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ANOTHER UPDATE... SADLY...
Put in my Jeep once again due to the same leak I've had on passenger side. They've had it for 4 days and I pick up today and guess what... THEY CAN"T FIND THE LEAK..... They've tried everything and they can't get it to leak. I have no clue that to do.. I feel at a loss... It's less water than before and what is weird is... I barely have any passengers and there would be water on top and under the mat... how the hell does that water get on the mat? I want to give up on the Jeep but it's not even paid off yet.... UGH... lol I hope everyone else is having more help than I am....
Hi,
Sorry to hear that..
The water is getting on the mat from under it. Check below.
Take a look at this post: https://jeepnewcompass.forumfree.it/m/?t=77129565&st=75#entry637520717
It's in Italian, but I linked a post with photos only. Maybe you can show your dealer those pictures.

I had the same fix made to my car, and now even when it's pouring, I have no leaks inside the passenger side.

Basically my problems were:
  • bad weld under the main chassis
  • a/c hose misplaced or clogged
  • missing seal under wheel well.

Good luck and keep us posted.
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Hello!

I had water built up in my floorboards after a big rain.

Before you go to a professional leak specialist, I recommend checking the following simple fix:

Windshield drain holes are blocked (see diagram below). If these 2 little holes are blocked, water will leak into the floorboard. More here:


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Hello!

I had water built up in my floorboards after a big rain.

Before you go to a professional leak specialist, I recommend checking the following simple fix:

Windshield drain holes are blocked (see diagram below). If these 2 little holes are blocked, water will leak into the floorboard. More here:


View attachment 15886
Do a search on here. There is another issue with a spot weld seam not being sealed during assembly. This issue is more prone to be on the passenger side but could be both sides.
 

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I have a 2018 Jeep Compass (no sunroof) I found out on Friday that I had a huge puddle on my passenger side floor. I called it in to get checked and I have to wait for 3 weeks. I vacuumed it out Friday afternoon, did not drive it all weekend, and by Monday afternoon I had a huge puddle. I did drive it Monday to work and home for lunch but that's all. Has anyone solved their problem on why this happened??
Hey, so I have had my compass for 3 months now, and its been in the shop 5 times now for a leak that occurred on the driver side floorboard and in the back seat, my guess is it was wet and leaking since it was put on the lot in June. I never thought to check the floorboards for leaks on a brand new vehicle but I should have. So it has went in and got "fixed" once. and then gone back several times because the dealership was too stupid to replace the wet padding they just half ass dried it off. so last night I get in the car and inside the windshield is fogged up like 2 people been making out in my car for 6 hours non stop. So I get curious and check the floorboard and its soaked so much that if I push quickly on it i can make water splash up. The majority of the leak is right infront of the seat rails on the left side im guessing that is where the water is pooling up. I checked the rest of the vehicle and i noticed under my rubber floor mats on the passenger side rear floor there is condensation underneath them as well and the floor has a cold damp feeling but very minor. the passenger front seems totally fine the floor is dry and no condensation under the mats. To make matters worse this dealership basically destroyed all the structure of my floor when they pulled up the rear floor and I can now put my fingers under the trim in the rear seat . Has anyone else had this issue with their compass leaking? this is the second time and if it leaks again I am going to try pursuing the Delaware Lemon law . Does anyone have any suggestions or comments or experience with this issue? Thanks
I bought my Jeep Compass Limited in 2018 and have had it now for almost 4 years. The panoramic sunroof just begin leaking and the rear passenger floor was saturated plus there was water in the trunk area. I could see water marks going down from the rear cabin vent. I checked to see where the drain tubes are located and found them under the rear fenders in the corner close to where the rear fender and bumper meet so my next step is to run a drain brush up the tubes and make sure they are not clogged with dirt.
I understand there are drain tubes for the movable sunroof also but no problem there yet.
Get yourself a small flexible drain cleaning brush to clean the drain tubes and I think you won't have this problem in the future.
 

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It's not about the law. It's the Jeep Warranty. You have to take you car to an official jeep dealer to get full warranty coverage for this problem. The warranty starts when you buy the car, not when it's produced. You can also call the international call center of jeep and they redirect you to the nearest jeep dealer.

Keep us posted! Good luck!
And don't worry, I was disappointed as you when the problem came out after only 1 month. Unfortunately it took about 2/2,5 weeks to fix it.
Now that is fixed, I'm enjoying my car very much. It's been 3 months and It's a pleasure to drive.
I have the same problem with my Compass, please tell me where the problem was, it's the third time I'm in servis
 

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Hi, i am currently in Germany and i got a 2014 Compass CRD Diesel. I got soaking wet carpet and i dismantled part of the interior. Water is dropping through that small hole on the pic. It's dripping whenever its raining and collects down on the metal floor.I need help how to get rid of the issue. I hope this picture does help someone else as well
 

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View attachment 16920 Hi, i am currently in Germany and i got a 2014 Compass CRD Diesel. I got soaking wet carpet and i dismantled part of the interior. Water is dropping through that small hole on the pic. It's dripping whenever its raining and collects down on the metal floor.I need help how to get rid of the issue. I hope this picture does help someone else as well
We're so sorry to hear of your concerns! For support in Germany, call Jeep Cares Germany at 00800 0 426 5337. You can also use Speed Dial on your phone by typing 00 800 0 IAM JEEP on the numeric keypad.

