shoot me your VIN number. i am a chrysler salesman and i can look up your options via VIN and tell you what you should have. do you still have your original window sticker?
Just picked it up today. Great vehicle BUT I can't believe the factory has not fitted the the Boston speakers?!?!
I have the full Nav system as a $2400 option and all the paper work included the Boston 9 speaker system with pull down tailgate and subwoofer. But they are not there?! I assume the other speakers are not not Boston either?
How could they make that mistake?
Slighty ruined the joy of getting a new Jeep!
PS...is there an easy way to find out what the other speakers are?!
PPS..if it can't be retrofitted, how much compensation do you think the dealer should offer for the lack of the Boston speakers? I still have the Nav unit.
Not sure about you guys but in the UK we order from the brochure and the car is built to order. We only buy used from the lot.really, no monronie lables? hmm...i find that terribly unusual. ok, well i may still be able to pull a build sheet for you based on vin.
on a related note, if the car has no window sticker, how do you know what options the car has, how much they cost, and what the cost of the car is? you may have gotten shafted.
as i said both times above, give me your vin number and i can tell you what your car was supposed to have. your dealer may have screwed up when he ordered the car, in which case yes it's their fault, but you might be screwed.Not sure about you guys but in the UK we order from the brochure and the car is built to order. We only buy used from the lot.
I ordered as per the brochure and paid as per the brochure but the Boston is missing. The dealer said that was US only but that was obviously untrue as they had the speakers on the demonstrator.
Not sure what my options are.
Sorry, I didn't think you'd be able to check a UK Jeep...I'll PM the number to you when I get a chance get it down.as i said both times above, give me your vin number and i can tell you what your car was supposed to have. your dealer may have screwed up when he ordered the car, in which case yes it's their fault, but you might be screwed.
here in the US, we have a new car lot just like a used car lot. that way you get to take your car the same day. but if you can't find one like how you want it, then you can place a factory order.
The dealer ordered it without the Nav Audio option and then stuck in the head unit.So what did you find out?
Well in Canada there are Auto Buyer protecion groups such as CAMVAP & APA. I am sure there is something in the UK. File with the respective organization and push for buy back. An arbitrator will assess your case and handle it accordingly. If they rule in your favour and grant the buy back the manufacturer must abide by the decision and amount awarded.Its been a while since I posted on here.
I'm afraid to say that the sorry saga has been nothing but frustrating and rather upsetting. With Jeep UK trying to get the dealer to come up with a suitable solution but the dealer only coming up with a free service (seriously!?!) I'm left with no apparent option but to have the Mygig system pulled out and a refund of the option. So Im left with the base system and lower spec car to the one I want. No compensation at all either.
Not happy and really put off the jeep now. Its difficult to like something that is not what you wanted or ordered and which has caused this much stress for 2 months.