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Oil consumption - no oil indicator

I am glad to see I am not the only one with an issue. I have 5,400 mile on my compass and twice a quick flash of the low oil pressure light went on, and the car died right where it was at with no warning. Until my service appointment the next day, I added 2 quarts of oil. The dealership changed my oil and said it was extremely low and asked me to come back in 500 miles to see how much oil it burned. This isn't right and it needs to be fixed. It is a 2018 and I have never in my life had these types of problems. Now, I have to carry oil in my car until they fix the problem. I have always been a Jeep supporter, my whole family has jeeps and I have always had one as well. Very disappointing. If they can't resolve it, the lemon law is going to be my next go to.
 

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I am glad to see I am not the only one with an issue. I have 5,400 mile on my compass and twice a quick flash of the low oil pressure light went on, and the car died right where it was at with no warning. Until my service appointment the next day, I added 2 quarts of oil. The dealership changed my oil and said it was extremely low and asked me to come back in 500 miles to see how much oil it burned. This isn't right and it needs to be fixed. It is a 2018 and I have never in my life had these types of problems. Now, I have to carry oil in my car until they fix the problem. I have always been a Jeep supporter, my whole family has jeeps and I have always had one as well. Very disappointing. If they can't resolve it, the lemon law is going to be my next go to.
Hi @dmholter,

We are sorry to hear that you have this concern with your Jeep. Please let us know if you are in need of additional assistance while your Jeep is in service. You can send us a private message with your VIN at any time.

Darlene
Jeep Social Care Specialist
 

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Jasmine said:
This is generating a lot of bad will among FCA's customers. Its the kind of thing that doesn't hit them until all these Compass owners switch to Chevy, Honda, or whoever. Then they wonder why their owner loyalty isn't what it was. Jeepcares monitors this website -- I hope they are passing on the info because its going to hurt FCA, not only in the long run, but even the medium run. While I've been in the habit of keeping my vehicles for a long time, probably not this one unless the oil consumption ceases. Its otherwise a good vehicle, but this is a serious problem -- its not just a case of the sniffles, its a heart condition.
That post was a while ago but I totally agree. I really don't want to have to get a different vehicle when the lease is up, its going to cost me a fortune to get something better but apparently this thing was built to a price and it shows badly. It seemed too good to be true back when we bought it and we were like "Holy cow look at all the bells and whistles we got for only 26,XXX !!!" but now we know it WAS too good to be true. Our first and last foray into the Jeep brand, or any FCA product for that matter. I can tell they try a little harder on their flagship vehicles like the Chrysler 300 and the Dodge RAMs, but the bitter letdown of this Compass is too much for me.

We will run this lease out, so I'll be around a quite a few more months yet, but once that lease is up probably going for the new Chevy Blazer or the new Honda Passport.

In about a year there are going to be just gobs and gobs of these 2017.5 and 2018/19 Compasses for sale used as us leasers start to shluff them off, probably at amazingly low prices they will be. Then a whole new generation of suckers will be posting around here with the same old stuff.
 

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I sent an e-mail to JeepCares asking that they pass the "shut-down without warning" issue to their safety people. If they've got the technology to shut it down, they've got the technology to warn the driver first. If they genuinely care, there should be some action.
 

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Let me tell some conclusions from Russia.

First of all - stop using Shell oil. Try to clean your engine and fill it with Ravenol SFE SAE 0w20. Shell oil tend to leave plenty of soot. It can solve problem or greatly reduce oil consumption.

If the first step does not work for you try to rise viscosity to SAE 5w30. Oil with viscosity 5w30 will not ruin your engine.

Change oil every 6500 km.
 

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Update: Good News

I got 3500 miles since my last oil change before having to add a quart yesterday morning. This is a new record for my Compass. Maybe by the time I get to 100,000 miles it won't be using any. :) Apparently these engines just have an exceedingly long break-in period. :dunno:
 

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I got 3500 miles since my last oil change before having to add a quart yesterday morning. This is a new record for my Compass. Maybe by the time I get to 100,000 miles it won't be using any. :) Apparently these engines just have an exceedingly long break-in period. :dunno:
What kind of oil do you use? Have you tried something instead of standard Shell helix?
 

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What kind of oil do you use? Have you tried something instead of standard Shell helix?
Since I'm still under warranty, it gets filled with whatever my dealer is using -- Mopar, I presume. When I top it off I use whatever the store has on sale. The quart I just added is NAPA, but I've also added Mobil 1 and probably others. I've got one change left before my warranty is over. After that I will probably go to a friends shop and use whatever he's got. He's no slouch, he'd use good stuff.
 

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Since I'm still under warranty, it gets filled with whatever my dealer is using -- Mopar, I presume. When I top it off I use whatever the store has on sale. The quart I just added is NAPA, but I've also added Mobil 1 and probably others. I've got one change left before my warranty is over. After that I will probably go to a friends shop and use whatever he's got. He's no slouch, he'd use good stuff.
I think mopar is using re branded pennzoil platinum full synthetic 0w20.
 

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Just did my first oil change at 5800 miles, oil change indicator never came on but I thought it was time. Note that most 0-w20 synthetic oils are not FCA approved, I went with Mobil Super Synthetic and mobil 1 filter. Also as this being my first oil change i noticed zero oil consumption
 

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So far researching the MS-6395 oil I have found in 0w20 synthetic. I'm sure there are a bunch more but I haven't researched them all.

Shell SOPUS oils all have that certification
0w20 Shell Helix
0w20 Pennzoil Platinum and ultra platnium
0w20 Quaker State Ultimate Durability


Mobile super 0w20

Kendall GT1 0w20

Valvoline modern vehicle synthetic 0w20
Valvoline synpower 0w20

Amalie elixer synthetic 0w20
 

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Just did my first oil change at 5800 miles, oil change indicator never came on but I thought it was time. Note that most 0-w20 synthetic oils are not FCA approved, I went with Mobil Super Synthetic and mobil 1 filter. Also as this being my first oil change i noticed zero oil consumption
Name-branded oils are probably fine, but the refiner hasn't paid a fee to FCA to receive their imprimatur.
 
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