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We'd be happy to look into any additional information related to your concerns, Roland. Feel free to message us with your VIN to discuss further.Same issue here started AGAIN on my 2018 Compass Latitude. Only 30k miles on it…. Screen randomly all striped, distorted and unusable. Started up again in the middle of a roadtrip when I actually needed the GPS from my phone. Have had recurring issues since I bought it new with the CarPlay dropping everytime I use the AC. Was told while it was still under warranty that it was just a software update. Nope. Dealership just gave me the runaround and rode out my warranty and didn’t fix it. Screen had randomly striped out on me a couple years ago for a few months, but I think that one was also the same update as my backup camera often freezing up ? It’s hard to remember at this point this car has had so many random issues with it from the very beginning. I’ve had it randomly lock up and stall on a couple occasions. Door seals were leaking and had to be replaced. Windshield wiper broke off while driving in the snow and cracked my windshield. And of course the super sketchy oil consumption issue that seems to have been settled by a class action lawsuit. Maybe this UConnect hazard is their next Class Action since they don’t take responsibility for their mistakes.
Seems a lot of people are even paying to have the whole unit replaced and still having the same issue - this hazard is and has been occurring across all FCA brands with the same UConnect Infotainment system for a few years now and FCA hasn’t even addressed the issue. I just for something in the mail a couple weeks ago about the settlement amount for the oil consumption.
note to self : never buy anything FCA again.
I fell in love with this car when It first came out, hopefully I’ll at least be able to reliably access the heated seats and steering wheel controls this winter that I paid extra for.
Steph
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