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Discussion Starter #1
So I was wondering if it's possible to upgrade the rear view mirror with a factory one that has the buttons on it. My reason for asking is I spent 25 min on the phone with a "product specialist" from my dealership who was terying to help me set up my uconnect since he forgot the day I bought it. He kept telling me to press the button on my rear view mirror and then kept insisting that there was no way it doesn't have that mirror. I eventually just got tired and told him I'd call back. So yeah just wondering.
 

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What year and model Jeep and what was the feature you were trying to program?
 

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im certanly sure that your trying to program the UConnect with wireless service... and if im not mistaken.. if you Jeep did not come with it from factory I't canot be added.. Don't waster your time trying to call Uconnect again.
 

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Discussion Starter #4
it came with uconnect factory I bought this brand new it's a Jeep Compass Trailhawk edition it has uconnect on it however I'm not able to connect my phone to uconnect for some reason when I contact the dealership they were trying to walk me through it so that I could the problem is I don't have the button that they're talking about but they did tell me that it will take a few days for the uconnect to be available for my phone because the actual factory that they do it at will shut down due to the covid-19 and is now up and running as of today or yesterday so I give it until Monday and if it still doesn't fix it I'm taking the Jeep in seeing what's going on I was told that I had a full year of uconnect for free when I bought it and I do have uconnect so I'm not sure why it's not working
 

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Hate to tell you this, but every Compass I've seen that has the UConnect app has the buttons on the mirror. If you don't have the button, just replacing the mirror won't fix it; it's a whole different radio system, antenna, etc. If your dealership promised you UConnect, then you need to argue with them. Take it in and tell them to walk you through setting it up, in person.
 

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Discussion Starter #6
No I definitely have uconnect I even second-guess myself because of this post and went to the dealership to double-check and I kind of surprised the service guy because when he looked at it he said that that was strange that usually 90% of the time the uconnect comes with the mirror that has the button I'm just one of those rare cases that it comes without it so yeah and I asked him and he said there's a possibility that it's wired for it but if it's not wired for it then I cannot put that mirror in just in case you guys were wondering the same thing I was wondering about putting it in afterwards it has to be wired for it
13715
 

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You have the uConnect system, yes. UConnect is the name of the integrated system FCA uses to control the radio, settings, AC, heated seats, etc. Almost every FCA vehicle comes with some form of uConnect now-a-days. What you're talking about though is the uConnect Access or SiriusXM Guardian, neither of which you appear to have. This is a different variant of uConnect that includes different wiring, radio, antenna, etc. It won't be just a swap the mirror kind of situation. You need to complain to your dealer if they told you otherwise.
 

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Discussion Starter #8
Well thank you for the info, they didn't tell me that a simple swap would work they said just the opposite. However the did tell me that I had the uconnect system xm guardian and all that good stuff also that I get it for a year free. So this entire time I have been trying to figure it all out, even when I took it in the technician came out and assured me it was what it was. So now I'm pissed lol I hate dealerships, and I'm mad at my self I'm normally someone who researches things before I buy it. So now comes the fun part I get to go back to the dealership and raise hell. Again thank you for being truthful with me .
 
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