Same issue here, started yesterday. Dealership pretty much told me there was nothing they could do. Considering I've only had this Jeep for 2 weeks I am BEYOND frustrated.
Jeep Compass Trailhawk 2022 daytime display brightness too dim and not adjustable
Hi Everyone, My Uconnect system display and dashboard display are at about a 1/10 brightness in daylight. It happened for the first time today. Brightness was fine in the dark garage with headlights on. I have looked at settings, but even if I change the display to manual, the brightness section does not allow me to adjust daytime brightness (that option is dimmed out).
Thanks for any help.
Thanks for any help.
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same issue here…and agree with @pwirtz7969 “riding around blind is not so cool.
Hi woofasss_21 and ashlee_2022,Same issue here, started yesterday. Dealership pretty much told me there was nothing they could do. Considering I've only had this Jeep for 2 weeks I am BEYOND frustrated.
Sorry this is affecting your ownership! We're always available via private message to take a further look at this matter for you.
Steph
Jeep Cares
Same problem here. 3weeks now. Any fix to this yet?
I have also been having the same issue. Along with it, when the screen does happen to brighten up a bit (where you can at least see how much gas you have or how fast you are going) my blind spot indicator, front crash warning, lane assist, etc do not work and gives me messages that service is required. There is a Star Case Number S2208000157 that Engineering is aware of the problem but do not have a fix for it. Never mind letting them know that you arent willing to drive blind and dont feel safe, they dont care. I requested a buy back after having my 2022 Compass Limited at the Dealer several times and most recently for 10 days while they tried to fix it and my request was denied. My husband has the 2022 Compass Trailhawk and his is stuck on the brightest of settings and will not allow him to adjust it so he is just blinded at night. This will be our last Jeep.
Same problem here. 3weeks now. Any fix to this yet?
Hi John Foudray and April,I have also been having the same issue. Along with it, when the screen does happen to brighten up a bit (where you can at least see how much gas you have or how fast you are going) my blind spot indicator, front crash warning, lane assist, etc do not work and gives me messages that service is required. There is a Star Case Number S2208000157 that Engineering is aware of the problem but do not have a fix for it. Never mind letting them know that you arent willing to drive blind and dont feel safe, they dont care. I requested a buy back after having my 2022 Compass Limited at the Dealer several times and most recently for 10 days while they tried to fix it and my request was denied. My husband has the 2022 Compass Trailhawk and his is stuck on the brightest of settings and will not allow him to adjust it so he is just blinded at night. This will be our last Jeep.
As April stated, the referenced STAR publication, S2208000157, advised that Engineering is aware of this concern and they're working on a resolution. We reached out to internal resources to get insight on a better ETA when the resolution will be available. Additionally, you are welcome to message us anytime with your VIN and we can ensure your concerns are documented for further handling.
Steph
Jeep Cares
Hello,same issue here…and agree with @pwirtz7969 “riding around blind is not so cool.
I've had this issue and the dealership said they had to do an update on it. No problem with it being dim since. I have a 2022 jeep compass trailhawk
I’m having the same issue too. Started about a month. Only 14,000 miles. Very annoying
I’m having this same issues, started yesterday.
I have a 2022 High Altitude and not even at 4,000 miles..any updates on this issue?
I have a 2022 High Altitude and not even at 4,000 miles..any updates on this issue?
Our 2022 Jeep Compass is stuck in nighttime mode…just happened today! the dash display is dim during the day to the point you cannot see the fuel gauge or speed and temp… daytime brightness adjustment on the display setting is grayed out…so you can’t even manually adjust the brightness. Only had the car 6 months and super frustrated…
I’m having the same issue too. Started about a month. Only 14,000 miles. Very annoying
I’m having this same issues, started yesterday.
I have a 2022 High Altitude and not even at 4,000 miles..any updates on this issue?
Hi jasonsulli, Flaco93 and kristen.gentry07Our 2022 Jeep Compass is stuck in nighttime mode…just happened today! the dash display is dim during the day to the point you cannot see the fuel gauge or speed and temp… daytime brightness adjustment on the display setting is grayed out…so you can’t even manually adjust the brightness. Only had the car 6 months and super frustrated…
We recognize the frustration this is causing! In previous comments, we've confirmed that Engineering is aware of this matter and working on a fix that will be in the form of a software update. Our team is available via private message if you need to discuss any concerns further.
Steph
Jeep Cares
Our 22 Jeep Compass Trailhawk has been having this issue all the sudden. Wife drives it everyday and I got in it this evening to go out and couldn't for the life of me get the screen to darken unless I went into the settings and switched to manual mode and turned the daytime brightness all the way down. Nighttime brightness settings was grayed out and it was well after dark. The rotate knob left of the steering wheen does absolutely nothing through the entire rotation of it sexcept for the last click turning on the interior lights.
Wife said its been going on for several days.
Searching the issue online led me to this thread. This screen as bright as it is very dangerous at night time and surprised it is taking this long for a fix.
The whole infotainment system has weird quirky bugs since we have owned it for a year, but this one is ridiculous.
Wife said its been going on for several days.
Searching the issue online led me to this thread. This screen as bright as it is very dangerous at night time and surprised it is taking this long for a fix.
The whole infotainment system has weird quirky bugs since we have owned it for a year, but this one is ridiculous.
Unhooking the battery for 5 minutes and hooking it back up has fixed our issues so far
I’m having issues with the display cluster and radio screen
Are there any updates on this issue? Mine did the same around 11,000. Super frustrating. I see a hard reset mentioned, can anyone walk me through how to do that?
Unhooking the battery and second battery if you have one and letting it sit 5 minutes did it for meAre there any updates on this issue? Mine did the same around 11,000. Super frustrating. I see a hard reset mentioned, can anyone walk me through how to do that?
Our 22 Jeep Compass Trailhawk has been having this issue all the sudden. Wife drives it everyday and I got in it this evening to go out and couldn't for the life of me get the screen to darken unless I went into the settings and switched to manual mode and turned the daytime brightness all the way down. Nighttime brightness settings was grayed out and it was well after dark. The rotate knob left of the steering wheen does absolutely nothing through the entire rotation of it sexcept for the last click turning on the interior lights.
Wife said its been going on for several days.
Searching the issue online led me to this thread. This screen as bright as it is very dangerous at night time and surprised it is taking this long for a fix.
The whole infotainment system has weird quirky bugs since we have owned it for a year, but this one is ridiculous.
Hi Klinc and Corina,Are there any updates on this issue? Mine did the same around 11,000. Super frustrating. I see a hard reset mentioned, can anyone walk me through how to do that?
We recognize how alarming this must be, and we can confirm the internal teams are aware. At this time, a resolution is not available, but it is in the works to be released as an update.
Steph
Jeep Cares
Mine is doing the same thing. Tried resetting radio through the screen and also I plugging both batteries. No luck.
Mine is doing the same thing. 22 compass 6200 miles. Tried resetting through the screen and also unplugging both batteries. No luck.
Same issue here very annoying.
Same here in my jeep compass 2022
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