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I think I've seen the unsync behavior on mine too. I'll have to monitor it to see if it continues to happen.
 

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got in after work and started driving noticed climate control was "off" and I hadn't set it like this. I pressed the hardware button for Auto thinking it would be set on my usual 69 and drove through the city for a few minutes. It was 68°F so I realized pretty quickly that hot air was coming out. I switched to the climate screen and it was again 82 on the driver's side and "HI" on the passenger side.

I stopped a few times, so it has been 2 starts since then. I will try to keep track and let you know on what number it happens again.
 

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Discussion Starter #24
So...I had it happen again this weekend, on start #25. I know for a fact that the dealer cannot do anything about this, they will need updated SW from Jeep to install for us.

Julie from JeepCares, HOW DO WE GET THIS INFO TO JEEP??
 

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So...I had it happen again this weekend, on start #25. I know for a fact that the dealer cannot do anything about this, they will need updated SW from Jeep to install for us.
Julie from JeepCares, HOW DO WE GET THIS INFO TO JEEP??
Hi fjroman2,
We are glad to hear that your are continuing to keep track on the engine cycles. However, as stated in our previous conversations, our dealers are the eyes and ears in the field. In order to get this information to the proper teams, it will need a dealer to begin diagnosing it and pass their findings on. Please feel free to follow up with us via email or PM if this is something you become interested in.
Julie
Jeep Social Care Specialist
 

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Good Day All,

I have 2018 Jeep Compass Latitude/North edition and I am having issue with the climate controls resetting as well. I am pretty sure that Jeepcares can not do anything for me because i live in Canada but I figured I would put in my 2 cents.

I set my climate controls and my heated seats and everything on my uconnect system and then every once in a while I will start my car with my remote starter becuase i live in northern canada and it is cold as F up here lol.

I will then walk out to my jeep and you can hear that the fan and everything is going on HIGH in the jeep and then as soon as i open the door everything shuts off completely. I then have to turn the screen back on and re-setup all my climate controls and setting again and it will last for another few days and then it will happen again.

One thing I will note on mine now that it is getting warmer out I am not using my remote start as much and I have not had it happen by just using the start button in the Jeep it has only happened when i use the remote start to start the jeep.

Thanks Chad
 

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Discussion Starter #29
I am told the issue is a faulty circuit in the Climate System Control. The part is readily available and they are going to swap it out...

We shall see if this does the trick...I am not real hopeful.
 

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Discussion Starter #31
New Climate Control Module installed last Thursday, haven't had the reset happen since. Now...the heat hasn't been on, but the A/C has. Not sure if that makes a difference. It is still set to Auto and Synced...
 

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Are you using remote start? Mine will shut off sometimes when I remote start it. I believe that the front defroster is coming on and kicked it out of auto. It doesn't do that with the rear defroster though. Not 100% positive on this.
 

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Discussion Starter #33
I have used the remote start...it SHOULD kick on the defroster, but when you actually start the car it should go back to your settings. That said...this issue is different and was not caused by the remote start.
 

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Did changing the Climate System Control fix the issue?
My wife's Jeep has the same problem and being able to point the dealer to a solution would be gold.

-Sven
 

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I have the same issue. About every 7-8 days or 25-30 restarts of the engine it comes off Auto and the temps go from 21.0/21.0 to LO/16.5 and sync turns off. Not a big deal to put right but annoying.

Booked into the dealers on Monday for them to have a look.
 

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My issue is similar, but not exactly the same (so far) I have mine set to auto, sync and low. Not everytime , but every handful of starts it will turn both sides still synced to hi.

Sent from my SM-G965U using Tapatalk
 

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My issue is similar, but not exactly the same (so far) I have mine set to auto, sync and low. Not everytime , but every handful of starts it will turn both sides still synced to hi.

Sent from my SM-G965U using Tapatalk
That is exactly what my wife's Compass does. Would love to know if there is a fix for it.
 

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So, dealer had my Compass for two days. They acknowledged the fault and spoke with Jeep technical about it. Jeep said they are aware of the problem and that there will be a software fix in due course.
 

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Discussion Starter #39
Did changing the Climate System Control fix the issue?
My wife's Jeep has the same problem and being able to point the dealer to a solution would be gold.

-Sven
Sorry for the late response to this, I was out of town for a week on vacation. To the best of my knowledge the issues is resolved, but since it is summer, I have not been running the heat or the heated seats/steering wheel, so I can't say for sure. I have not had any issues with the system turning off Auto or Sync however, so I feel like it should be resolved. I would interested to know what the software update they are going to be pushing will be targeting...
 

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I would guess they are working on a software update to avoid having to keep replacing the hardware but exactly what it will do is anybody’s guess.
 
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