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curious to see if anyone else has had their UConnect/NAV screen NOT turn on when turning on the car. This has happened only once, but after 2-3 minutes, it eventually came on.

I've gotten into the habit over the years to turn off the radio and air before turning off the car. My understanding is that leaving them off will help extend battery life and allow the car to startup easier (I also typically let the car sit for 30 seconds if it hasn't been used in several hours).

but the other morning, when I started the car, I pressed the power button for the radio, but nothing happened. I pressed harder, and again, nothing. I cursed, and again nothing. I pressed different buttons, and again, nothing. eventually, the radio came on, but the screen was unresponsive. I cursed again, but nothing. I pressed the talk button on the wheel, and the screen went dark. I pressed the power button to the radio, and then it came on and was fully responsive.

clearly, my cursing and mashing of the buttons were unaffective. so I'm not really sure what else to do. /sarcasm

but seriously, just wanted to know if this happened to anyone else.

thanks!
So this just happened to me today. I turned my headlights off cuz they were on automatic and the second I did everything came back on.
 

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SO my 2020 Jeep Cherokee screen went totally blank for the past two days and I found a post online saying that if you press and hold down the volume and browse/enter button simultaneously for 10+ seconds, the screen will reset itself and turn back on. I tried it and it worked like a charm! (the two radio control dials/buttons under screen)
Yes thats what works for me too! And the screen going blank has happened a few times with me kn my Jeep compass too!
 

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Our screen went blank and this worked perfectly! Thank you!

SO my 2020 Jeep Cherokee screen went totally blank for the past two days and I found a post online saying that if you press and hold down the volume and browse/enter button simultaneously for 10+ seconds, the screen will reset itself and turn back on. I tried it and it worked like a charm! (the two radio control
 

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Well first off, turning the AC and Radio off isn't going to extend your battery life. Possibly the radio if it had an excessive parasitic draw, but it should draw the same whether you turn it off or the key does.

As for the unresponsiveness. The uConnect systems do take a couple minutes to boot. It's possible you got it hung up by mashing the buttons repeatedly, lol. I usually crank my car up, and by the time I've put on my seat belt, and adjusted the air, everything else is up and ready for me.

Sent from my GM1915 using Tapatalk
Hi, I had this problem with my 2021 Jeep Compass as well. Having done a little research, I have compiled a few ways to fix the touch screen problem.


Leaving the link with the hope that it would help some Jeeper.

A fellow Jeeper from India!
 

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Discussion Starter · #25 ·
unfortunately, none of these reset options have worked for me. each time my screen is unresponsive, it usually reboots itself after 30-60 seconds. in rare cases (like when I was on 2.5 hour road trip), it was stuck on one channel on Sirius XM - but other media controls worked (like iPod, radio, etc.)

additionally, the screen will show that my phone is paired (connected via bluetooth), but when I press the call button (green phone button), the unit announces that no phone is connected.

i'm wondering if there could be an issue with my connected devices.

I have an iPod nano (4th gen) connected at all times (plugged in via the USB outlet in the back), and I use a Google Pixel3 (connected via bluetooth). I recently discontinued my SiriusXM subscription, but the problem has occurred both before after the subscription cancellation.

curious to see everyone else's setup to hone in on some potential issues.

this is very important to me, as I plan to give this car to my teenage son, and I don't want this to be a major distraction for him.

one other side note, is there a way for the screen to NOT turn on each time a door opens? I'm wondering if that could be causing the issue.

thanks!
 

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sorry for the late repsonse.
fortunately, the problem has not come up since then - so maybe just a one-off thing. the only thing I can think of is maybe I was in a "dead zone" whereby the signal was not as strong for XM radio. but I doubt that would be the culprit.
This just happened to me and I'm wondering if it is a one time thing. Has the problem recurred in your car over the last year? I just had a new battery installed. Worked fine for a week then this happened.
 

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SO my 2020 Jeep Cherokee screen went totally blank for the past two days and I found a post online saying that if you press and hold down the volume and browse/enter button simultaneously for 10+ seconds, the screen will reset itself and turn back on. I tried it and it worked like a charm! (the two radio control
Made an account just to say you're the bombbbb
 

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Discussion Starter · #28 ·
This just happened to me and I'm wondering if it is a one time thing. Has the problem recurred in your car over the last year? I just had a new battery installed. Worked fine for a week then this happened.
still an issue 2+ years in.... although, eve since I swapped out my 4th gen iPod nano for an iphone 4 (still connected via USB), I have not noticed it happening.
 

