My Jeep Compass Forum banner

21 - 32 of 32 Posts

·
Registered
Joined
·
136 Posts
Awesome! Thank you so much for that. I'll just write out the most important part of that publication so its easier for a search engine to pull it up:



How about one more time, for the people in the back:

"The sound is a normal design characteristic which should not affect durability."





well 2 things; first to use "which" in that context, there needs to be a comma before it, as it is a new clause. So besides this letter being penned by a college dropout, there are two separate parts to that sentence. the first part: "This sound is a normal design characteristic". OK, so basically no amount of repairs are going to eliminate the sound. FCA TL;DR: Turn up your radio.

Second, the second clause in that sentence "which should not affect durability" indicates probability, not known information. There is a HUGE difference between FCA coming out and saying that the sound WILL not affect durability, and SHOULD not affect durability. You can even use should in a case when damage is being caused, to state prior doubt. Take for instance a dam that bursts under a heavy rainstorm, and when asked the engineers reply "We designed the dam to specification, which should not fail under that type of stress!".

I have little confidence that this sound is not causing damage to the vehicle. I will bet 10 years down the road there will be a recall due to the damage caused. Anytime a sound is being made from rotation it means that something is rubbing on something, and I'll bet wear is being done to parts.
 

·
Registered
Joined
·
936 Posts
joninpa said:
So besides this letter being penned by a college dropout
I think you are overlooking the extremely likely possibility that the letter would be written by someone for whom english is not their first language, we are talking about FCA here and specifically for a vehicle that is by and large mostly designed by the Fiat division of FCA. It may also have originally been written in another language and translated to english by someone else in FCA as part of spreading the word. Hence the minor grammatical errors are not of any concern to me.

joninpa said:
I have little confidence that this sound is not causing damage to the vehicle. I will bet 10 years down the road there will be a recall due to the damage caused. Anytime a sound is being made from rotation it means that something is rubbing on something, and I'll bet wear is being done to parts.
It would have to be a safety issue (it isn't) to get a recall that far out. ALL of these vehicles will have had some kind of part go bad by the 10-year mark and that is long past the warranty period. If you haven't noticed, all car manufactures are now in the business of building vehicles that only reliably make it just past the warranty window. They do not aim to produce cars that last 10 years without major service anymore, because then they don't sell as many vehicles. That is not to say the wheels outright fall off the day after the warranty is out, just that there is no intention or expectation on their part that they will last any longer than that without falling into a cycle of needing some part or another every month or two.

Either way, the fact is that a written statement from FCA themselves outweighs any of the rest of us non-FCA-engineer's opinions or presumptions. The overwhelming amount of evidence already pretty clearly laid out that the noise is not an issue, now FCA has spoken on it to boot, if you want to choose to ignore all of that then that is your prerogative but its still objectively illogical for you to do so. I think you'd be a lot happier just relaxing and enjoying your perfectly fine vehicle.
 

·
Registered
Joined
·
15 Posts
"The sound is a normal design characteristic which should not affect durability"

Ok , in my case this sound is louder than engine and radio together and i have vibrations all around.

So if this is a characteristic build for jeep than i am really disapointet .
 

·
Registered
Joined
·
265 Posts
Discussion Starter #26
"The sound is a normal design characteristic which should not affect durability"

Ok , in my case this sound is louder than engine and radio together and i have vibrations all around.

So if this is a characteristic build for jeep than i am really disapointet .

Mine got pretty loud too right before the sound and vibration suddenly stopped for a bit. It just now started to return but very sporadically. There is no rhyme or reason for it other than driving between 30-40 MPH and in normal operation.

What I really think is crazy is mixed reports of having replacement of rear PTU module or whole differential replacement have fixed the issue in some Jeeps but not all of them. Starting to wonder if this is an issue with the installation of the rear diff or rear diff mounting. I would think it is possible that maybe the driveshaft alignment is off it could cause the shaft or center support bearing to complain.
 

·
Registered
Joined
·
1 Posts
Hey i know your frustration, ive been feeling the same way especially paying this much for this vehicle, love all the bells and whistles but this particular noise shouldnt be there. I did take my compass trailhawk to the dealer ship and their technician did hear something unusual. Long story short, nothing was resolved but your typical its a normal noise. Ive just read your posts and it gives me a peace of mind this is something FCA is aware of it and hopefully this noise issue will be resolved. Thanks again on the follow up. Love my compass.
 

·
Registered
Joined
·
265 Posts
Discussion Starter #29
Does the sounds damages the ear drums of the drivers?

No it is not that bad however in our case it seems to be getting louder when the sounds start and now might be accompanied with a slight feel of deacceration. I'm currently waiting to make sure the transmission has not just happened to have downshifted right when the sound started. It kind of caught me off guard because I have found no way to make this noise start and may go days without a sound. We just got in from a 25 mile or so drive with a few 35 MPH zones and not a peep out of it. Very strange!
 

·
Registered
Joined
·
12 Posts
NO NEED TO REPLACE, if you replace it, the sound will be back soon as you push on start button
The sound is a normal characteristic of the Active Drive on renegade and compass and they are no fix at the moment to reduce it
 

·
Registered
Joined
·
1 Posts
hey guys,

Maybe you get any solution for that noise? I have the same on my2019 compass, but strange sound starts just after when I reached 6000km . And one day sounds quite silent, another day, louder then engine, that's really annoying. And the seller doesn't tell me about anything.... that really disappointing..
 
21 - 32 of 32 Posts
Top