[ICantHearIt]

Glad to hear many are getting their issues resolved…
My update from 17.98 has not happened.
We were out of town from 2/16 until yesterday and I full expected to return to an updated version. I know that software updates can happen in my garage which is in the Chicago area, had several on my ‘19 Bighorn that showed up with a simple acknowledge screen.
Needless to say, very disappointed. And now it looks like I have to expend time scheduling an appointment with a dealer to get the update.
This has been a huge cluster…

So, yesterday the update finally came through. Apparently the reception in the Compass is not as good as my Ram. After going through all the updating (thank you to everyone that posted experience and instructions) I had a pop-up stating something like ‘UConnect error, get service’. I was already taking the unit in for routine service, the same message popped up 3 times completely obscuring the screen while driving to the dealer. I asked the service to address the issue and they told me there was a known problem and it would not be addressed for some time, just ack it. (ugh…what now?)

I also noticed the automatic climate system switching between blowing warm air and cold apparently air conditioned air. Mind you the temp was 35 deg F outside. I can understand some cooler air while the car is warming up, but why would it switch back and forth To the point of being uncomfortable. Anyone else notice this?

 

[FrankJeepeta]

I have not received the update yet and the car is showing the issue more consistently, is there a number I can reach out to with my vin to get this prioritized? The car also started showing errors for the brake system and the screen glitches from time to time. Any help will be greatly appreciated.

 

[Jasmine]

I have not received the update yet and the car is showing the issue more consistently, is there a number I can reach out to with my vin to get this prioritized? The car also started showing errors for the brake system and the screen glitches from time to time. Any help will be greatly appreciated.

You might try this number (877) 855-8400 or reach out to @JeepCares on this website. I've flagged them with this post.

I don't know, but if you're getting error codes that aren't attributable to the volume issue, they may be legitimate warnngs.

 

[discep2000]

Hello,
I am currently experiencing this issue with my 2022 Jeep Compass where the volume fades after a period of time.
My software is currently at R17.99. How can I get the update pushed to my vehicle? Tried posting to JeepCares but it's not allowing me since I am new.

 

[JeepCares]

Hello,
I am currently experiencing this issue with my 2022 Jeep Compass where the volume fades after a period of time.
My software is currently at R17.99. How can I get the update pushed to my vehicle? Tried posting to JeepCares but it's not allowing me since I am new.

Hi discep2000,

If you're not able to send a message, please contact us at 877-855-8400 and we can look into this for you.

Steph
Jeep Cares

 

[JeepCares]

VIN deleted

Thanks for your response, rich1984dodge

We kindly recommend deleting any public posts containing private information such as your VIN as a way to protect your privacy, but please feel welcome to PM us to discuss your concerns.

Steph
Jeep Cares

 

[JeepCares]

I have not received the update yet and the car is showing the issue more consistently, is there a number I can reach out to with my vin to get this prioritized? The car also started showing errors for the brake system and the screen glitches from time to time. Any help will be greatly appreciated.

Hi FrankJeepeta,

You're more than welcome to PM us with your VIN, or call 877-855-8400, regarding the update and we can look into it for you.

Steph
Jeep Cares