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2018 Jeep Compass Limited 2.4tigershark
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Hey Thank you! This just happened to me few minutes ago, and I read your response, I did it right away! And it worked! ❤
People are missing the fix. Just take it into the dealership and hope you were smart enough to buy an extended warranty with your new car. If not… we’ll that’s on you. It’s on me, I didn’t and will never buy any car again without one. Any car!!! I’ve been all over these posts trying to get people to understand these things are meant to break or at least wear out. That’s how car dealerships stay in business these days not by selling cars, but by servicing them. If cars don’t wear out there is no service to be had. And people need to get over themselves about how much money they spent on cars. These cars cost us nothing compared to lost cars these days and those more expensive cars are made to break too. When will people learn just go to the dealer and pay the man his $$. That’s the way of the world, and I’m even an old man talking here. My first car was a 77 mustang.
 

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2019 Jeep Compass Altitude 4x4
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@Bigcoug I would like to add to your post that if someone does buy an extended warranty to read it carefully! Years ago, I bought one when buying a used car and cancelled it within a week. I knew I had 30 days to cancel so I said "yes" just to get the finance guy to shut the he!! up. Upon reviewing it closer, it was a third party warranty vs. one with the dealer/manufacturer. A $100 deductible was required for every occurrence and I had to be able to provide all maintenance receipts (since taking ownership) upon request or the claim would be denied. Cost of the warranty was $1500 and for me it seemed like a waste of money/time. In 10yrs of ownership I had the normal maintenance items, i.e. oil changes, tires, brakes, etc. and the bigger ticket items I replaced were after the car was over 10yrs old and 150K miles (traded it in with 190K). I did replace the engine but that was my own fault. Supposedly the engine was non-interference so I gambled and put off changing the timing belt. Well it broke, left me stranded on the side of the highway and put a piston through the block.

With all of the tech in today's vehicles we are going to see a rise in systems failing randomly due to the components involved and sadly the fixes will be out of most shade tree mechanic's abilities.
 

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2018 Jeep Compass Limited 2.4tigershark
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@Bigcoug I would like to add to your post that if someone does buy an extended warranty to read it carefully! Years ago, I bought one when buying a used car and cancelled it within a week. I knew I had 30 days to cancel so I said "yes" just to get the finance guy to shut the he!! up. Upon reviewing it closer, it was a third party warranty vs. one with the dealer/manufacturer. A $100 deductible was required for every occurrence and I had to be able to provide all maintenance receipts (since taking ownership) upon request or the claim would be denied. Cost of the warranty was $1500 and for me it seemed like a waste of money/time. In 10yrs of ownership I had the normal maintenance items, i.e. oil changes, tires, brakes, etc. and the bigger ticket items I replaced were after the car was over 10yrs old and 150K miles (traded it in with 190K). I did replace the engine but that was my own fault. Supposedly the engine was non-interference so I gambled and put off changing the timing belt. Well it broke, left me stranded on the side of the highway and put a piston through the block.

With all of the tech in today's vehicles we are going to see a rise in systems failing randomly due to the components involved and sadly the fixes will be out of most shade tree mechanic's abilities.
Ok 10 years of ownership. Cars these days ie new cars. Are meant just like laptops and smartphones to be traded in and upgraded at least every 4 years. No different then any of the other disposable tech in your life. And I take your point very well on the extended warranty. Dealer only extended warranties. And please buy used Jeeps from Jeep dealerships. That way you know you’re dealing with Jeep the whole way if something goes wrong. And just be prepared to by a new car every 3-4 years now on if you’re into new cars. Non used cars. That’s the lifespan for computers.
 

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2018 Jeep Compass Limited 2.4tigershark
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Ok 10 years of ownership. Cars these days ie new cars. Are meant just like laptops and smartphones to be traded in and upgraded at least every 4 years. No different then any of the other disposable tech in your life. And I take your point very well on the extended warranty. Dealer only extended warranties. And please buy used Jeeps from Jeep dealerships. That way you know you’re dealing with Jeep the whole way if something goes wrong. And just be prepared to by a new car every 3-4 years now on if you’re into new cars. Non used cars. That’s the lifespan for computers.
They want you pressing them anyway.
 

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Hi! Did you ever figure the problem out? My 2019 Jeep Compass is doing the same thing. Black screen but I can hear the audio. I have been letting the car run for about 10 minutes and the screen has still not responded.
Thanks!
So this problem has just happened to me in the last two days ...my screen was dancing all over the place showing me info like fuel economy and I don't know what all but I thought it had a baby with the driving screen... as I glanced down at it two days ago while in a neighboring town.. I of course panicked a lil and then decided to ask Google if I could do something to get it back to working... I tried every method except taking the fuses out and there was no change still dancing jumping bit staying still enough to get you a little drunk if you watched it long enough...I headed straight to the dealership to ask for help and was eventually told that the radios were problematic and they had replaced several in our little area if the world..no complaints on the replacements and they ordered one as soon as the warranty company approved it..the next day I get in my car and the screen then is dimly lit and then good and bright and it's still going strong..anybody have similar.? What did ya do? Should I allow it to go out again for ya he sake of research,? Lemme hear
 
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