Kate
Jeep Cares
 

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So, I have a 2020 Jeep Compass trailhawk that I bought used in March off this year. It had a little over 50k miles when I got it. Anyway, I noticed the condensation on my windshield and a faint musky smell but couldn't find a leak. Well a few days ago I notice a ton of water in the front floorboard on passenger side and in the back passenger side. I purchased the extended warranty when I bought the vehicle however, was told that the warranty doesn't cover the diagnostic fee. So, $580 later I was told that Jeep puts foam in the rocker panels and that pieces of the foam and clogged the drain holes. The dealership didn't even bother to vacuum out the water. So, now I have to hope and pray that I can get the carpet cleaned to get rid of the mildew smell and that I don't get mold. VERY disappointed in my Jeep experience. This is the second time it's been in the shop since I got ot. The first time a module went bad and drained both batteries which cost me $800. Really starting to regret my choice to buy a jeep to be honest.
 

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So, I have a 2020 Jeep Compass trailhawk that I bought used in March off this year. It had a little over 50k miles when I got it. Anyway, I noticed the condensation on my windshield and a faint musky smell but couldn't find a leak. Well a few days ago I notice a ton of water in the front floorboard on passenger side and in the back passenger side. I purchased the extended warranty when I bought the vehicle however, was told that the warranty doesn't cover the diagnostic fee. So, $580 later I was told that Jeep puts foam in the rocker panels and that pieces of the foam and clogged the drain holes. The dealership didn't even bother to vacuum out the water. So, now I have to hope and pray that I can get the carpet cleaned to get rid of the mildew smell and that I don't get mold. VERY disappointed in my Jeep experience. This is the second time it's been in the shop since I got ot. The first time a module went bad and drained both batteries which cost me $800. Really starting to regret my choice to buy a jeep to be honest.
This certainly sounds frustrating! If you are working with a dealership for any additional repairs, we are happy to help. Send our team a private message to chat further.

Kate
Jeep Cares
 

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This certainly sounds frustrating! If you are working with a dealership for any additional repairs, we are happy to help. Send our team a private message to chat further.

Kate
Jeep Cares
So, I took it to the dealership and had
This certainly sounds frustrating! If you are working with a dealership for any additional repairs, we are happy to help. Send our team a private message to chat further.

Kate
Jeep Cares
to pay $700 for them to tell me the foam in the rocker panel had broken apart and clogged the drain. They said they cleaned the drain and fixed it only for me to wake up to and inch and half of water on my floor boards again today after a rain last night. Jeep REALLY needs to fix thus issue. I'm so disgusted and disappointed with this purchase. If I could go back in time I would have NEVER purchased this vehicle.
 

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So, I took it to the dealership and had


to pay $700 for them to tell me the foam in the rocker panel had broken apart and clogged the drain. They said they cleaned the drain and fixed it only for me to wake up to and inch and half of water on my floor boards again today after a rain last night. Jeep REALLY needs to fix thus issue. I'm so disgusted and disappointed with this purchase. If I could go back in time I would have NEVER purchased this vehicle.
Thank you for the follow up. If you plan to return to the dealership for additional repairs and want support, send us a private message.

Kate
Jeep Cares
 

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I bought my Jeep Compass Limited in 2018 and have had it now for almost 4 years. The panoramic sunroof just begin leaking and the rear passenger floor was saturated plus there was water in the trunk area. I could see water marks going down from the rear cabin vent. I checked to see where the drain tubes are located and found them under the rear fenders in the corner close to where the rear fender and bumper meet so my next step is to run a drain brush up the tubes and make sure they are not clogged with dirt. I understand there are drain tubes for the movable sunroof also but no problem there yet. Get yourself a small flexible drain cleaning brush to clean the drain tubes and I think you won't have this problem in the future.
What was the culprit? I have a 2017 Jeep Compass Latitude with a panoramic sunroof witb only 40k miles. Every time it rains a little water pours in from the rear right wall… through the seat belt, the vents, and down the wall pooling into the floor of the trunk. I’ve had it to the dealer twice and they can’t find an issue. My car now has mold problems and constantly steams up. Ideas?!?
 

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What was the culprit? I have a 2017 Jeep Compass Latitude with a panoramic sunroof witb only 40k miles. Every time it rains a little water pours in from the rear right wall… through the seat belt, the vents, and down the wall pooling into the floor of the trunk. I’ve had it to the dealer twice and they can’t find an issue. My car now has mold problems and constantly steams up. Ideas?!?
So sorry to hear this! If you need support while working with a dealership for repairs, please reach out to us.

Kate
Jeep Cares
 
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