only about one in three vehicles requires a single repair--for anything--in a year, that's pretty good.

Put another way, at least 2/3 require no repairs at all during a year.
 

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Did you see the post immediately above yours? I might have posted it after you started writing.

If only about one in three vehicles requires a single repair--for anything--in a year, that's pretty good.

Put another way, at least 2/3 require no repairs at all during a year.
Yes, this has become pretty busy! What do your studies show in comparing the Jeep Compass to the Jeep Patriot, if you don't mind my asking? Which one rates better for repair rates? Thanks, and keep up your input.:)
 

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Discussion Starter #47
I haven't looked at them separately. I don't there are enough Compasses signed up to do this. But except for the body they're essentially the same vehicle, so I wouldn't expect any difference.
 

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Discussion Starter #50
We have updated results for the Patriot and Compass to include owner experiences through September 30, 2009. In terms of repair trips per 100 cars per year:

2009: 63, about average, but small sample size

2008: 26, better than average

2007: 28, better than average, but small sample size

We've also introduced two new statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008, the percentage with no repairs is about 75, and the percentage of lemons is less than one.

Everyone who has been helping, thanks, I appreciate it. We'll have further updates in February and May. Additional participants would enable us to fully cover all model years. So if you aren't already participating, please consider it.

Jeep Patriot / Compass reliability comparisons
 

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Discussion Starter #51
We have updated results for the Patriot and Compass to include owner experiences through December 31, 2009. In terms of repair trips per 100 cars per year:

2009: 35 -- improved with larger sample size

2008: 36

2007: 29, small sample size

All are now better than average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008, the percentage with no repairs is about 70, and the percentage of lemons is less than one.

Everyone who has been helping, thanks, I appreciate it. We'll have further updates in May and August. Additional participants would enable us to fully cover all model years. So if you aren't already participating, please consider it.

Jeep Patriot / Compass reliability comparisons
 

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Discussion Starter #52
We have updated results for the Patriot and Compass to include owner experiences through March 31, 2010. In terms of repair trips per 100 cars per year:

2009: 33

2008: 56

2007: 37

The 2008 is about average, the other two are better than average. Small sample size for the 2007, so it might not be accurate.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008, the percentage with no repairs is about 55, and the percentage of lemons is less than one.

Everyone who has been helping, thanks, I appreciate it. We'll have further updates in August and November. Additional participants would enable us to fully cover all model years. So if you aren't already participating, please consider it.

Jeep Patriot / Compass reliability comparisons
 

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Discussion Starter #53 (Edited)
We have updated results for the Patriot and Compass to include owner experiences through June 30, 2010. In terms of repair trips per 100 cars per year:

2009: 36

2008: 51

2007: 37

The 2008 is about average, the other two are better than average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008, the percentage with no repairs is about 56, and the percentage of lemons is less than one.

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in November and February.

To see how competitors compare, and sign up to help:

Jeep Patriot / Compass reliability comparisons
 

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Discussion Starter #56
We have updated results for the Patriot and Compass to include owner experiences through September 30, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009: 42

2008: 67

2007: 61

All are about average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008, the percentage with no repairs is about 58, and the percentage of lemons is less than one.

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in February and May. Additional participants would enable us to fully cover all model years.

To see how competitors compare, and to sign up to help:

Jeep Patriot / Compass reliability ratings and comparisons
 

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I was also wondering what it meant.

Well for every problem I have had in my 2009 no less the 3 trips to get it corrected many were 4 or 5. Then there are those they won't fix because they categorize the problem as normal. What that does that go under. I have 2 fault in that category.

PS: At this rate and its still under full warranty I may have to find more dealers. They're going to think I work there coming back so often. I remember once I never really left the parking lot for my temp sensor problem and had A/C issues right after. I was back 4 times in 10 min because they couldn't hook the controls back properly and eventually got away.
 

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Discussion Starter #58
Because I'm trying to focus on the car and not the quality of the repair shop, the current stats only include repair trips in which something was successfully repaired.

I would like to add a stat that includes all repair trips, but this will require more participants.
 

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On Wed.3/9 I bumped a cement step in my brother's driveway only moving at under 5 mph and the right front ball joints separated from the wheel on my 2007 Compass Sport. I think I damaged my power steering or the brake line tore loose because I leaked out power steering fluid. I have no idea what this is going to cost me. The auto mechanic can't get the ball joint replacement parts from an auto part's supplier so he has to go to the dealer for parts. I now believe the front ends on the Compass are faulty. I only have 28,000 miles on the vehicle.
 

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Sound like it was ready to seperate already and the broke it free. The 2007 all have this problem and its cronic. You will have to replace them at least once at lower millage and ball joints as well. they should be checked at each oil change so something like this does not happen.

there are aftermarket a-arms for this maybe his parts source is not carrying them!!!

Dealer from what I here are using non Mopar parts according to one mechanic who created a YouTube video. I posted links in another thread on control arms since they're integrated into them.

EG Here and other places. http://www.autozone.com/autozone/parts/Control-Arm-Lower/_/N-8oz70;jsessionid=13A870239FA3846479E5E64B228274BF.diyprod2-b2c12?vehicleIdForService=140463084&_requestid=1662737

And here: Called Control Arm (has the ball joint) http://www.autopartsgiant.com/parts/?Ntt=control+arms&=&N=0&uts=true

Google....
 
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