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same issue here…and agree with @pwirtz7969 “riding around blind is not so cool.
Same issue here, started yesterday. Dealership pretty much told me there was nothing they could do. Considering I've only had this Jeep for 2 weeks I am BEYOND frustrated.
Hi woofasss_21 and ashlee_2022,

Sorry this is affecting your ownership! We're always available via private message to take a further look at this matter for you.

Steph
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I have also been having the same issue. Along with it, when the screen does happen to brighten up a bit (where you can at least see how much gas you have or how fast you are going) my blind spot indicator, front crash warning, lane assist, etc do not work and gives me messages that service is required. There is a Star Case Number S2208000157 that Engineering is aware of the problem but do not have a fix for it. Never mind letting them know that you arent willing to drive blind and dont feel safe, they dont care. I requested a buy back after having my 2022 Compass Limited at the Dealer several times and most recently for 10 days while they tried to fix it and my request was denied. My husband has the 2022 Compass Trailhawk and his is stuck on the brightest of settings and will not allow him to adjust it so he is just blinded at night. This will be our last Jeep.
 

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Same problem here. 3weeks now. Any fix to this yet?
I have also been having the same issue. Along with it, when the screen does happen to brighten up a bit (where you can at least see how much gas you have or how fast you are going) my blind spot indicator, front crash warning, lane assist, etc do not work and gives me messages that service is required. There is a Star Case Number S2208000157 that Engineering is aware of the problem but do not have a fix for it. Never mind letting them know that you arent willing to drive blind and dont feel safe, they dont care. I requested a buy back after having my 2022 Compass Limited at the Dealer several times and most recently for 10 days while they tried to fix it and my request was denied. My husband has the 2022 Compass Trailhawk and his is stuck on the brightest of settings and will not allow him to adjust it so he is just blinded at night. This will be our last Jeep.
Hi John Foudray and April,

As April stated, the referenced STAR publication, S2208000157, advised that Engineering is aware of this concern and they're working on a resolution. We reached out to internal resources to get insight on a better ETA when the resolution will be available. Additionally, you are welcome to message us anytime with your VIN and we can ensure your concerns are documented for further handling.

Steph
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Our 2022 Jeep Compass is stuck in nighttime mode…just happened today! the dash display is dim during the day to the point you cannot see the fuel gauge or speed and temp… daytime brightness adjustment on the display setting is grayed out…so you can’t even manually adjust the brightness. Only had the car 6 months and super frustrated…
 

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I’m having the same issue too. Started about a month. Only 14,000 miles. Very annoying
I’m having this same issues, started yesterday.
I have a 2022 High Altitude and not even at 4,000 miles..any updates on this issue?
Our 2022 Jeep Compass is stuck in nighttime mode…just happened today! the dash display is dim during the day to the point you cannot see the fuel gauge or speed and temp… daytime brightness adjustment on the display setting is grayed out…so you can’t even manually adjust the brightness. Only had the car 6 months and super frustrated…
Hi jasonsulli, Flaco93 and kristen.gentry07

We recognize the frustration this is causing! In previous comments, we've confirmed that Engineering is aware of this matter and working on a fix that will be in the form of a software update. Our team is available via private message if you need to discuss any concerns further.

Steph
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Our 22 Jeep Compass Trailhawk has been having this issue all the sudden. Wife drives it everyday and I got in it this evening to go out and couldn't for the life of me get the screen to darken unless I went into the settings and switched to manual mode and turned the daytime brightness all the way down. Nighttime brightness settings was grayed out and it was well after dark. The rotate knob left of the steering wheen does absolutely nothing through the entire rotation of it sexcept for the last click turning on the interior lights.

Wife said its been going on for several days.

Searching the issue online led me to this thread. This screen as bright as it is very dangerous at night time and surprised it is taking this long for a fix.

The whole infotainment system has weird quirky bugs since we have owned it for a year, but this one is ridiculous.
 

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Our 22 Jeep Compass Trailhawk has been having this issue all the sudden. Wife drives it everyday and I got in it this evening to go out and couldn't for the life of me get the screen to darken unless I went into the settings and switched to manual mode and turned the daytime brightness all the way down. Nighttime brightness settings was grayed out and it was well after dark. The rotate knob left of the steering wheen does absolutely nothing through the entire rotation of it sexcept for the last click turning on the interior lights.

Wife said its been going on for several days.

Searching the issue online led me to this thread. This screen as bright as it is very dangerous at night time and surprised it is taking this long for a fix.

The whole infotainment system has weird quirky bugs since we have owned it for a year, but this one is ridiculous.
Are there any updates on this issue? Mine did the same around 11,000. Super frustrating. I see a hard reset mentioned, can anyone walk me through how to do that?
Hi Klinc and Corina,

We recognize how alarming this must be, and we can confirm the internal teams are aware. At this time, a resolution is not available, but it is in the works to be released as an update.

Steph
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